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Mystic Lake Casino

2400 Mystic Lake Blvd, Prior Lake, MN 55372-9004
+1 952-445-9000
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Review Highlights
No Live Roulette

As travelers from Bermuda without any casinos, every time we travel abroad it seems like a must to... read more

Reviewed 1 week ago
Ezekiel S
,
Southampton Parish, Bermuda
Tight tight tight

Played $1-3 bets for $150 and didn’t hit a single thing. I should at least be able to play for an... read more

Reviewed 2 weeks ago
John H
via mobile
Read all 411 reviews
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Owned by the Shakopee Mdewakanton Sioux nation, this 125,000-square-foot casino features 3,300 slot machines, 88 blackjack tables and a high-stakes Bingo Palace.
  • Excellent24%
  • Very good29%
  • Average23%
  • Poor9%
  • Terrible15%
Travellers talk about
“non smoking” (15 reviews)
“nice casino” (17 reviews)
“table games” (11 reviews)
LOCATION
2400 Mystic Lake Blvd, Prior Lake, MN 55372-9004
CONTACT
Website
+1 952-445-9000
Write a ReviewReviews (411)
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All reviews
"non smoking"
in 15 reviews
"nice casino"
in 17 reviews
"table games"
in 11 reviews
"free soda"
in 4 reviews
"black jack"
in 5 reviews
"casino floor"
in 6 reviews
"fun place"
in 8 reviews
"great buffet"
in 5 reviews
"video poker"
in 5 reviews
"seafood buffet"
in 5 reviews
"showroom"
in 11 reviews
"steakhouse"
in 10 reviews
"bingo"
in 12 reviews
"acts"
in 5 reviews
"auditorium"
in 4 reviews
"stage"
in 9 reviews
"midwest"
in 4 reviews
Filter

1 - 10 of 403 reviews

Reviewed 1 week ago

As travelers from Bermuda without any casinos, every time we travel abroad it seems like a must to experience a bit of gambling. The casino was massive and about 30 mins from downtown Minneapolis, however there were easily over 30 blackjacks tables but NO live...More

1  Thank Ezekiel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Manager at Mystic Lake Casino, responded to this reviewResponded 4 days ago

Hi Ezekiel! Thank you for your comments! We are always striving to better serve our guests and unfortunately, live roulette tables are not legal in the state of Minnesota, which is why we have machines. This is so they can be regulated by the state's...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Played $1-3 bets for $150 and didn’t hit a single thing. I should at least be able to play for an hour, but I hardly got 20 minutes. I saw 3-4 people actually winning and that was on a Saturday at 4pm. Will be taking...More

2  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Social Team Member at Mystic Lake Casino, responded to this reviewResponded 1 week ago

Hi John, We are sorry to hear that you did not enjoy your visit with us. We are highly regulated, both by the Gaming Commission and the State of Minnesota. Our Compact with the State sets a minimum and a maximum amount of return on...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This casino is by far the worst. I had them print me a win/loss statement. Over the last7 month's I lost 7 thousand dollars with 1 month being up $150 dollars. Terrible staff. Terrible tribe. Terrible comps. Everything is terrible. Pleeeease do not waste your...More

2  Thank kcamp8210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 weeks ago

This place has gone past the point of no return. We used to go there, win some, lose some (more lose but that is to be expected). It was fun. Now, it's an absolute joke. The slots pay nothing. One jackpot in the past 4...More

Thank dschoen894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Social Team at Mystic Lake Casino, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to write a review and share your feedback. We are sorry to hear that you did not enjoy your visit with us. We are highly regulated, both by the Gaming Commission and the State of Minnesota. Our Compact with...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Ate in the food court and had the Pad Thai (nothing special but was okay). The steak house was really good but expensive (Steak special). The buffet has changed quite a bit. They do offer some option to have food selected and cooked on the...More

Thank Glenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Mystic Lake Casino Social Team at Mystic Lake Casino, responded to this reviewResponded 2 weeks ago

Hi Glenn, Thank you for taking the time to write a review. We appreciate all your feedback. We hope that you will be back to visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It's a larger casino but it's not a pleasant one. Finding star to help was non-existent, the bathrooms were a mess and no one seemed to be enjoying themselves. Not sure how this casino is making it but I guess there's always people who will...More

Thank Oregontraveler477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Mystic Lake Casino Social Team at Mystic Lake Casino, responded to this reviewResponded 3 weeks ago

Thank you for sharing your review. We are sorry to hear that you didn't enjoy your recent visit with us. At Mystic Lake Casino we strive to make every guests experience a positive one and we are sorry that we let you down. We hope...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

So it's so sad how everyone around you are upset people are playing different amounts but no bonuses, we heard that this casino has a low PAYOUT AND NEVER GO WHEN THERE IS A CONCERT.Reserving a room is ridiculous $200 to $400 because now club...More

Thank latonyapatterson93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Mystic Lake Casino Social Team at Mystic Lake Casino, responded to this reviewResponded 3 weeks ago

We are sorry to hear that you did not enjoy your visit with us. We are highly regulated, both by the Gaming Commission and the State of Minnesota. Our Compact with the State sets a minimum and a maximum amount of return on the machines...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

This place is great! If you like being treated like crap and horrible rude staff, then look no further. They are especially good at making you feel unwelcome and all around make a good effort at ruining your night. In all seriousness it's a nice...More

1  Thank dill g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Manager at Mystic Lake Casino, responded to this reviewResponded 4 weeks ago

Hi Dill, We're very sorry to hear you had an unpleasant experience with our staff. Your feedback is important to us and we want every guest to feel welcome and have a positive experience. We hope you'll give us another chance in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

Clean casino. Recently remodeled. Plenty of slots and table games to play. Would definitely visit again if in the area.

Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Mystic Lake Casino Social Team at Mystic Lake Casino, responded to this reviewResponded 12 July 2018

Thank you for leaving your review, Michael! We look forward to your next visit with us.

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Reviewed 7 July 2018 via mobile

Beautiful hotel really lacking in customer service. Not sure the hotel clerk had a pulse when we checked in. Totally skipped daily maid service acted like it was no big deal.More

Thank debralynn117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MysticLake, Mystic Lake Casino Social Team at Mystic Lake Casino, responded to this reviewResponded 12 July 2018

Thank you for sharing your feedback. We're sorry to hear that you didn't enjoy your visit with us. Customer service is a high priority and the service your received is unacceptable. We hope you will come back to stay with us again to give us...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
dill g
15 July 2018|
Answer
Response from Blacklisted25 | Reviewed this property |
I am not affiliated with this corrupt and illegal gaming practice organization! I am in agreement with you!!! The staff at this organization are a lot like our society today! It use to be the customer was always respected... More
1
Vote
KK33_Doug
5 April 2018|
AnswerShow all 4 answers
Response from Harald L | Reviewed this property |
Good Morning: NO CIGARS or pipes in the casino. Cigarettes only. Call the casino (952-445-9000) for verification.
0
Votes