Ethel M Chocolates Factory and Cactus Garden

Ethel M Chocolates Factory and Cactus Garden

Ethel M Chocolates Factory and Cactus Garden
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About
We are proud to offer fresh-crafted, locally-made, gourmet chocolate. Our preservative-free treats have been made fresh in Henderson, Nevada since 1981, and most of our ingredients are made on site. We also offer one of the world's largest cactus gardens, which we decorate annually for the holidays and Valentine's Day with hundreds of thousands of lights and festive designs. Ethel M Chocolates is a Mars, Inc. company. You may be familiar with other Mars products, like M&Ms, Snickers, Twix, Milky Way, and Dove, among others. But Ethel M Chocolates is the only gourmet, premium chocolate brand in the Mars portfolio. And it's made fresh, here in Henderson. Stop by!
Duration: 1-2 hours
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  • J C
    4 contributions
    5.0 of 5 bubbles
    Chocolate-YES!
    Yum and a neat Vegas experience! Never knew Mars had a gourmet chocolate brand. It was difficult but we made our chocolate box last 2 days. The garden had some pretty flowers, even saw a hummingbird. I bet it is really cool with lights at Christmas.
    Visited April 2023
    Travelled as a couple
    Written 8 June 2023
  • Brian and Cindy C
    11 contributions
    4.0 of 5 bubbles
    Henderson and Las Vegas
    Visited the Hoover Dam, Ethyl M. Chocolates Factory and Cactus Garden, and Nevada State University. We stayed at convenient Sunset Station, and ate at the Brass Fork and Italian restaurant there. We had a good time with cooler than normal June temperatures.
    Visited June 2023
    Travelled with family
    Written 26 June 2023
  • heikkih722
    Helsinki, Finland1,631 contributions
    3.0 of 5 bubbles
    Sweet visit
    The production line of the miniature chocolate factory can be seen through the glass. You can get good chocolate in many different forms at the chocolate shop. There is a diverse cactus park in front of the building, with stories about the plants on boards here and there.
    Visited October 2023
    Travelled as a couple
    Written 21 October 2023
  • miriah g
    2 contributions
    5.0 of 5 bubbles
    Fun date night experience
    My husband and I decided to try the wine and chocolate tasting. I did both and he did just the chocolate and it was a great experience. Vic was amazing and made it fun. We learned about Ethel M’s history and how chocolate is made. Learning to use the senses for both the chocolate and wine was eye opening too. We will be bringing family back when they come to visit.
    Visited December 2023
    Travelled as a couple
    Written 10 December 2023
  • biw766
    Henderson, Nevada50 contributions
    5.0 of 5 bubbles
    Well worth a visit!
    Always fun for us to walk the lighted cactus garden during the holidays. Lots (lots!) of people go and the line is long. We waited 35 minutes to get in. The staff was good at crowd control and there were no problems with the line. Just before the pay booth ($2 per person charge), we got wanded with metal detectors which was new to us this year. People were well behaved and the whole experience was very pleasant.
    Visited December 2023
    Travelled as a couple
    Written 16 December 2023
  • Deborah B
    Las Vegas, Nevada5 contributions
    3.0 of 5 bubbles
    Go for the chocolate but not the tasting.
    Ethel M is one of my favorites and this time of the year is special with the Cactus garden lit up, but the Chocolate tasting was not worth the money. We did the Holiday Chocolate tasting - no wine- class and it was just average. I would not recommend this part of the factory at all - but the rest is a must see
    Visited December 2023
    Travelled with friends
    Written 30 December 2023
  • Moluskmoo
    Portsmouth, United Kingdom56 contributions
    5.0 of 5 bubbles
    lovely displays and free choccy
    UNBELIEVABLE, really nice place to go, cost 2 usd for the under 65s each, and free for the overs. A small queue, but they limit the numbers, i.e. 20 in and 20 out, takes a little time, but well worth it. great diplay, not crowded, great for the kids, illuninations lovely, good place to go for the family, and a bit of free choccy too.
    Visited December 2023
    Travelled with family
    Written 30 December 2023
  • karol452
    Edmonton, Canada1,001 contributions
    5.0 of 5 bubbles
    Very Tasty
    There are 2 types of tastings here. Wine and chocolate tasting and a chocolate tasting. We sampled 4 different types of chocolate. The lady explained everything about chocolate making. Once the tasting was completed we got a 15% coupon to spend at the store. This store makes alot of different types of chocolate.
    Visited March 2024
    Travelled solo
    Written 26 March 2024
  • Heidi-ready-2-travel
    Crystal Lake, Illinois2,461 contributions
    5.0 of 5 bubbles
    Chocolate Tasting, Factory Tour, and Cactus
    Great experience!!! We did the chocolate tasting. Loved the overview on types of chocolate and detecting different ingredients. Very cool to see the machinery and different chocolate stations. Capped the experience with a walk through the cactus garden. Very interesting to see the different types of plants. Stopped in the gift shop for a quick purchase. We probably spent 3 hours total.
    Visited March 2024
    Travelled as a couple
    Written 17 April 2024
  • Lauren R
    Wynantskill, New York361 contributions
    3.0 of 5 bubbles
    Don't go on a Saturday
    I am giving a 3 star review simply because the factory isn't running on the weekends which is kind of a bummer, but I understand. I just wish that I had seen information about it before hand because I would have chosen another day to go so we could see it in operation. The chocolate is delicious if you like European rich chocolate. You receive a free sample when you walk in. My children didn't love it, but I didn't expect them too. Prices are expensive, be prepared. We got a box of 24, and 3 candy bars and it cost a little over $80. They have so many different flavors! You can also purchase piece individually for $3 each, so it's cheaper to purchase a box. We enjoyed a quick walk through the cactus garden as well after.
    Visited April 2024
    Travelled with family
    Written 19 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,748 reviews
Excellent
850
Very good
529
Average
252
Poor
82
Terrible
36

Gaylen N
SLC, Utah2 contributions
1.0 of 5 bubbles
May 2024 • Couples
We were excited to ho thru the walking chocolate tour only to see absolutely no one working. Work stations abandoned. After asking why there was no tour, we were told. Oh " I think they just work Mon to Thurs. Thus info was No where on the website. Furyher more, after we had purchased $80 worth of chocolate and were told we earned a free large bar. Upon seeing the bar offered contained rum. We asked for a different choice and the guy literally said no. "It was that one or nothing". I was amazed and shocked at the dismissive and rude attitude. Be certain, we will never cone there again, and we will certainly encourage any friends or family to stay clear of Ethyl M chocolate factory. We are highly disappointed in your company and your help.
Written 25 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leroy
Evansville, IN1 contribution
4.0 of 5 bubbles
May 2024 • Friends
Very cool taste testing and not crowded at all. Enjoyed learning about the process of making chocolate, peanut butter and caramel in-house.
Written 23 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KSSeaB
Henderson, NV2,162 contributions
3.0 of 5 bubbles
Apr 2024 • Couples
This is a review of Ethel M's Chocolate & Wine Tasting experience which is $35 per person; for two of us, it cost $80.06. (Apparently, there were some fees for signing up online.)

Ethel M's chocolates are top-notch, made with premium ingredients. I've been buying Ethel M chocolates since the early 1990's. They were always a premium brand; i.e., expensive. Before our tasting yesterday, we spent some time in the gift shop. Their chocolates are basically $2 each now!

I booked the tasting online without difficulty. Then I got sick so I had to reschedule. The phone was answered promptly and the gentleman who helped me was very nice. Moved it out a week, no problem.

We were greeted by Yardley who is delightful. She took a couple of blurring photos for us, as she was shooting into the outside. She suggested I wash my hands before we begin, because we'd be touching the chocolate before eating it. She reminded me that we would get 15% off any purchases we made that day.

Hubby and I had arrived early, so we went into the gift shop. I had a free sample. I asked a question about the liqueur chocolates and was given an answer -- a $55 answer! The manager (I presume) was standing nearby. She then came over and told me about a smaller box of the liqueur chocolates AND about the 5-piece option for $17. (That's $3.50 per bon bon.) Way better information than the 'clerk' had provided. She too reminded me that, after our tasting, to bring our [something, can't think of the word] into the shop and get 15% off.

Our Taster was Vic. Vic is knowledgeable and personable. However, he can be a bit pedantic. We're guests looking for a fun experience; we're not studying for our SATs and you're not our Tutor, Vic. When we both say, "I don't know," it's time to tell us the answer, not make us struggle to come up with an answer.

In my photos, you'll see some "place mats" that were awaiting our arrival. We were not told how to use them, nor did we use them. The $40 per person experience includes four chocolates, four tiny plastic cups of wine and a bottle of water. Vic included a fifth chocolate, his favorite: Prickly Pear. It was fabulous!

The tasting was informative and interesting re Ethel M history and chocolate making. My biggest complaint is the plastic cups. If I have tasted wine once (and I have), I have tasted wine hundreds of times at vineyards and in tasting rooms. Winemakers NEVER serve wine in plastic because plastic has its own distinctive smell which detracts from the smell of the wine. As we all know, smell is a huge part of taste.

Why give customers some of the most expensive chocolates there are, and then fill plastic cups to the brim (with no room for swirling to release the bouquet) with wine?? It makes no sense. Shame on Mark Markey, their Chief Chocolatier. He should know better. Other than the Port, which was served with the Turtle, I could never smell the wine. The smell of the plastic hid the wine's bouquet. Use glass! It'll make the experience worth the $35. It'll allow guests to actually pair the wine and the chocolate. And you'll put way less plastic into a landfill.

The chocolates are definitely 5 star.
I'll give Vic 4 stars.
But the tiny plastic cups are a great big ZERO, defeating completely the concept of "tasting." If you can't smell the wine, you can't taste it because smell is a huge component of taste. And a Chocolatier should know that.
So we end up with a 3-star review of this Experience.
Written 2 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gremmelsbacher
Saint Louis, MO14 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
Very experienced presenter for our wine and chocolate pairing. She was informative and funny. Kept the program moving.
Written 27 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lauren R
Wynantskill, NY361 contributions
3.0 of 5 bubbles
Apr 2024 • Family
I am giving a 3 star review simply because the factory isn't running on the weekends which is kind of a bummer, but I understand. I just wish that I had seen information about it before hand because I would have chosen another day to go so we could see it in operation.

The chocolate is delicious if you like European rich chocolate. You receive a free sample when you walk in.

My children didn't love it, but I didn't expect them too. Prices are expensive, be prepared. We got a box of 24, and 3 candy bars and it cost a little over $80.

They have so many different flavors! You can also purchase piece individually for $3 each, so it's cheaper to purchase a box.

We enjoyed a quick walk through the cactus garden as well after.
Written 19 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heidi-ready-2-travel
Crystal Lake, IL2,461 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Great experience!!!

We did the chocolate tasting. Loved the overview on types of chocolate and detecting different ingredients.

Very cool to see the machinery and different chocolate stations.

Capped the experience with a walk through the cactus garden. Very interesting to see the different types of plants.

Stopped in the gift shop for a quick purchase.

We probably spent 3 hours total.
Written 17 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

geri w
sunnyvale, ca69 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Excellent Chocolate Tasting experience - the hostess was warm and knowledgeable, and the presentation was entertaining, and the chocolates were amazing.
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

karol452
Edmonton, Canada1,001 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
There are 2 types of tastings here. Wine and chocolate tasting and a chocolate tasting. We sampled 4 different types of chocolate. The lady explained everything about chocolate making. Once the tasting was completed we got a 15% coupon to spend at the store. This store makes alot of different types of chocolate.
Written 26 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

M. Sue D
Reno,NV, United States23 contributions
5.0 of 5 bubbles
Dec 2023 • Family
This is a MUST DO! Especially and Christmas time! We did a candy/wine tasting where we learned all about the history of the factory! It was SUPER fun and the candy is THE BEST! (although a bit pricey). The cactus garden was completely decorated and was SO GORGEOUS with all the Christmas decorations. It is a 3 acre cactus garden and was absolutely stunning!! This is definitely worth doing!!
Written 28 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anthony M
6 contributions
5.0 of 5 bubbles
Feb 2024 • Family
A great free experience for a family.
Enjoyed the cactus garden which has several Instagram worthy pictures.
It may be mars above the door but these hand made chocolates are rich and indulgent and closer to Swiss or Belgium chocolates than a milky way or M&M.
The staff at the chocolate factory are super friendly and informative. We decided to take the chocolate and wine pairing experience which was informative and fun.
A great way to spend a morning off the strip.
Written 5 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ETHEL M CHOCOLATES FACTORY AND CACTUS GARDEN: All You Need to Know BEFORE You Go (with Photos)

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