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Zappos Tour Experience

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Address: 400 Stewart Ave, Las Vegas, NV 89101-2913
Phone Number:
+1 702-943-7879

Our Zappos Tour Experience is a 90-minute glimpse into the Zappos culture....

Our Zappos Tour Experience is a 90-minute glimpse into the Zappos culture. This tour does not dive into business related specifics of the company, but does give an inside look into our everyday work life on campus. If you're looking to see what all of the talk is about, this is the tour for you. This excursion offers a glimpse into the Zappos culture and a walk in a Zapponian's shoes. Say hello to some of our amazing culture-filled departments, such as HR and our Customer Loyalty Team (customer service). There will also be other Zapponians, and maybe a special guest appearance here or there, along the way as well!

If you would like to have personalized Q&A time, or would like the opportunity to expand your learning experience please take a look at our Q&A options, or our Live Events.

Guest registration for the tour is required as we are not able to accommodate walk-in requests.

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TripAdvisor Reviewer Highlights

Read all 44 reviews
Visitor rating
  • 25
  • 12
    Very good
  • 3
  • 0
  • 1
Best $10.00 Spent in Vegas

Very enjoyable tour experience. I enjoyed seeing a work place where every one seems to enjoy coming to work. Our tour guide was Jacqui and she was super. A great Zapponian... read more

Reviewed 3 weeks ago

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44 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Level Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

Very enjoyable tour experience. I enjoyed seeing a work place where every one seems to enjoy coming to work. Our tour guide was Jacqui and she was super. A great Zapponian representative. The tour was informative and enjoyable. We had the free shuttle from our hotel on the strip so it was super convenient. I want to work at Zappos!

Thank williesmomok
Canton, Ohio
Level Contributor
177 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
Reviewed 4 weeks ago via mobile

If I was young again, looking for a unique place to use my talents, I would head to Zappos! What an interesting (and obviously successful) way to run a business. The tour is informative and gives you a look behind the curtain of this successful company. It wouldn't work for every company, but every company could benefit in some way... More 

Thank Sherry H
Toronto, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 5 March 2017

Wow. A wonderful experience and a fresh view on how to run a business. Must see for anyone in management or any student of business or corporate culture. Best part is that Iam still thinking about what I learned on the tour.

Thank oldsoccercoach
Bowral, Australia
Level Contributor
39 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 11 February 2017

We visited Zappos when they were shut, late on 30 December, but that didn't stop us experiencing exceptional customer service. As we had booked from Australia, 1 of their tour guides (Ryo) stayed behind to show us around. So we arrived jet lagged from the airport after experiencing delayed flights, broken baggage and long queues at Customs. Boy did that... More 

Thank Jane C
Level Contributor
163 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 5 February 2017 via mobile

A must see tour if you visit Las Vegas From the moment you enter the courtyard, there's a feeling of excitement from the employees that work there. There's always some kind of activity or fundraiser going on. The culture is different here because the employees can be themselves and they work closely together. Their walls have murals which the employees... More 

Thank Corina M
Level Contributor
35 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 27 January 2017 via mobile

If you are an employer, employee, potential employee, student, customer, or potential customer; this tour is a MUST do (did I leave anyone out?)! I am convinced that the world would be a better place in which to live and work if more people were exposed to and desired to emulate corporate cultures like the one that exists at Zappos.

Thank Jennifer B
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016

Take a break from the casinos and typical sites of downtown Las Vegas and gain a different perspective of the area's rich history with a tour of an old city getting a new lease on life! Zappos' efforts to revitalize an aging sector of the city is bringing new excitement to the area with new businesses and cleaner and safer... More 

Thank Shirley F
St. George, Utah
Level Contributor
17 reviews
5 attraction reviews
Reviewed 1 September 2016

I took a high school group to Zappos and we loved the tour. It's a unique work environment and with a different take on the word work. Zappos encourages their employees to be themselves and not worry about what people think. It was fun to learn about how the communicate with their customers and how they treat each other. The... More 

Thank Shelbee H
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

This was the best experience that I had while I was in this district. The holocracy concept was so amazing that I asked what some of the books that were read and I bought them on my Kindle. I live in Florida; however I will be sending in my resume and online "cover" letter. You rock! What an awesome job... More 

2 Thank Tobi C
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 20 July 2016

It was very interesting to see how Zappos was managed, especially the holocracy concept. I was surprised at the size of their customer service team and how much care they take in

2 Thank watermelonlover2016

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