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The Funplex

182 Route 10 West, East Hanover, NJ 07936
+1 973-428-1166
Website
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Review Highlights
Terrible customer service

Worst customer service ever ! Due to the proximity of this location , we went there. 1... read more

Reviewed 26 June 2016
Pratap D
Parents of Young Children...Season passes are well worth it; Love this place !!!

I've been coming to Funplex for over 18 years...now I'm the tradition is carried forward to my own... read more

Reviewed 21 June 2016
Crystal B
,
Essex County, NJ
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Overview
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The Funplex is an indoor family amusement center, open year round, featuring over 100,000 square feet of fun. What's unique about The Funplex are attractions like Foam Frenzy, MagiQuest, and Go-Karting. Some of our other attractions include Adventure Lazer Tag, Free Fall, Bumper Cars, 4D Theater and a state-of-the-art Arcade!! We also have a full service Cafe.
  • Excellent39%
  • Very good26%
  • Average20%
  • Poor4%
  • Terrible11%
Travellers talk about
“arcade games” (18 reviews)
“go karts” (21 reviews)
“pizza” (12 reviews)
Open Now
All hours
Hours Today: 12:00 - 21:00
LOCATION
182 Route 10 West, East Hanover, NJ 07936
CONTACT
Website
+1 973-428-1166
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Reviews (104)
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21 - 30 of 104 reviews

Reviewed 26 June 2016

Worst customer service ever ! Due to the proximity of this location , we went there. 1. Over-crowded ( perhaps they don't have any control on number of tickets sold ) 2. Last weekend, we paid $24 for two adults. My 3 years old was...More

2  Thank Pratap D
Funplexfec, Manager at The Funplex, responded to this reviewResponded 7 July 2016

Thank you for your feedback. We are so sorry to hear about your experience and also would like to discuss it more with you. Our full Splashplex admission is $24 and the non-participant is $12 which we still offer so that definitely should have been...More

Reviewed 21 June 2016

I've been coming to Funplex for over 18 years...now I'm the tradition is carried forward to my own little ones, ages 3 & 5; I'm 31 now. The first time I brought my 5 y/o here was before they had all those amazing waterslides/cabanas. I...More

Thank Crystal B
Funplexfec, Marketing Assistant at The Funplex, responded to this reviewResponded 29 June 2016

I am glad you enjoyed your time here! We pride ourselves on cleanliness and I will address this issue to ensure it does happen again. Thank you for your feedback.

Reviewed 15 June 2016

We went with a meet-up group and used one of their party rooms where they let us BYOB and had pizza and cookies and snacks. It was a nice set-up to meet and mingle. Our group package included 1 private game of lazer tag, 1...More

Thank Jasmine F
Funplexfec, Marketing Assistant at The Funplex, responded to this reviewResponded 29 June 2016

I am glad your group enjoyed their time here! Thank you for the great feedback.

Reviewed 30 May 2016

We always find the Funplex to be, well, fun. New water park in the back called The Splashplex is also good, albeit small, but it's great for young kids, pre-teen/young teens. We always find the staff at the Funplex/Splashplex to be polite and upbeat; it...More

Thank andyandsueinNJ
Funplexfec, Marketing Assistant at The Funplex, responded to this reviewResponded 29 June 2016

I am glad you and your family enjoy your time here! Thank you for the great feedback!

Reviewed 3 May 2016

Funplex is a great place to visit for children, especially when it's not that busy. When it is busy, the line for the go karts gets very long (as discussed in previous reviews). The ball play area is great for younger kids (not toddlers) and...More

Thank Adam R
Funplexfec, Marketing Assistant at The Funplex, responded to this reviewResponded 11 May 2016

We are glad everyone enjoyed their time here! Thank you for your feedback!

Reviewed 26 April 2016

Went there with my family, me my wife and 4 children. They wanted close to 200 bucks for writsbands, otherwise we were not able to accompany our kids to the rides. So so ridiculous. I will never go back to Funplex and will not recommend...More

2  Thank NafWag
Funplexfec, Marketing Assistant at The Funplex, responded to this reviewResponded 11 May 2016

We apologize you had an unpleasant experience with us. Due to capacity reasons, we do require accompanying adults to have a wristband as well. However, we offer affordable wristband options and discounts throughout the week. Thank you for your feedback.

Reviewed 21 February 2016

We took the kids there one snowy afternoon and they had a blast! The only issue was that the wait for the go carts was over an hour, so they only went on them once. But they have laser tag, magic-quest, a 4D movie, bumper...More

1  Thank rotties410
Funplexfec, Manager at The Funplex, responded to this reviewResponded 24 February 2016

We are glad you enjoyed your time here! The Go Kart line can fill up pretty fast, so the best times to go with the shortest line times would be earlier in the morning or during the week. Thank you for your feedback.

Reviewed 8 February 2016 via mobile

There are many fun fairly inexpensive things to do here. My kids just love it. Though often we leave as soon as we get there as these families with NY license plates take over the whole place and my kids don't have a chance. They...More

1  Thank jenzoj
Funplexfec, Manager at The Funplex, responded to this reviewResponded 11 February 2016

We are glad you enjoy your time here! The best times to visit are during the week and earlier in the morning on the weekend because those are the times when our facility is the quietest. Thank you for your feedback.

Reviewed 8 February 2016

Our grandaughter insisted on having her birthday party here. On a Sunday it's a mob scene, and judging from the smiles and laughter, the kids love it. The smiles on the faces of their parents however were more expressions of awe. It's like a county...More

Thank Jim W
Funplexfec, Manager at The Funplex, responded to this reviewResponded 11 February 2016

We are glad you and your family enjoyed your time here! Thank you for your feedback.

Reviewed 28 January 2016

A great hidden gem in East Hanover. Took our younger cousins here for a day out and checked out the Go Karts (don't expect high speed racing), Bumper Cars (which was surprisingly more fun that the Go Karts) and arcade games. Only piece of criticism...More

1  Thank desifromjc
Funplexfec, Manager at The Funplex, responded to this reviewResponded 11 February 2016

We are glad you enjoyed your time here! Thank you for your feedback.

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Questions & Answers
Jak526
16 August 2016|
AnswerShow all 2 answers
Response from AJDeAugustine | Reviewed this property |
The Funplex, maybe, the Splash Plex, no. The Splash Plex is crowded at all times, and is more for kids. The Funplex has a bunch of arcade games, bumper cars, a drop ride, laser tag, and a ticket shop (where you can exchange... More
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