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Delaware River Railroad Excursions

100 Elizabeth St, Phillipsburg, NJ 08865-2852
Review Highlights
Horrible Customer Service

Let me start by saying we were never able to take the ride. We had tickets for the 15th, evening... read more

Reviewed 5 weeks ago
Polar Express- not worth the money or time to travel to get there

We went on the polar express on December 15th. The rail road cars had no heat in them, and with... read more

Reviewed 17 December 2017
New York City, New York
Read all 203 reviews
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  • Excellent54%
  • Very good25%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
“train ride” (57 reviews)
“delaware river” (26 reviews)
100 Elizabeth St, Phillipsburg, NJ 08865-2852

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Write a ReviewReviews (203)
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1 - 10 of 203 reviews

Reviewed 5 weeks ago

Let me start by saying we were never able to take the ride. We had tickets for the 15th, evening show. The weather conditions were so horrible outside. We left at 4:15 and found ourselves traveling in icy blizzard like conditions. I called the Train,...More

Thank Jollie77
Reviewed 17 December 2017

We went on the polar express on December 15th. The rail road cars had no heat in them, and with the amount of money you paid, you would expect that they would give you a full cup of hot chocolate. The train was set to...More

Thank dgonsa1
Reviewed 17 December 2017

So I bought the tickets on June 1 for the Polar Express on Dec 16, come December, I was wondering what I signed up for! Reading the reviews, I was worried I was headed into a nightmare worse than Disneyland. But all in all, its...More

Thank jerseycityman2017
Reviewed 26 November 2017

Went last night on the Polar Express train ride for our first time. We had a great time and my children absolutely loved it. All the entertainers took time with every child on the train. All the staff were very friendly. We parked at a...More

Thank Bernadette S
Reviewed 22 October 2017

had a great train trip today, along the Delaware river, beautiful vistas, and a relaxing jouney, to the corn maze, and the mine, before stopping at the pumpkin patch. the stafff on the train were entertaining, and friendly. a fun time had by all. highly...More

Thank BuddhistNYC
Reviewed 17 October 2017

We treated friends who were celebrating anniversaries and birthdays and, overall, had a pleasant experience. The ride to the winery took about 45 minutes and the tracks paralleled the Delaware River. Our conductor (all staff are volunteers) was friendly and informative. There was a short...More

Thank Dave H
Reviewed 15 October 2017 via mobile

Awful! The ride that never was.drove 2 1/2 hours only to be told train was not running...no other explanation. Did not want to reschedule in case this happens again.hope we don't have a big hassle getting a refund,which Jon said we could do.More

Thank sojogiel
ccotty, General Manager at Delaware River Railroad Excursions, responded to this reviewResponded 17 October 2017

I am very sorry we were not able to better inform you the day of the ride. There was a derailment on the other end of the railroad and everything was in control of Emergency Services, we did not have the ability to inform you...More

Reviewed 15 October 2017

We rode the pumpkin train. The train ride is 60 dollars per family of 4 which I find very expensive. But we could ride a regular train twice cheaper and get pretty much similar experience :) It is a regular diesel train, NOT a steam...More

Thank Anna M
Reviewed 8 October 2017

We were looking for something to do in October when the leaves change and you are tired of going down the shore, we found the online advertisement for the Wine Train in Phillipsburg New Jersey. We booked our reservations on line, received a confirmation for...More

Thank Sam847
Reviewed 8 October 2017 via mobile

We took our grandchildren ages 7 and 10 on the Pumpkin Train today. The train was about 30 minutes late in arriving to start our excursion. The train had several coach cars for the many families there to enjoy a great fall day. With the...More

Thank rwil2014
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Ask a question
Questions & Answers
Anna F
29 October 2017|
AnswerShow all 4 answers
Response from Anna M | Reviewed this property |
I'm sure not except for maybe service dogs
Erin D
1 June 2017|
AnswerShow all 3 answers
Response from ann7183 | Reviewed this property |
Upper level gets the same hot cocoa and cookie as the lower level. Santa does not go up there but you can come down to take a pic with him I believe. You will still hear and see everything. When we went the upper level... More
Jamie M
23 November 2016|
Response from PATTYK61 | Reviewed this property |
I have not. You can take your own pictures.