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Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
Review Highlights
Team soccer stay

This water park and I say this lightly was as bad as the hotel that house's it. Small, cloudy... read more

Reviewed 2 weeks ago
Sewickley, Pennsylvania
via mobile
Family Fun

Good spot for family's to enjoy water park that is on the smaller side but much easier to keep... read more

Reviewed 14 September 2017
Sheila M
Hamilton, Canada
Read all 135 reviews
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2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
  • Excellent39%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible9%
Travellers talk about
“older kids” (5 reviews)
“big slides” (3 reviews)
“a lot of fun” (4 reviews)
8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
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Reviews (135)
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1 - 10 of 135 reviews

Reviewed 2 weeks ago via mobile

This water park and I say this lightly was as bad as the hotel that house's it. Small, cloudy water, super hot, dirty. Couldn't wait to get out of there.

Thank fredraymond522
Reviewed 14 September 2017

Good spot for family's to enjoy water park that is on the smaller side but much easier to keep track of them. They also have an outside pool attached that is accessible.

Thank Sheila M
Reviewed 7 September 2017 via mobile

I went here with my two kids, 7&4, and my friend with her twins, 4. Yes, it's geared for smaller kids, but the two water slides they have are for 41& up, and although my daughter was in fact a tad taller than that, their...More

Thank NAGEM18
A TripAdvisor Member
Reviewed 17 August 2017 via mobile

Stayed at the attached hotel for a night this place was Perfect for the kids! It was smaller but great for a night or two close to highways inexpensive, and convenient

Thank A TripAdvisor Member
Reviewed 28 July 2017

I was here with my kids when they were about 11 and 14. By then, they were just too old/ big for the attractions. Had I known of this park about 5 years prior, I would say it would be much better. The hotel room...More

Thank Carol M
Reviewed 29 June 2017

We stopped in as we were driving through and figured kids would have some fun in the water park, but fun expired after 30 mins. Only 2 slides and nothing else for kids over 8 years old. Place is tired. It was not worth it....More

3  Thank Topher E
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded 22 July 2017

We do apologize that you think it is advertised wrong. We do list all the attractions and also list we are geared for kids 12 and under. Besides the two slides we also have the Spa, Outdoor pool while you were here and the Indoor...More

Reviewed 25 April 2017

Brought my 3 year old daughter and she had a blast! Lifeguards Eric and Cameron are amazing with the kids. (My daughter thought she had to high five every lifeguard to go down the kids slide!) The water is warm, the park is heated so...More

1  Thank Butano8627
Reviewed 11 April 2017

Little too much chlorine, but I have seen way worse.. Was ok for money, kids loved it! 2 slides was just right.

Thank firefighter122
Reviewed 29 March 2017

I have taken my grandchildren there and they loved it.. There are life guards all around the pool area. Their prices are reasonable.

Thank browneyes52
Reviewed 28 March 2017 via mobile

My fiancee, myself and our 3 teens went on our first mini family vacation. Everyone was extremely polite and professional. We hear a great time. Unfortunately we slept through the continental breakfast. But next trip I'll let you know. The room was very comfy, enough...More

Thank Cyona D
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Questions & Answers
28 February 2015|
Response from Tom P | Property representative |
We have a family friendly SPA that is heated too 98.5 so that any of our guests can use it.