We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020-1275
+1 585-344-2100
Website
Save
Review Highlights
ok

nice but small. Very warm inside even in winter. One water slide was good the other was a violent... read more

Reviewed 25 June 2014
Scot S
Love this little Water Park for Little People

Great for kids up to the age of 8-9, but very small. Better for smaller kids. Great splash pad area... read more

Reviewed 29 May 2014
KAYANDDEE
,
STONEY CREEK, ONTARIO CANADA
Read all 129 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.
  • Excellent40%
  • Very good26%
  • Average15%
  • Poor10%
  • Terrible9%
10 Apr 2017
“NICE PLACE”
27 Mar 2017
“We had a great time ”
LOCATION
8250 Park Rd, Batavia, NY 14020-1275
CONTACT
Website
+1 585-344-2100
Write a Review
Reviews (129)
Traveller rating
Traveller type
Time of year
Language

51 - 60 of 129 reviews

Reviewed 25 June 2014

nice but small. Very warm inside even in winter. One water slide was good the other was a violent ride. After banging my head and arm on the way down I decide to stick with the other one. The kids enjoyed both. The indoor pools/hot...More

Thank Scot S
Reviewed 29 May 2014

Great for kids up to the age of 8-9, but very small. Better for smaller kids. Great splash pad area with a depth of 1ft. Rooms are standard, nothing fancy. But great location for shopping, eating and the batavia downs.

1  Thank KAYANDDEE
Reviewed 11 May 2014 via mobile

Fun place for younger kids. We took our 7 and 9 year olds and they had a fun time. The water park was clean and well supervised. We got a great deal on a package on line for $10 tickets. Food prices at snack bar...More

1  Thank rjjwe
Reviewed 10 April 2014

This place might be fine if you're just visiting with young children for a few hours, but for the significant price they charge for a birthday party, I'm not impressed. The place is a zoo- and I don't mean a lot of kids running and...More

3  Thank KeyGypsy
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded 11 April 2014

We are sorry to hear that you did not have a good time during your event at the Waterpark. I am having difficulty with some of the information you posted in your review. My two main focuses are the food and the staffing. For your...More

Reviewed 6 April 2014

water is small but my children age of 7 and 10 enjoy lot. I also enjoy 2 big slide and hot tub. Life guard doing their job perfectly.

1  Thank Mehul K
Reviewed 12 March 2014

This is a great place to go with young children when looking for something to do rather than be stuck indoors all winter! But not much for any older kids! I've been to a lot better water parks before. I had the chance to go...More

1  Thank Kathleen H
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded 14 March 2014

Our Waterpark at this time is completely family friendly and geared for children 12 and under. I am happy to hear that the younger kids enjoyed their visit to the park. We look forward to their return visit. When we go to expand we are...More

Reviewed 6 March 2014

poor water quality, No Control over little kids in the adult hot tub, water was cold, I would rather travel farther than go here again.More

1  Thank liz h
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this reviewResponded 14 March 2014

We are sorry you are not completely satisfied with your visit to the Waterpark. Our Waterpark at this time is completely family friendly and geared for children 12 and under. With that being said we do not have a designated adult hot tub. Our Spa...More

Reviewed 20 February 2014

This is a wonderful water park for kids! It was clean and well maintained, well staffed. Not really big, but there was enough variety of things to keep younger kids happy and busy. As parents we also had fun.

1  Thank Mianellasmom
Reviewed 3 February 2014 via mobile

In our backyard and had no idea how awesome it was. Can come and go all day. Clean, nice, safe place for kids. Best suited for.children under 13. But older ones may still enjoy. Slightly pricy, but that helps keep it a little less busy...More

Thank truckinchick
Reviewed 17 January 2014

Staff was wonderful, lots of fun, very clean, layout is well thought out with few blindspot to be attentive to multiple kids at once in different areas. We will be returning ASAP

Thank Jennifer F
Nearby
Nearby Restaurants
Alex's Place
425 reviews
.56 km away
Yume Asian Bistro
71 reviews
.79 km away
Sport of Kings
83 reviews
1.39 km away
Settlers Restaurant
98 reviews
1.47 km away
Nearby Attractions
Oliver's Candies
78 reviews
1.91 km away
Dwyer Stadium
36 reviews
1.87 km away
Holland Land Office Museum
18 reviews
2.08 km away
Questions & AnswersAsk a question
JudieS7
Does Palm island have a hot tube
28 February 2015|
Answer
Response from Tom P | Property representative |
We have a family friendly SPA that is heated too 98.5 so that any of our guests can use it.
0
Votes