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Niagara Falls USA Official Visitor Center

10 Rainbow Blvd, Niagara Falls, NY 14303
+1 877-325-5787
Website
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Review Highlights
Very friendly staff and lots of good information

Went to the Visitor center for tourist information. It provides a 30 minutes free parking across... read more

Reviewed 2 days ago
jchen9430
,
Memphis, Tennessee
wonder people

very help full, kind generous s ,informative alot of information available more if asked for Great... read more

Reviewed 4 days ago
dbaldy1
,
Cherry Valley, New York
Read all 175 reviews
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The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA and conveniently located in the heart of the downtown Niagara Falls tourist district, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara Falls USA including areas maps and brochures, itinerary planning assistance, tour referrals and attraction tickets, public restrooms, free WiFi and luggage storage (nominal fee). Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow.
  • Excellent60%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 08:30 - 19:00
LOCATION
10 Rainbow Blvd, Niagara Falls, NY 14303
CONTACT
Website
+1 877-325-5787
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Reviews (175)
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1 - 10 of 141 reviews

Reviewed 2 days ago

Went to the Visitor center for tourist information. It provides a 30 minutes free parking across the street. Once inside, the staff were very friendly and eager to answer your questions, but not overly pushing on selling the Discovery Pass. Got several good tips from...More

Thank jchen9430
Reviewed 4 days ago

very help full, kind generous s ,informative alot of information available more if asked for Great people

Thank dbaldy1
Reviewed 6 days ago

My first stop into the state park from Old Falls BVLD. Gift shop, Maps. directions and general information. Short steps to down stars to catch the trolley.

Thank Bill D
Reviewed 6 days ago

I noticed that a few travelers are confused about two visitors within walking distance from each other. One is Niagara Falls USA is the visitor center for the city of Niagara Falls. The other one is Niagara Falls State Park visitor Center, which is the...More

Thank Prawet J
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 days ago

Hi Prawet J, Thank you so much for your kind review! We hope to see you again soon!

Reviewed 1 week ago

a must stop before seeing the falls..vaery knowledgable of the areas. discount tickets for maid of the mist boat ride and others

Thank Suie W
Reviewed 1 week ago

The whole area is lacking proper signs and instructions. You want in lines for things that are not understandable. Very poor organization on the American side of the Falls. The Welcome Center ladies room had three stalls. The lines wrapped around the building. There were...More

Thank pamsp1430
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 1 week ago

Hi pamsp1430, Thank you for taking the time to submit a review. It seems as though you are referencing the Visitor Center inside the State Park -- we are just outside of Goat Island. I'm so sorry to hear of your poor experience there -...More

Reviewed 2 weeks ago via mobile

Should be on the top of your bucket list We did it with Gray line our tour guide Srt was absolutely great humour and authority

Thank Pierre C
Reviewed 2 weeks ago

A great way to get started and ask all of the questions that you have before setting out for the day. Everyone is very informed and they will let you know where you need to go, what you need to do to get started and...More

Thank Mikellee31
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 2 weeks ago

Hi Mikellee31, Thank you so much for your kind review - we really appreciate it! Hope to see you again soon!

Reviewed 2 weeks ago via mobile

Once we got settled in hotel room this was our first stop. It has a gift shop downstairs and it had some information. Staff was pretty helpful but felt it could have been better.

Thank brethrenchick
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 2 weeks ago

Hi brethrenchick, Thank you so much for taking the time to submit a review. It seems as though you visited the Visitor Center at Niagara Falls State Park, while we are just outside of the Park. Hope you enjoyed the rest of you visit!

Reviewed 3 weeks ago via mobile

I love stopping at Visitors Centers to help me frame my trip. The crew at Niagara Falls was exceptional. They love their job, know the hidden gems, recommend cheap parking, give suggestions for alternate activities and provide great tips for efficient traveling. So glad that...More

Thank Arlyn B
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 3 weeks ago

Hi Arlyn B, Thank you so very much for taking the time to submit a review. We truly appreciate your kind feedback and so happy to hear you had a wonderful experience with us. Enjoy the rest of your visit!

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Ask a question
Questions & Answers
Marcy C
12 June 2017|
Answer
Response from ladc2001 | Reviewed this property |
No cost to look😀 They charge a small fee to watch the film
0
Votes
chris4762017
30 May 2017|
Answer Show all 2 answers
Response from wdw540 | Reviewed this property |
I don't believe so.
0
Votes
Gayla B
28 May 2017|
Answer
Response from Libby_NiagaraUSA | Property representative |
Hi Gayla B, We do not offer wheelchairs for rent at the Niagara Falls USA Official Visitor Center although Niagara Falls State Park does at no cost on a first-come first-served basis.
0
Votes