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Balsam Spa

176 Country Club Dr, Waynesville, NC 28786-4722
+1 828-456-3551 ext. 5
Review Highlights
What A Joke

They don't answer their phone, and when they do, they don't provide all the services listed on the... read more

Reviewed 6 December 2017
Mary M
Winston Salem, North Carolina
my first ever visit to a spa

I had never been to a spa before, but my friend bought me a pedicure. My first ever. She went... read more

Reviewed 3 January 2017
james p
Johnson City, Tennessee
Read all 23 reviews
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  • Excellent80%
  • Very good8%
  • Average4%
  • Poor0%
  • Terrible8%
Travellers talk about
“golf course” (4 reviews)
“anthony” (5 reviews)
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Hours Today: 10:00 AM - 5:00 PM
176 Country Club Dr, Waynesville, NC 28786-4722
+1 828-456-3551 ext. 5
Write a ReviewReviews (23)
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1 - 10 of 23 reviews

Reviewed 6 December 2017

They don't answer their phone, and when they do, they don't provide all the services listed on the menu. Rude, bad phone manners, and uninviting....skip this joint and try the Maggie Valley Yoga and Spa Center. Now, that's spa!

Thank Mary M
Reviewed 3 January 2017

I had never been to a spa before, but my friend bought me a pedicure. My first ever. She went first, so I kinda got to watch and know what to expect. My turn, I was a little nervous, but survived. Hardest decision was trying...More

Thank james p
Reviewed 12 November 2016 via mobile

Please don't let the small, not posh outside of this spa keep you from trying it! We live in Asheville but had some jewelry work being done at a local jeweler that caused us to be in Waynesville for four hours. I booked a couples...More

1  Thank RNpris
Reviewed 21 October 2016

I chose to book services for my husband and myself at this spa because of previous glowing reviews. Not sure how, but we had a very different experience. First of all, when I called to confirm our 4 reserved services a couple of days in...More

10  Thank suzanne s
Reviewed 2 October 2016 via mobile

When you enter the atmosphere is welcoming and relaxing. The essential oil they were using was light and rejuvenating. Ashley was the best therapist I've ever had!! I got the 90min full body and added on hot stones and I was in heaven! I believe...More

1  Thank Alina M
Reviewed 10 July 2016

Three of us spent a whole day being pampered head to toe. The staff was wonderful helping us plan and schedule it all in advance and every service was great. It was a definite splurge but worth every penny. It is small, very intimate but...More

Thank PennyPF
Reviewed 2 July 2016 via mobile

When we drove up to the spa we were not sure about it. Once we got in, it was very nicly decorated. The massages were fantastic, probably the best we have ever had. Anthony and Ashley both customized the massages to our indivdual needs. We...More

Thank batesjm
Reviewed 10 June 2016 via mobile

Wonderful birthday celebration for my friend with facials and massages! Staff was awesome, super relaxing atmosphere! Highly recommend

Thank Sarah M
Cristy P, Owner at Balsam Spa, responded to this reviewResponded 11 June 2016

We loved having you and your friends. Thank you for kind words and come see us again soon!

Reviewed 11 February 2016

I have visited Waynesville several time in the past. This quaint little town seems to be peaceful but trendy, The atmosphere is similar to that of Asheville but without the crowd or the traffic. I adore it here. The mountains are beautiful and people are...More

Thank gatorgirl2010
Reviewed 17 November 2015

I made an appointment last minute since my trip was unplanned. I had a 90 minute massage with heat. Which was excellent! Anthony, my therapist, has amazing hands. i left feeling like new person. Exactly what I needed. My only complaint, the building was a...More

1  Thank Jes M
Cristy P, Manager at Balsam Spa, responded to this reviewResponded 18 November 2015

Thank you for your kind words about Anthony. He is truly gifted and a profound asset to the Balsam Spa. His dedication to healing and helping his clients is inspiring. I appreciate your comments about the difficulty finding our tucked away haven. We have added...More

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