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Address: 401 Euclid Ave, The Arcade, Cleveland, OH 44114-2233
Phone Number:
+1 216-621-4600
See all hours
Mon - Fri 10:00 - 19:00
Sat 09:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 10 reviews
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    Very good
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Spa Morning

Many services, competitively priced and located right in the Arcade. Great staff and enjoyed the experience.

Reviewed 10 December 2014
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Pittsburgh, Pennsylvania
1 review
Reviewed 5 February 2017

I don't write reviews, but I see that this same masseuse has gotten bad reviews and ownership/management haven't done anything to change it. So, this is in hope that someone who is looking for a massage doesn't go here and waste their money. My husband bought me a massage while he had a business meeting. I was excited to relax... More 

Thank coco1182
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016 via mobile

I paid for an hour long massage and the masseuse, Kim would not stop talking about herself. This would not have been awful if she had actually continued the massage. Instead I got a 15-20 minute massage broken up over the course of an hour while she told me about growing up in Cleveland and her family. She loves to... More 

1 Thank Kristin C
Cleveland, Ohio
Level Contributor
4 reviews
3 attraction reviews
Reviewed 3 April 2016

Probably the worst customer service I have had in a while. Walked in for a surprise manicure and couples massage that my boyfriend had planned earlier in the week (I didn't know what he planned right until we walked up to the spa), and right off the bat we seemed to be an inconvenience to the women at the front... More 

Thank Katelin E
Cleveland, Ohio
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 1 July 2015

I have been to this spa for manicure, pedicure, massage, and facial..all were fantastic! Two visits total and I will be back again I'm sure The spa is a little pricier than some others but well worth it. Make sure you join their mailing list or look for coupons. Some characteristics that set it apart from other spas I've been... More 

2 Thank JDOandJBA
Level Contributor
30 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 10 December 2014

Many services, competitively priced and located right in the Arcade. Great staff and enjoyed the experience.

3 Thank jcoop99
Level Contributor
43 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 30 September 2014 via mobile

Great spa very friendly, very quick service no waiting around for appointments took us straight in back to get changed for our couples massage. We have never had a massage before so we were unsure what to expect but the ladies made sure we were very relaxed, very comfortable.... We had a mani and pedi as well great job as... More 

2 Thank Shantel F
New York
Level Contributor
36 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 3 January 2014

We went to the Marengo on the suggestion of someone at the Horseshoe Casino around the corner. We went in on a dreary rainy night for massages and facials. The space itself is gorgeous, located inside the Arcade. We were greeted quickly and changed into our robes. We had scheduled massages and were called the day before to be rescheduled... More 

4 Thank kittykittygrrl
Rochester, New York
Level Contributor
43 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 2 January 2014 via mobile

I was there for a mani, pedi and facial which were all great. Shameka was peppy but not overwhelming and stopped talking at all the right times. My only suggestion is they could provide robes.

1 Thank elizabeth t
Seven Hills
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 5 June 2012

I've been a regular customer at this spa since they opened. The people are so nice. A very relaxing atmosphere. They have complimentary snacks and beverages. They allow you to relax and linger in there spa waiting room as long as you want after your treatments. Call in June and get BOGO$10 gift certificates. My sister and i love this... More 

2 Thank Laura_G555
Cleveland, Ohio
Level Contributor
393 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 308 helpful votes
Reviewed 1 April 2012

I travel extensively for work and pleasure. I have had massages facials and nail care at spas all over the world. Marengo has a well trained staff that has been consistent for years. It is beautiful, calming and unpretentious. It has my highest recommendation. It is in downtown Clevelands Old Arcade. Check out their website for special and discounts.

3 Thank likethewind27

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