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Marengo Luxury Spa

401 Euclid Ave, The Arcade, Cleveland, OH 44114-2233
+1 216-621-4600
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Review Highlights
Nightmare Massage

When I made the appointment, I requested a reminder call or text which the salon failed to do. When... read more

Reviewed 8 May 2018
meowrie
,
pittsburgh
Regular Customer

I have been a regular customer for years. Henri does great hair. He's the best in Cleveland. Olga... read more

Reviewed 30 April 2018
SealElleAre
,
United States
Read all 13 reviews
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Overview
  • Excellent48%
  • Very good7%
  • Average15%
  • Poor7%
  • Terrible23%
29 Sep 2017
“Olga is an amazing aesthetician”
7 May 2018
“Nightmare Massage”
Closed Now
Hours
Hours Today: 10:00 AM - 7:00 PM
LOCATION
401 Euclid Ave, The Arcade, Cleveland, OH 44114-2233
CONTACT
Website
+1 216-621-4600
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1 - 10 of 13 reviews

Reviewed 8 May 2018

When I made the appointment, I requested a reminder call or text which the salon failed to do. When I did arrive, there were no forms to fill out as some other spas have; before the massage, instead of asking questions of me, I had...More

Thank meowrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

I have been a regular customer for years. Henri does great hair. He's the best in Cleveland. Olga does a wonderful face. She's a great aesthetician. The spa is quaint and cozy in a rural setting. It's set in the Arcade, which is a wonderment...More

1  Thank SealElleAre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile

I visit spas when I travel, all over the country, and Marengo is classy, inside the beautiful but almost echoing Old Arcade. Olga is exceptional, very graceful, quiet, meticulous and healing as an aesthetician. Cassie the massage therapist is also nice and adapted her skill...More

1  Thank christinajordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 February 2017

I don't write reviews, but I see that this same masseuse has gotten bad reviews and ownership/management haven't done anything to change it. So, this is in hope that someone who is looking for a massage doesn't go here and waste their money. My husband...More

3  Thank coco1182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2016 via mobile

I paid for an hour long massage and the masseuse, Kim would not stop talking about herself. This would not have been awful if she had actually continued the massage. Instead I got a 15-20 minute massage broken up over the course of an hour...More

3  Thank Kristin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2016

Probably the worst customer service I have had in a while. Walked in for a surprise manicure and couples massage that my boyfriend had planned earlier in the week (I didn't know what he planned right until we walked up to the spa), and right...More

2  Thank Katelin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2015

I have been to this spa for manicure, pedicure, massage, and facial..all were fantastic! Two visits total and I will be back again I'm sure The spa is a little pricier than some others but well worth it. Make sure you join their mailing list...More

4  Thank JDOandJBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2014

Many services, competitively priced and located right in the Arcade. Great staff and enjoyed the experience.

4  Thank jcoop99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2014 via mobile

Great spa very friendly, very quick service no waiting around for appointments took us straight in back to get changed for our couples massage. We have never had a massage before so we were unsure what to expect but the ladies made sure we were...More

2  Thank Shantel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

We went to the Marengo on the suggestion of someone at the Horseshoe Casino around the corner. We went in on a dreary rainy night for massages and facials. The space itself is gorgeous, located inside the Arcade. We were greeted quickly and changed into...More

4  Thank kittykittygrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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