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Address: Ambley Road | Ambley Rd, Gillingham Business Park, ME8 0PU, Gillingham, Kent, England, Gillingham ME8 0PU, England
Phone Number:
+44 870 085 2929
Website
Today
10:30 - 22:30
Closed now
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Hours:
Sun - Sat 10:30 - 22:30

TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 31
    Excellent
  • 24
    Very good
  • 24
    Average
  • 20
    Poor
  • 34
    Terrible
Get some more friendly staff

I really get the feeling that the staff aren't that bothered about the customers, when we arrived the reception did not bother to greet us straight away and when we got to the... read more

Reviewed 1 March 2017
Joanna B
,
Kent, United Kingdom
via mobile
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Broadstairs, United Kingdom
Level Contributor
39 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Wonderful day out for the whole family.Become a member before going to the complex and you can benefit from the great membership.

Helpful?
Thank ghearsey
South of England
Level Contributor
97 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 13 March 2017

We went to Invicta Dynamos vs Solent Devils as Ice Hockey virgins and enjoyed a really good couple of hours. The seating is basic and a bit dirty but was OK. The main criticism is that the announcements on the PA systems were useless as they were IMPOSSIBLE to understand a word of them. They made British Rail announcements sound... More 

Helpful?
Thank Felix-Mad-Dog
Kent, United Kingdom
Level Contributor
101 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 1 March 2017 via mobile

I really get the feeling that the staff aren't that bothered about the customers, when we arrived the reception did not bother to greet us straight away and when we got to the skate section there was no one to be seen so I shouted hello and a miserable looking girl (blonde hair/glasses) came out (no apology) who was quite... More 

Helpful?
Thank Joanna B
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this review

Hi Joanna, We are disappointed to read your review. The description doesn't match any of our staff. I think it could have been a work experience student. The details have been passed on to the line manager to follow up. We hope to welcome you again soon. More 

London, United Kingdom
1 review
Reviewed 21 February 2017

my little one does ice hockey and has been doing the course on sat mornings, TOM run one sat morning and my little one had the time of there life , loved every min of it. many thanks TOM .

Helpful?
Thank leecharles01
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this review

Hi Leecharles01, Glad your little one has enjoyed it so far!! Tom is one of our Level 1 coaches, we are really proud of his achievements in Hockey Excellence among other areas!! He will be sharing the role with junior Hockey head coach Phil, it is a very exciting time for hockey currently at Gillingham, we hope you continue the... More 

Kent, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 20 February 2017

This was our 3rd birthday party here which was held on 17th Feb at 2pm and lived up to expectations. Excellent value for money. Party host Katrina was amazing, excellent customer service, very attentive ensuring we always had everything that we needed and that my daughter and friends were having a great time. She ensured food was delivered at specified... More 

Helpful?
Thank Jenny C
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this review

Hi Jenny, Thank you for your lovely comments! I will be sure to share them with Katrina and her team!! We hope to welcome you back soon to one of our other sessions!! Regards, Claire More 

Sittingbourne, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 20 February 2017

We booked Silverblades Gillingham for my daughter's 10th birthday party and although £12 per head is quite pricey her and her friends did have a really good time. Alice our party host was great, she was really helpful and approachable. The facilities are quite tatty and tired but my children and their friends enjoyed the party experience.

Helpful?
1 Thank Sarahjb201773
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this review

Hi Sarah, Thank you for your review. We are please you enjoyed your party. We are currently updating the décor in the rink so hopefully it will be more modern soon :) Many thanks, Claire More 

Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 16 February 2017 via mobile

Family trip to try something new. Overall a good experience however there are plenty of flaws hence the low rating. Very minimal amount of staff on front desk and shoe areas. Equipment unfit for use and needs much needed replacement. Hire fees steep and no information given at reception or anywhere in the arena. They have toilets and snack machines... More 

Helpful?
Thank Kris W
SilverBlades04, Front Office Manager at Silver Blades Ice Rink, responded to this review

Thanks for your review Kris, we will pass the feedback on to the relevant department. Our toilets are regularly check and we have a cleaner in on every session, so its really unfortunate that you encountered this problem. We feel our pricing offers value for money due to the duration, similar venues cost the same for a 60 minute slot.... More 

Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 14 February 2017 via mobile

The kids enjoyed ice skating but I do think it's a bit much after paying £25 for an adult and a child i then had to pay £5 for a penguin skating aid for 1 hour. Food could be better too.

Helpful?
Thank kelkelanne
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this review

Hi, We are glad you enjoyed your visit. We like to think that Megaskate is value for money. There are shorter, cheaper sessions throughout the timetable suitable for all ages and levels, our reception team can advise you further. We have vends for those who want a quick snack or drink and a wide menu in our café/bar. If you... More 

London, United Kingdom
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 13 February 2017

We have been few times now. Overall I like the idea of keeping fit by ice skating but the ice rink in my opinion is slightly over priced. £10 per person is too much, we have now made the members card so it is £8 but still... You are also being charged £1 for paying by card, seriously?! The food... More 

Helpful?
Thank Martatraveller
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this review

Hi Martatraveller, We are glad you enjoyed your visit. We like to think that Megaskate is value for money. There are shorter, cheaper sessions throughout the timetable suitable for all ages and levels, our reception team can advise you further. We have vends for those who want a quick snack or drink February half term is our busiest week of... More 

Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 11 February 2017

Am amazing show with a mixture of some fantastic local talent and touring talent. The costumes were amazing. Can't wait to see the next show.

Helpful?
Thank Jeanette B
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this review

Thank you for your review. Our dress maker worked day and night free of charge to provide the costumes at cost for the children. She was a trooper! We are doing a mini show at Easter so that should be amazing too!! Our coaching team work so hard behind the scenes. I am glad you enjoyed it, looking forward to... More 

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