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Silver Blades Ice Rink

Ambley Road | Ambley Rd, Gillingham Business Park, ME8 0PU, Gillingham, Kent, England, Gillingham ME8 0PU, England
+44 870 085 2929
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Review Highlights
A gaping crevasse of customer service

We attempted to host a birthday party here. Having had some very responsive, competent emails with... read more

Reviewed 1 week ago
llakent
Silver Blades Ice Rink

A great place to take the little ones.Penguins can be used by the children to maintain their... read more

Reviewed 3 weeks ago
ghearsey
,
Broadstairs, United Kingdom
via mobile
Read all 156 reviews
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Overview
  • Excellent28%
  • Very good19%
  • Average16%
  • Poor14%
  • Terrible23%
Travellers talk about
“ice hockey” (8 reviews)
“my daughter” (15 reviews)
“birthday party” (14 reviews)
Open Now
All hours
Hours Today: 10:30 AM - 10:30 PM
LOCATION
Ambley Road | Ambley Rd, Gillingham Business Park, ME8 0PU, Gillingham, Kent, England, Gillingham ME8 0PU, England
CONTACT
Website
+44 870 085 2929
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Reviews (156)
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1 - 10 of 156 reviews

Reviewed 1 week ago

We attempted to host a birthday party here. Having had some very responsive, competent emails with management, we were all paid up and ready for a great birthday party. When we got there, there were no staff save one receptionist (inundated with a big queue)...More

2  Thank llakent
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this reviewResponded 2 days ago

Hi llakent, We are sorry that you feel you didn't receive the experience you had hoped for. All your issues were discussed on the day with our General Manager and rectified where possible. Our website clearly stated the was no ruck sack at Gillingham so...More

Reviewed 3 weeks ago via mobile

A great place to take the little ones.Penguins can be used by the children to maintain their balance.Wear warm clothes

1  Thank ghearsey
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this reviewResponded 3 weeks ago

Hi Ghearsey, Glad you had a good visit, come back soon!! Team Gillingham

Reviewed 3 weeks ago

We visited as a large group of adults on a Friday morning in October. As a group with disabilities we had booked a lot of polar bears and there was some confusion however this was quickly sorted. The feedback from the group was that they...More

Thank Jo W
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this reviewResponded 3 weeks ago

Hi Jo W, Thank you for your feedback, we will discuss this with our General Manager. Glad you enjoyed!! Come back soon!

Reviewed 5 weeks ago via mobile

I held my son's 6th Birthday party at the ice rink on Saturday 7th October at 10.30am.  I wanted to write and let you know how well the party went. Alice and Katrina were the perfect 'Party hosts'. We had invited a large number of...More

Thank Fungye
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this reviewResponded 4 weeks ago

Hi Fungye, Thank you for taking the time to review. The girls will be thrilled with your review. They all work very hard to give you a fun packed party!! Hope your come skating again soon! Our UV bubble party is this Saturday, we can't...More

Reviewed 5 weeks ago

£25 for 1 adult and 1 x 7 year old for entry and skate hire is just so overpriced it's painful to hand the money over. It's daylight robbery. Skates that are just total crap hard plastic like wheelie bin plastic. Bogs that get a...More

Thank Il_Cattivo_55
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this reviewResponded 4 weeks ago

Thank you for your very eloquent review. While we are not cheap we offer value for money due to our lengthy sessions 10.30-15.45 at weekend and 10.00-17.00 weekday holidays for example. Most other similar activities in our area are £12.00pp per hour. If you do...More

Reviewed 17 October 2017

Came to the Ice Rink on a Saturday night to get my blades of glory on, and impress my girlfriend with my lack of technical ability on the ice. Only £10 a go, and the skates as expected are the heavy plastic ones, this only...More

Thank Francis H
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this reviewResponded 18 October 2017

Hi Francis, We need more customers like you!! Glad you had fun, come back with yours friends soon!! Claire

Reviewed 8 October 2017 via mobile

So first up the ice skates are shocking and dreadfully uncomfortable! We hired a skate aid as it was my son's first visit. The staff were more busy chatting to friends than serving customers. Once on the ice a middle aged male member of staff...More

1  Thank AbzeeH
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this reviewResponded 19 October 2017

Hi AbzeeH, Thank you for your feedback. We will look in to your concerns! Hope to welcome you again soon :)

Reviewed 7 October 2017

Gillingham has some amazing coaches who are both NISA authorised, NISA insured and DBS checked. They are highly skilled and keep up to date by attending seminars and trainings. My own daughter has been with Glyn for over 5 years but I can confirm that...More

Thank Jeanette B
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this reviewResponded 19 October 2017

Hi Jeanette B, Glad you and your girls are enjoying the rink, the staff work very hard and our coaches are all very talented as you know :) We hope the girls will be part of our skating family always!

Reviewed 30 September 2017 via mobile

We booked a party for my daughters 11th birthday. There was an offer of save 20% if you booked before a few rain date, which was great! There were 8 children in total for the party. We arrived and went to reception, when all the...More

2  Thank Sam S
SilverBlades04, General Manager at Silver Blades Ice Rink, responded to this reviewResponded 5 October 2017

Hi Sam, That's lovely to hear, hope you visit again soon :)

Reviewed 24 September 2017 via mobile

On the plus side the two marshals (one tall man about 40-45 years old and one younger woman about 18-20) on duty this afternoon were great at looking after the punters and good fun with the kids. I’m afraid on the downside.... 1. There was...More

Thank Neil D
SilverBlades04, Manager at Silver Blades Ice Rink, responded to this reviewResponded 26 September 2017

Hi Neil, Not good reading sadly! Thanks for taking the time to give feedback, if you had contact us directly with dates and times we would be able to thoroughly investigate. I would appreciate it if you could call or email the General Manager so...More

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Ask a question
Questions & Answers
SunshineGirllll
20 November 2017|
AnswerShow all 3 answers
Response from SilverBlades04 | Property representative |
Hi There is a bar which is open Friday night and Weekends from 1pm. It is equipped with TV's, pool table and other amusments. Non member with skate hire is £12.20 for Late disco (all ages) £11.20 for junior disco (under... More
0
Votes
Janice W
23 August 2017|
AnswerShow all 5 answers
Response from SilverBlades04 | Property representative |
No you can come into the rink but our deals/discounts are all online.
0
Votes
Chessie F
20 December 2016|
AnswerShow all 6 answers
Response from SilverBlades04 | Property representative |
Hi there isn't a minimum age! We have parent and toddler sessions in term time, for under 5's on Mondays and Wednesdays at £5 per toddler. Penguin club is £5 per child for under 10's Sat/Sun. Visit our website for further... More
0
Votes