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Address: Daventry N8 1DA, England
Phone Number: +44 800 043 0889
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TripAdvisor Reviewer Highlights

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Never got to find out.. they kept cancelling on us

Bought my husband and son a Segway experience through Virgin Experience in 2014!!! They cancelled by text the night before the first attempt extended it twice more over the next... read more

1 of 5 bubblesReviewed 23 September 2016
annawalker123
,
Bedford, England, United Kingdom
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Bedford, England, United Kingdom
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 23 September 2016

Bought my husband and son a Segway experience through Virgin Experience in 2014!!! They cancelled by text the night before the first attempt extended it twice more over the next year as they cancelled two more bookings. Have spent the past year trying to contact them to no avail. Spoke to Virgin Experience who told me they no longer work... More 

Helpful?
Thank annawalker123
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 September 2016 via mobile

They cancelled my booking twice the night before. I have now been trying for nearly a year to re-book I have constantly rung several different numbers and sent so many emails I have lost count. They never answer the phone or reply to emails. After reading these other reviews I will now try to get a refund through Groupon. Seriously,... More 

Helpful?
Thank Bubble1064
Codsall, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 September 2016

My husband had vouchers for SegKind last February and we are still waiting for some sort of correspondence with this company. They now seem to have withdrawn both emails and website. DO NOT BOOK WITH THEM! I want my money back.......

Helpful?
Thank Smelduff
1 review
1 of 5 bubbles Reviewed 18 May 2016

We brought SegKind vouchers through Wowcher for a family outing so was 8 of us. Originally it took forever to even get a booking as on-line wouldn't work, their phone was never answered and their inbox to their voice mail was always full. I eventually got through to a sales person who informed me that the month I wanted to... More 

Helpful?
Thank Chloe C
Chelmsford, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 February 2016

We love segway trips, but this company just don't do them. After booking with them last year, and getting a short notice cancellation (like everyone else), we didn't want to make a return trip to the Norfolk area. So we asked for the money back. They tried to rely on the unfair contract term which says no refunds. We have... More 

Helpful?
3 Thank Aquarius1602
Telford, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 January 2016

I bought a Segway Rally voucher for my son's birthday. We booked the date and venue through their website. The night before we were due to attend they sent an email to say the event was cancelled. They revalidated the voucher so we could rebook. I did this again, and again they cancelled the day before the event. The voucher... More 

Helpful?
2 Thank Alan T
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 31 December 2015

My partner and I attended the SegRally experience in Royston on 12 December. First of all, the site was a little difficult to find but two members of SegKind came and found us! This was my first time on a Segway so I was a little nervous but our instructor made me feel extremely comfortable and made the experience extremely... More 

Helpful?
Thank Gemma W
London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 5 November 2015 via mobile

We were bought a Segkind voucher as a gift and we managed to make a booking online. The day before our trip it was cancelled and we received a text which was understandable but ever since May this year I have had zero response to my voicemails and calls and all I want to do is re-book! They never ever... More 

Helpful?
2 Thank Justbehappy1
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 October 2015 via mobile

After trying several times to confirm the booking, we finally went and had a fantastic time. The people running it were really patient with us and taught us well. Would recommend this to anyone!

Helpful?
Thank Paulfranlara
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 6 October 2015 via mobile

Yes it was difficult to get this experience booked and it was only after I emailed to complain that I managed to get booked in BUT it was so worth it. There was 7 in our group and none of us had done it before. Steve, Dan & Corey were very informative, friendly and nice guys. They explained everything and... More 

Helpful?
Thank Fran H

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?