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Address: 423 S Broadway St, Greenville, OH 45331-1907
Phone Number:
+1 888-886-8318
See all hours
Mon - Sat 09:00 - 18:00
Recommended length of visit: 1-2 hours

The KitchenAid Experience retail center brings our passion alive through...

The KitchenAid Experience retail center brings our passion alive through exceptional products, cooking demonstrations and exciting events that celebrate the spirit and pride that is KitchenAid. Explore the store to find the most complete collection of first-quality countertop and culinary products made by KitchenAid. You'll find all the special KitchenAid colors, styles and accessories you've been wanting as well as any innovative, new products KitchenAid is constantly developing. Our complete line of gadgets, bakeware, cookware, cutlery, and textiles will fit the needs of everyone on your gift list.

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TripAdvisor Reviewer Highlights

Read all 77 reviews
Visitor rating
  • 48
  • 17
    Very good
  • 6
  • 3
  • 2
If you love your Kitchen Aid mixer, this is the place for you!

This store has every Kitchen Aid appliance and accessory in every color that is made. Make sure to go when they are doing cooking demonstrations...you will get to sample whatever... read more

Reviewed 2 weeks ago
Detroit, Michigan

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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Detroit, Michigan
Level Contributor
155 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

This store has every Kitchen Aid appliance and accessory in every color that is made. Make sure to go when they are doing cooking demonstrations...you will get to sample whatever they are making! The staff is well trained, and know everything about what they are selling. The basement has a small museum with a gold-plated mixer! The basement also has... More 

Thank tripowl3
Mansfield, Ohio, United States
Level Contributor
25 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Friendly helpful salespeople, huge selection of Kitchen Aide appliances. Every color, make and model they produce.

Thank MaryJo H
Xenia, Ohio, United States
Level Contributor
36 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 5 March 2017 via mobile

I visited the retail store today. I have never felt so unwelcome. When I walked in the sales clerk glared at me. Then turned her back and went back to gossiping with her coworkers. My daughter walked in a little later and was treated to the same glare. Needless to say we bought nothing. Perhaps your employees should be trained... More 

2 Thank Cindy T
Greenville OH, USA
Level Contributor
25 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 18 January 2017

Top Notch kitchen equipment. Kitchen Aid mixers are legendary. There is a cooking school/program each week. check the schedule.

Thank nancyfoureman
Brookville, Ohio, United States
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 23 October 2016

Anything you can imagine from KitchenAid. It's like a museum from early small appliances to recent. Every color of mixer you can imagine.

Thank Theresa F
Level Contributor
163 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 9 October 2016 via mobile

We drove three hours specially to go to the Kitchen Aid Experience and the Factory store and it was worth it! The store has any and everything Kitchen Aid. The best part is the basement they have refurbished appliances for a discounted priced! We came to buy and we ended up with another mixer and more! If you love Kitchen... More 

1 Thank danamarie31
Libertyville, Illinois
Level Contributor
106 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 29 September 2016 via mobile

Greeted by very knowledgeable people. Asked if we needed help and then stood back and let us browse. Not pushy! Good selection of colors and price levels of similar functioning appliances. A mini display allows you to see the companies progression of products through the years. There are military, government employee and AAA discounts on one item if you ask.... More 

1 Thank Ed M
Bainbridge, Georgia
Level Contributor
19 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 4 September 2016 via mobile

Visited with a tour group after visiting the Kitchen Aide Manufacturing Plant. Approximately 45 older adults had the opportunity of preparing and eating Apple Dumplings in the center. It was great fun and we were able to shop for our favorite Kitchen Aide products. The clerks were helpful, experienced and friendly. If you love to cook don't pass this up.

1 Thank flowerchild07
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 17 August 2016

Nice Ol' downtown feel location and upscale interior inside full of helpful cheerful sales people. They knew all answers to my questions. We bought the new ice cream maker attachment we heard about while touring the Kitchen Aid factory, close by. I did some research before our family trip and heard about the basement which should not be missed. Reduced... More 

Thank Eileen B
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 7 August 2016 via mobile

We stopped in while visiting downtown Greenville. The store was clean. The staff were friendly. The selection was great and prices reasonable. The little museum downstairs was a treat.

Thank nayskitchen

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?