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Lion Quays Spa

Certificate of Excellence
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Address: Moreton | Lion Quays, Oswestry SY11 3EN, England
Phone Number:
+44 1691 684300
Website

TripAdvisor Reviewer Highlights

Read all 262 reviews
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  • 122
    Excellent
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    Very good
  • 34
    Average
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    Poor
  • 4
    Terrible
Great business and leisure break

Stayed for two nights on business with several colleagues. A good location in respect of the area and some very good facilities. Hotel separate to spa centre so a bit confusing on... read more

4 of 5 bubblesReviewed 5 days ago
johnroberts2017
,
Chesterfield, United Kingdom
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262 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Chesterfield, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Stayed for two nights on business with several colleagues. A good location in respect of the area and some very good facilities. Hotel separate to spa centre so a bit confusing on entry. Small reception area but staff overall very welcoming and helpful. My ground floor room had outside terrace with table and chairs and overlooked the canal so very... More 

Helpful?
Thank johnroberts2017
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago via mobile

Very disappointing stay here on the 12.3.17 as I've only heard good things from friends in the past. Our room was not ready on time, room tired and dated, far from a 4* standard room (not as pictured on the website) also there was an empty wine bottle in the bedroom, makes you wonder what else the cleaning staff didn't... More 

Helpful?
1 Thank Bigjessie123
Chester, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a fabulous Sunday night away at The Lion Quays. Arrived at 10.00 am straight to the spa & spent a few hours in the hydro pool, swimming pool, sauna etc. Then went for our lunch at Nicol & had a glass of wine or two. Then had a 25 minute facial & then went had forty winks in the... More 

Helpful?
Thank Jano61_13
Oswestry, United Kingdom
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Was a member for two years using both the spa and the gym facilities. Gym has a large range of equipment and personsl trainets ate available at a price. The key system allows you to keep traxk of your workouts. The pool is large and well maintained but can get busy but when i left the steam room was missing... More 

Helpful?
Thank 16hector
Liverpool, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

We booked the hotel and a spa day through Spa Breaks, based on what the Lion Quays offered - good restaurant and large unusual spa plus online reviews. However even before we arrived we were disappointed. Having booked a Spa break for a special occasion we were looking forward to the break. Unfortunately looking at the web site a few... More 

Helpful?
Thank Majorfeng
Wales
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We booked the 'snow much fun' package to be told on arrival the snow cave was out of order .... The spa was packed and it was a week day , usually this wouldn't bother me but other guests left personal belongings & towels on EVERY lounger ...ALL day !! We were unable to relax on them despite signs saying... More 

Helpful?
Thank RestandRelaxation88
Wirral
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Inline image I rang the hotel with my prepaid voucher from Buyagift (a gift from my son) and booked the night I requested ok. l was asked to supply the voucher number and pin code, which I did on the phone. At no point was I asked to bring the physical voucher with me to the hotel. I was very... More 

Helpful?
Thank DigbyFink
West Midlands, United Kingdom
Level Contributor
32 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

we had a lovely gift of a "couples retreat" voucher from our son and daughter-in-law as a thank you for renovating their new home. We were thrilled until I started to try and book ! The voucher clearly states available Thurs to Sunday only , so I called to book for a Friday evening with the intent of using the... More 

Helpful?
Thank Jackie B
West Midlands, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Spent a night here with my daughters and overall we had a great time. Just a shame the Waterside restaurant was close for refurbishment and they didn't tell us when booking. The spa was good, although the ice cave had defrosted and was not in use, the treatments, however, were good and we enjoyed our stay.

Helpful?
Thank KarenWilliams66
Birmingham, United Kingdom
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We came for a small get together for my friends hen do. We had an absolutely fab time. The facilities are clean, up to date and fantastic. The thermasuite is great, lots to experience and explore. Only down side is although the signs are typically up telling people not to reserve beds with towels, this wasn't reinforced by staff. Thus... More 

Helpful?
Thank Elly_x

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?