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Alton Towers Waterpark

Resort Alton Towers, Alton ST10 4DB, England
+44 871 222 3330
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Review Highlights
Awful

Visited as part of Santa's Sleepover, have reviewed the hotel and theme park separately and rated... read more

Reviewed 5 days ago
Katie H
,
Birmingham, England, United Kingdom
Okay

Good layout, excellent outside part but left feeling disappointed. Having been to other water parks... read more

Reviewed 1 week ago
MREB1972
,
Corby, United Kingdom
Read all 2,377 reviews
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The Waterpark is a perfect family day out whatever the weather, with both indoor and outdoor pools and attractions offering gallons of excitement for kids of all ages. Bursting out of the middle of Splash Landings Hotel the Caribbean lagoon boasts hundreds of fantastic interactive water features, from lazy rivers, bubbly wubbly pools and crazy cannons, to the thrills and spills of our Master Blaster water rollercoaster! There are also facilities for our smaller guests, including the Little Leak - a shallow area with interactive play features, floats and slides for tiny tots. Plus children under 4 years old can access the Waterpark completely free! There is scrumptious food available, including great value sandwich meal deals and delicious smoothies and ice cream served on the pool side. If you fancy something a little more filling we also offer a pizza and pasta buffet menu in Flambo's Exotic Feast Restaurant, offering great views of the wacky Waterpark.
  • Excellent42%
  • Very good33%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“master blaster” (293 reviews)
“lazy river” (196 reviews)
“changing rooms” (278 reviews)
LOCATION
Resort Alton Towers, Alton ST10 4DB, England
CONTACT
Website
+44 871 222 3330
Write a ReviewReviews (2,377)
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1 - 10 of 2,360 reviews

Reviewed 5 days ago

Visited as part of Santa's Sleepover, have reviewed the hotel and theme park separately and rated both 5/5, cannot do the same for the Water Park. Water temp far too cold, my daughter was shivering within minutes, lasted 40 minutes until we gave up and...More

Thank Katie H
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded yesterday

Dear Katie H, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. We apologise that we did not meet your expectations on this visit, please be assured all of...More

Reviewed 1 week ago

Good layout, excellent outside part but left feeling disappointed. Having been to other water parks in the UK I feel Alton towers should be head and shoulders above the rest. No extreme rides, bowls or anything to get the pulse racing. I'd go back to...More

1  Thank MREB1972
Reviewed 3 weeks ago

Had a fantastic day at the water park! So clean with friendly and helpful staff. The water park isn’t just for children! We went with 5 adults and all had so much fun!!

1  Thank BethWhit
Reviewed 3 weeks ago via mobile

Spent four hours here on inset day - went hoping it to be quiet and it was, no queuing at all for the slides. Changing areas are great, but air and water temps could be increased just a little for comfort. Staff are friendly and...More

Thank Thully
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 2 weeks ago

Dear Thully, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always...More

Reviewed 3 weeks ago via mobile

Went on a school inset day so quieter than usual. Entrance to Waterpark was through Splash landings hotel so a bit of a navigational challenge. Got lost exiting trying to find our way back to the car park. A few pools (one with a small...More

Thank Blue Sky T
AltonTowersCS, Customer Service at Alton Towers Waterpark, responded to this reviewResponded 3 weeks ago

Dear Blue Sky T, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as...More

Reviewed 3 weeks ago

Came here with my partner as an anniversary date as we wanted to do something different - We had an amazing day together and there was always something to do. The queues were not outrageous and although it was raining we still enjoyed the outdoor...More

Thank xRayEx
AltonTowersCS, Customer Service at Alton Towers Waterpark, responded to this reviewResponded 3 weeks ago

Dear xRayEx, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed 4 weeks ago via mobile

Our family couldn't get enough of this place. We all loved it. Just not enough hours in the day. Awesome!More

Thank Martin P
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 4 weeks ago

Dear Martin P Thank you for taking the time to leave a review on Tripadvisor in relation to your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests,...More

Reviewed 11 November 2017 via mobile

Stopped in the new enchanted village for fireworks night. Not been to the water park for at least 4 years as used to stop over at New Years. To be honest was very disappointed nothing had changed and thought the rides need to now be...More

Thank Alistair147
AltonTowersCS, Customer Service at Alton Towers Waterpark, responded to this reviewResponded 4 weeks ago

Dear Alistair147, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were several aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

Reviewed 8 November 2017 via mobile

Children love it.should have opened a bit longer than 4.00pm the children did not want to come out it's a pity that you have to pay extra to get in when you stay in the hotelMore

Thank Brian T
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 11 November 2017

Dear Brian T, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's...More

Reviewed 6 November 2017

Amazing waterpark and super exciting rides at the theme park! A great family break full of fun and adventure! Amazing sea life centre too! Lovely hotel with great breakfast and wonderful welcoming staff. Well done Alton Towers! Can't wait to come back next year!More

Thank Mammiejayne
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this reviewResponded 11 November 2017

Dear Mammiejayne, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

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Ask a question
Questions & Answers
Thully
21 November 2017|
AnswerShow all 4 answers
Response from elliemeg | Reviewed this property |
we went on a friday end of sept and the outside slide with rings was closed
0
Votes
Jo N
22 October 2017|
AnswerShow all 5 answers
Response from Meghann T | Reviewed this property |
No you don't
1
Vote