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Address: 110 Railroad St, Hood River, OR 97031-2336
Phone Number:
+1 541-386-3556
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

Tourist railroad offering 4-hour scenic tours through the Hood River Valley...

Tourist railroad offering 4-hour scenic tours through the Hood River Valley to the base of Mt. Hood on a historic Excursion Train, Dinner Train or Brunch Train.

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TripAdvisor Reviewer Highlights

Read all 388 reviews
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  • 127
    Excellent
  • 96
    Very good
  • 57
    Average
  • 38
    Poor
  • 69
    Terrible
Fun family afternoon

Our daughter-in-law bought tickets for the whole family on the Polar Express. We had first class tickets for an afternoon trip. The seats were at a table and it was very... read more

4 of 5 bubblesReviewed 29 December 2016
Lynne C
,
Portland, Oregon
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388 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Denton, TX
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 12 January 2017

We flew in from Dallas, TX for this wonderful Xmas experience, but we were so let down. We paid for Diamond Class but at the last minute, they told us that the railcar was closed due to snow, so they put us in another car. We had to wait in the looooong line again to get new tickets for their... More 

Helpful?
1 Thank Stay717
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 January 2017 via mobile

We had a very awful experience. We paid same as everyone else but were put in a SUPER OLD rusty cart, there is one black, ugly, old one and they still use it. One of the servers/helpers (a red haired girl, wearing the front of her hair down and back tied up) was so incredibly obnoxious and rude. She would... More 

Helpful?
1 Thank Armina F
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 January 2017 via mobile

We took our kids on the polar express ride, and regretted it. The train car we were in was antique, but not in a good way. It was rusty and old. It was the only one like that. One of the entertainers/servers was very abnoxious and loud. Overall it wasn't a good experience. It felt more like a cheap carnival... More 

Helpful?
1 Thank Konstantin F
Petersburg
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 December 2016

What a fun event for kids of all ages, parents, grandparents, aunts and uncles! The crew did an amazing job of creating a wonderful show. Oh yes, you can find little flaws if you're a Grinch, and the 'movie is rarely as good as the book'. You shouldn't hesitate to take the ride!

Helpful?
Thank LeConteCruiser
Portland, Oregon
Level Contributor
213 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 29 December 2016

Our daughter-in-law bought tickets for the whole family on the Polar Express. We had first class tickets for an afternoon trip. The seats were at a table and it was very comfortable for all ages. We had plenty of room for our infant carrier and baby paraphernalia. My only complaint about the trip is that it was not very well... More 

Helpful?
Thank Lynne C
Hayden, Idaho
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 December 2016 via mobile

This was the BEST CHRISTMAS experience for our family as far as celebrating Santa with our little guy and two teenagers!! We would highly recommend this to everyone that enjoys The Polar Express!! Friendliest Santa Helpers and very clean train too!

Helpful?
Thank Turtlegirl99645
Portland, Oregon
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 December 2016

I have seen a lot of poor or mix reviews on this ride so I was expecting much but WOW. We loved it! The whole family but especially my 2 year old son. Amazing. So much fun. All the characters we super friendly and had tons of great energy. We also may have had the best seats in the house.... More 

Helpful?
1 Thank Hannah S
2 reviews
5 of 5 bubbles Reviewed 20 December 2016 via mobile

We love this ride. It is fun for all ages. The staff goes above and beyond, and the kids (and grandma) have the best time!

Helpful?
Thank Hepsy2
Yulee, Florida
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 December 2016

Excellent Trip! Hot Cocoa, Singing, Santa! Train ride very nice and scenic views. Crew was fantastic!

Helpful?
Thank Stacey C
2 reviews
4 of 5 bubbles Reviewed 18 December 2016 via mobile

We were gifted tickets to the Polar Express. We've always wanted to go, and since they were a gift we absolutely couldn't pass it up! I've read mixed reviews about the ride, so my interest was more peaked. We live in Bend, so we are about 3 hours away. We arrived before suggested to find out that parking was full,... More 

Helpful?
Thank StaciPacheco

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mt. Hood Railroad and other visitors
8 questions
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?