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Spa at the Hotel Hershey

100 Hotel Rd, Hershey, PA 17033-9507
+1 717-520-5888
Review Highlights
Lovely spa experience

My husband decided to surprise me for our 20th anniversary with a visit to the Spa. I received... read more

Reviewed yesterday
Michells S
Camden, Delaware
Mediocre room, and watch your credit card

Stayed there on our wedding night. I had pre-paid, but they wanted a credit card for incidentals... read more

Reviewed 1 week ago
Michael P
Read all 390 reviews
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  • Excellent61%
  • Very good19%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“locker room” (41 reviews)
“quiet room” (71 reviews)
“spa experience” (32 reviews)
100 Hotel Rd, Hershey, PA 17033-9507
+1 717-520-5888
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Reviews (390)
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1 - 10 of 389 reviews

Reviewed yesterday

My husband decided to surprise me for our 20th anniversary with a visit to the Spa. I received fantastic customer service from start to finish. Overall a lovely experience and I look forward to coming back again. Pros: - Loved the Cocoa massage and my...More

Thank Michells S
Reviewed 1 week ago

Stayed there on our wedding night. I had pre-paid, but they wanted a credit card for incidentals, pretty normal. After checking out, they handed me my bill and said they would release the hold on the card. However, they did not do that and when...More

Thank Michael P
Reviewed 1 week ago

Yesterday, my sister and I had a girls spa day at the Hershey Spa. The treatments were high quality, we had a yummy lunch at the Oasis, and we really enjoyed using the facilities for the morning. We had made our appts. months ago, and...More

1  Thank Dentalhygienist
Reviewed 19 September 2017

After experiencing a week from hell that commenced with fleeing from our home in Southwest Florida I needed a birthday treat for myself. The 5 hours I spent at the Hotel Hershey Spa were nothing but bliss. The hot cocoa was to die for and...More

Thank luv2travel070801
Reviewed 19 September 2017

We came here as a group of 7 girls as part of a bachelorette weekend getaway. When we got there we got checked in pretty quick and were then lead to the lockers. The woman who told us about everything was very nice, but her...More

Thank Mariel D
Reviewed 16 September 2017

We had a wonderful time! At first you are given pale yellow robes and "slippers" to wonder about the 3 story section of the Hotel. I recommend bringing your own slippers as the ones they give are hard plastic and gave me a blister pretty...More

Thank Dawn T
Reviewed 13 September 2017 via mobile

I've been going to The Chocolate Spa for 10+ years. For most of those years I was a member of their Chocolate spa club. Today I had an appointment for my monthly haircut and color. I have my appointments booked for the whole year with...More

Thank Katilurn
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this reviewResponded 4 weeks ago

Dear Katilurn, Thank you for your feedback. I sincerely apologize that you were disappointed with your experience and would welcome an opportunity to further discuss your feedback with you at your earliest convenience. Please reach out to me directly by emailing: jadavis@HersheyPA.com Best regards, Jessica...More

Reviewed 10 September 2017

The spa is wonderful. It is a nice experience. You get use of all facilities with a purchase. The steam room was nice. The inhalation room didn't have much to smell. The whisper room has drinks, muffins, trail mix and fruit. The quiet room looked...More

2  Thank Diana B
Reviewed 30 July 2017 via mobile

What a great day of relaxation! I had a cocoa water therapy, massage and facial. Each of my technicians were great, helpful, and made me feel special. I would recommend this spa highly. The relaxation room and quiet room were wonderful as well. The spa...More

Thank Fhcvdmom
Reviewed 27 July 2017

I planned a girls trip the spa and it was a nice experience. Upon arrival we were greeted and we had our forms all filled out. That made check-in fast. I was highly disappointed that our visit didn't include the outdoor pool. Once the front...More

Thank lavonnec782
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Questions & Answers
25 April 2017|
Response from Tammy D | Reviewed this property |
Hi Dina, The oil/scent that was already in the inhalation room was jasmine. It was really nice and relaxing. I can't wait to go back! Tammy
4 December 2016|
AnswerShow all 2 answers
Response from SusanRuthK | Reviewed this property |
Go to the Hershey hotel and spa website It was much easier for me to call the phone number to work out my arrangements. The woman on the phone booked everything for me after explaining things in detail. Good luck
Brittany S
23 April 2015|
Response from spulaski | Reviewed this property |
I would contact the Hershey Spa and ask to speak to the manager. The toll free number is 877-772-9988, or you could email them by looking at the Chocolate Spa website to get the email address. I could not include the web... More