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Ballina Visitor Information Centre

Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
+61 2 6686 3484
Website
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Review Highlights
Easy to find and access Info Centre

I needed a new fishing licence so googled the nearest location. I was surprised by the amount of... read more

Reviewed 4 weeks ago
Tom C
,
Burpengary, Australia
Worth the Visit

You can pick up good information here and the staff are great. Tell them what you want to... read more

Reviewed 4 weeks ago
AussieRicho1
,
Wollongong, Australia
Read all 141 reviews
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Overview
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The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures and the local knowledge to help you make the most of your adventure to our region.
  • Excellent64%
  • Very good32%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“helpful staff” (9 reviews)
“first stop” (5 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
CONTACT
Website
+61 2 6686 3484
Write a Review
Reviews (141)
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1 - 10 of 140 reviews

Reviewed 4 weeks ago

I needed a new fishing licence so googled the nearest location. I was surprised by the amount of information available in the centre. Also easy parking right in front. Staff were helpful.

Thank Tom C
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Hi Tom Thank you for this feedback Tom, fishing licences is a matter we are constantly reviewing so appreciate your feedback. Hope you enjoyed the fishing adventure. Warm regards The team at Ballina Visitor Information Centre

Reviewed 4 weeks ago

You can pick up good information here and the staff are great. Tell them what you want to experience and they will be a great guide. I wanted to go to Byron only but they suggested Lennox Head on the way and I was happy...More

Thank AussieRicho1
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 3 weeks ago

G'day AussieRich01 Thank you for reviewing the Ballina Visitor Information Centre. We hope you enjoyed the stop at Lennox Head enroute to Byron Bay. Pleased to hear the staff provided you with extra information that suited your requirements. Warm regards The team at Ballina Visitor...More

Reviewed 14 September 2017

Staff very helpful and knowledgible. Large selection of brochures on self drive, tours, attractions . Make sure you visit the Marine Museum on the river behind the info centreMore

Thank 9point5andlyn
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Hi 9point5andlyn Thank you for stopping in at the Ballina Visitor Information Centre and providing us with feedback, we appreciate it. Great recommendation to also visit the Ballina Naval and Maritime Museum. We wish you a safe and happy journey. Warm regards The Team at...More

Reviewed 28 July 2017 via mobile

I always make it a habit to visit the Ballina Visitor information Centre when we arrive in Ballina. They have a very convenient info sheet that I pick up which includes activities happening each week. It is also available online. They are always friendly and...More

Thank Kaza662
Reviewed 15 June 2017

We found the staff at the Information Centre to be so very pleasant and helpful. Information Centres are usually our first port of call when we arrive in any town and Ballina Information Centre was able to answer our queries and provide directions that we...More

Thank Yvonne W
Reviewed 23 May 2017

Situated next to the Ballina Maritime Museum the Information Centre is well worth a visit. Information is easily accessible and if you are not sure the delightful staff are there to provide assistance.

Thank Bill A
Reviewed 2 May 2017

The lady staffing the information on the two occasions I visited was very knowledgable about the local district. I found her very helpful in pointing out local attractions

Thank darleena214
Reviewed 9 April 2017

We visited the centre to enquire about accommodation. Accommodation can be booked by the centre. The staff were friendly, informative and extremely helpful.

Thank broomsmelbourne
Reviewed 15 March 2017

Visited several times ,staff always friendly and helpful.Conveiently located.Nothing too much trouble.Even bought something from shop

Thank Chloedog1
Reviewed 13 March 2017

Very friendly and helpful staff, so much information on activities to do in the area, where to eat and tours to go on. Not a place to miss going to if you want to make the most of your stay in the area.

Thank dyfpol
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Ask a question
Questions & Answers
eyesandears2014
25 July 2016|
Answer
Response from DiscoverBallina | Property representative |
HI EyesAndEars, we have a number of bike hire's available in Ballina. please check out the below links. The Bicycle Emporuim - (02) 6681 4054 Transition Cycles - (02) 6686 6522 Sunrise Cycles - (02) 6680 9590 Byron... More
0
Votes
Jacquie L
25 May 2016|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Good Afternoon Jacquie, Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below: Frangipani Beauty Spa: (02) 6686 8486 North Coast Medi Spa: (02) 6686... More
0
Votes
Kahutere
26 May 2015|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Hi Kahutere We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing... More
0
Votes