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Southern Highlands Welcome Centre

Certificate of Excellence
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Address: 62-70 Main St, Mittagong, New South Wales 2575, Australia
Phone Number:
+61 2 4871 2888
Today
09:00 - 17:00
Closed now
See all hours
Hours:
Mon - Fri 09:00 - 17:00
Sat - Sun 09:00 - 16:00
Recommended length of visit: <1 hour
Description:

Make the Southern Highlands your next short break destination, and you will...

Make the Southern Highlands your next short break destination, and you will find a treasure trove of destinational attractions, like award winning restaurants and wineries, magnificent gardens,rare antiques, authentic heritage and amazing natural wonders.The Southern Highlands Welcome Centre is a great place to begin your journey. FREE Maps, Fact Sheets, Brochures, WIFI are just the start of your experience.

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TripAdvisor Reviewer Highlights

Read all 101 reviews
Visitor rating
  • 74
    Excellent
  • 22
    Very good
  • 4
    Average
  • 0
    Poor
  • 1
    Terrible
Always the best service

I can't speak highly enough of the ladies at the welcome centre. They know exactly what is happening in the Highlands and always treat their customers as first priority. Well... read more

Reviewed 1 week ago
Lana L
via mobile
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
2 reviews
Reviewed 1 week ago via mobile

I can't speak highly enough of the ladies at the welcome centre. They know exactly what is happening in the Highlands and always treat their customers as first priority. Well done team!

Helpful?
Thank Lana L
Izabella L, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for this great review. Our customers are always our priority so please come and visit us again. More 

Lake Munmorah, Australia
Level Contributor
3 reviews
Reviewed 1 week ago

Did not visit this trip but being an ex Mittagong person am well aware of the great work the staff do.

Helpful?
Thank robertr7930
Izabella L, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Hi Robert, thanks for your review. Please come in and visit us on your next trip to the Southern Highlands. More 

Blackwater, Australia
1 review
Reviewed 3 weeks ago

The people who worked here were very friendly, courteous and helpful. They couldn't do enough for us. They helped us book accommodation in the area and let us use their computer. Nothing was too difficult for them as they went out of their way to assist us always with a smile. The centre was the perfect place to drop in... More 

Helpful?
Thank Colleen J
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Hi Colleen, thank you for your review. This is great feedback regarding the Centre and the staff we try very hard to ensure that we maintain our 'concierge service' to all our customers and provide them with as much information as possible. Please call in and visit us again. More 

Sydney, Australia
Level Contributor
101 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago

We've traveled around a lot and this is my favourite information center to visit. There's wifi, toilets, electric car charging, water fountains and a lovely little garden + car park. And of course oodles of information about Southern Highlands and surrounding areas with really helpful staff. You can get even your last minute souvenirs if you missed picking something else... More 

Helpful?
Thank Ev M
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for your wonderful review. Our Centre is a fantastic tool for Visitors to use and get lots of information about the Southern Highlands, but also to get the most out of your stay. We hope to encourage you to visit again. More 

Sydney, New South Wales, Australia
Level Contributor
94 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 17 April 2017

On a recent visit to the S. Highlands four of us needed information on a variety of things.Answers were given carefully and with great humour. We were able to add extra visits to our plans after new advice with accompanying maps and pamphlets. Very attractive cards and gifts were available too - unable to resist. The visit proved to be... More 

Helpful?
Thank Carolle M
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for your kind words. I'm so glad that the staff were able to provide you with all the necessary information to make your visit worthwhile. We look forward to seeing you again. More 

Versailles, France
Level Contributor
71 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 10 April 2017

Amazing people. Just everything you need when you arrive. Great atmosphere, helpful, funny, smiling. They have loads of tips for activities in the region. They can help you by calling the different Hotels for reservation. Just an overall perfect experience and I wish I could have said thanks a better way.

Helpful?
Thank Fixy89
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for your lovely review. I'm glad that you enjoyed your experience at the Welcome Centre. The staff love to help and go above and beyond. More 

Sydney, Australia
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 22 March 2017

I would highly recommend travellers visit the SHWC as a first stop before embarking on the beautiful Southern Highlands. The staff are friendly and very knowlegable (they were even able to advise us that a large tree had just fallen across the road in the town we were about to visit). You get a warm feeling at the Centre, along... More 

Helpful?
Thank Bronte_Explorer
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Hi Carmel T Thank you for your kind review. I hope you did enjoy your day (even though the weather was not in your favour). We look forward to welcoming you again. More 

Mittagong, Australia
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 14 March 2017

The staff are very friendly and helpful and are willing to answer any questions you may have. There is also some local produce for sale there, with many gift ideas. The toilet facilities are very clean and available to anyone. On the whole a very good introduction to a very beautiful part of Australia.

Helpful?
Thank Pamela S
Izabella L, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for your lovely review of our centre. The staff are enthusiastic and kenn to make sure all our customers experience the best the Southern Highlands has to offer. We love showcasing local product. Please visit again and let your friends know. More 

Mittagong, Australia
1 review
Reviewed 26 February 2017

Absolutely brilliant information centre - I am a local, and often call in here to find out what is going in the area. They have such a wealth of knowledge about the Southern Highlands, and their love and devotion shines through. The Southern Highlands is a wonderful little piece of paradise, and having the Welcome Centre as the first port... More 

Helpful?
Thank sueagu
S0uthernHighlandsNSW, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for this awesome review. We pride ourselves on having the most up-to-date knowledge for both visitors and Southern Highland Ambassadors, like yourself. Yes, we do all love our jobs and this, as you indicated shines through. More 

Mittagong, Australia
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 February 2017

I am a local & will stop in to get my locally produced Jam and browse for other things The staff treat you all the same, Local or visiting the area for the first time.They are friendly & welcoming covering all type of questions asked.

Helpful?
Thank steverich2017
Izabella L, Front Office Manager at Southern Highlands Welcome Centre, responded to this review

Thank you for this positive review. We strive to make everyone who comes into the centre feel welcome and leave armed with all the best the Southern Highlands has to offer. More 

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Typical questions asked:
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  • Is there a restaurant or café onsite?