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Coolangatta Whale Watch

Features Animals
Alf Rush Memorial Drive, Tweed Heads, New South Wales 2846, Australia
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Review Highlights
Disappointing, don't waste your time.

Extremely poor communication and customer service. Would not recommend this company to anyone... read more

Reviewed 28 September 2017
Louise O
,
North Wonthaggi, Australia
via mobile
Whale watching cruise

I booked for Friday, they rang me at 9.30pm Thursday night to say there was no cruise that day... read more

Reviewed 23 August 2017
Dierdre W
Read all 108 reviews
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Gold Coast Whale Watching Tours with Coolangatta Whale Watch, June to November, 7 days, 100% guaranteed whales or receive a full refund or another ticket, 100% success in seeing whales since 2006. Big safe boat, only 46 passengers, owned and operated by Tony and Carol with over 11 years experience. 3hr Tour, morning tea, commentary and loads of fun.
  • Excellent76%
  • Very good20%
  • Average0%
  • Poor0%
  • Terrible4%
Travellers talk about
“great trip” (7 reviews)
“great morning” (7 reviews)
LOCATION
Alf Rush Memorial Drive, Tweed Heads, New South Wales 2846, Australia
Write a ReviewReviews (108)
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All reviews
"great trip"
in 7 reviews
"the gold coast"
in 8 reviews
"great morning"
in 7 reviews
"whale watching tour"
in 3 reviews
"excellent boat"
in 3 reviews
"great insight"
in 2 reviews
"informative commentary"
in 4 reviews
"whales"
in 90 reviews
"crew"
in 43 reviews
"skipper"
in 14 reviews
"mum"
in 7 reviews
"pod"
in 5 reviews
"coolangatta"
in 7 reviews
"adriana"
in 3 reviews
"yards"
in 2 reviews
"pics"
in 2 reviews
"shore"
in 3 reviews
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1 - 10 of 106 reviews

Reviewed 28 September 2017 via mobile

Extremely poor communication and customer service. Would not recommend this company to anyone. First time we booked it was cancelled due to weather - completely understand, out of their control, but they rang us at 8.30am (departure time) when we had the entire family excited...More

2  Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

I booked for Friday, they rang me at 9.30pm Thursday night to say there was no cruise that day. Booked us for Wednesday, arrived, boat overloaded so couldn't get on. Transfered us to Thursday, my fingers are crossed. Won't be booking with them again,

3  Thank Dierdre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

Excellent boat, just the right size to get close to the whales. Steve (the tour operator) and Nicole were friendly, knowledgeable and very helpful. They did a great job of finding lots of whales that swam right up next to the boat.

Thank Damian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 5 August 2017 via mobile

We were standing on the hill and some 300 yards off shore there were several shakes who were obviously playing and enjoying themselves. There was a group of us all excited to see these beautiful mammals frolicking in the Bay Area between Coolangatta and Rainbow...More

Thank kencoutts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2017 via mobile

Wonderful experience seeing these majestic creatures up close. The crew were very informative and went to a lot of trouble to make sure we all had a great time, they were also humorous and entertaining. We will be going again!

Thank wonderwoman60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016

This small family business offers great value for money. The crew are fantastic (they provide lovely biscuits with the tea and coffee) and offer a great insight into the world of whales and other marine creatures. The smaller craft and limited passengers gives you a...More

1  Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2016

Absolutely great morning spent whale watching. Saw heaps of whales - Mum & baby with male escorts. Heaps of great pics with the option to purchase (some really great) pics from a professional who accompanies each trip. Great informative commentary from a really helpful &...More

Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2016

Excellent on board staff but you need to get rid of the extremely rude, uninformative man who answered the phone. He is wrecking your business. It wasn't only me lucky enough to encounter him on the phone but you'll be pleased to know his rudeness...More

3  Thank rdickie52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016

A very professional enjoyable trip, we saw so many pods, plus mothers and babies who came quite close when we cheered and clapped. They do this out of curiosity, Adriana, the marine expert on board explained as we stayed the mandatory distance from them. Adriana...More

Thank 427contrarymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2016

Great morning spent with Coolangatta Whale Watch - saw lots of whales on our trip, host was great, the whales and scenery of the coastline were amazing and fact you can purchase beautiful pics taken on the trip by professional photographer was a bonus -...More

Thank Elisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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