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Plex HiWire Family Fun & Sports Center

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Address: 741 Fashion Dr, Village at Sandhill, Columbia, SC 29229-7936
Phone Number: +1 803-360-7300
Website
Today
09:00 - 23:00
Closed now
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Hours:
Sun 13:00 - 19:00
Mon - Thu 09:00 - 22:00
Fri - Sat 09:00 - 23:00
Description:

Plex HiWire Sandhills is a 90,000 sq. ft. Family Fun Center that hosts...

Plex HiWire Sandhills is a 90,000 sq. ft. Family Fun Center that hosts HiWire Ultimate Trampoline Park featuring Massive Continuous Trampolines, Olympic-size Foam Pits, Ninja Warrior Obstacle Course, Air-Slam Basketball Goals and Dodgeball Stadium. Our Full Size Regulation Roller Skating Rink is always Rocking & "Jumpin Jacks" Inflatable Park is the largest in the Midlands! Play at our State of the Art Arcades which have Amazing Redemption Prizes! Plex HiWire is also Birthday Party Headquarters and is perfect Venue for Corporate or School Groups!

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TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 11
    Excellent
  • 7
    Very good
  • 4
    Average
  • 1
    Poor
  • 5
    Terrible
Great exercise for all ages but do NOT meet ADA

we went to the irmo plex off of Peak exit. Was disappointed we had been given 2 passes to come back and jump but they said ice skate on front and no manager signed them, so I paid... read more

3 of 5 bubblesReviewed 28 July 2016
Les H
,
Columbia, South Carolina, United States
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Columbia, South Carolina
Level Contributor
282 reviews
185 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
1 of 5 bubbles Reviewed 12 October 2016

I been here several times in the past with my family. I have 1 boy and three girls and there is me and my wife plus a family friend. We have brought the kids here many times in the past two years and had no issues. We decided that we would go to the store in Sand Hill for a... More 

Helpful?
Thank brian0910
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Brian, Thank you for taking the time to write a review. We are certainly sorry you had a less than pleasant experience and it certainly sounds like there was a misunderstanding in regards to our new policy requiring our Grippy Jump socks. We put this in place because it's more safe having the grip rubber on bottom of socks... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 August 2016 via mobile

Sandhills location, Columbia, SC. Horrible. Air conditioner not working. Inside thermometer reading 84 degrees. Being a Registered Nurse I Immediately went to management to inform them of possible liabilities due to heat related injuries. They refused to listen , I asked to speak to the managers, manager and was told they could not reach senior level management. I asked for... More 

Helpful?
1 Thank thejetsetter1
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi, We are so sorry about the heat in the building yesterday. We were having issues with air conditioners and we do apologize. They should be fixed today. Again, we apologize. We also want to apologize is there was miscommunication. We are a Local Small Business and our reputation and respect for our customers is of utmost importance. Please call... More 

Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 August 2016 via mobile

I went to Plex to celebrate my niece's second birthday. The manager and staff delivered less than acceptable customer service; the temperature was incredibly uncomfortable, particularly for a sports complex; our cake was ruined at the hands of stag due to their negligence and the list goes on. I highly discourage anyone from patronizing this place of business. You will... More 

Helpful?
1 Thank edswilkerson
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi EdWilerson, We are so sorry for the heat in the building yesterday. We were issues with our air conditioning and we are getting it fixed today. We pride ourselves on having the highest of standards in customer service and do apologize if we feel short. We are addressing with Staff & Management on Duty and I assure you this... More 

Columbia, South Carolina, United States
Level Contributor
102 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 28 July 2016

we went to the irmo plex off of Peak exit. Was disappointed we had been given 2 passes to come back and jump but they said ice skate on front and no manager signed them, so I paid $15 for my nephew to jump 45 minutes, I was told to bring sox. But we had to buy their sox. I... More 

Helpful?
Thank Les H
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Les, We do apologize for your experience at Plex HiWire. We really do strive to have excellent customer service. We actually do have a ramp that meets ADA guidelines for you to view your guests actually on the trampoline floor. Sorry you were not informed that you could view from actually inside the park. We will make sure staff... More 

Charleston, South Carolina
Level Contributor
38 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 June 2016 via mobile

PLEX was good for the kids. We went Memorial Day so prices were cut in half. I don't think we would pay full price. Kids roller skated for an hour on what looked like a hockey rink ($5 per kid for all day). They then did the trampolines for a full hour and had a blast ($10 per kid per... More 

Helpful?
Thank Scott L
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Scott! Thank you so much for taking the time to write a review! We really appreciate your comments and it sounds like your and your crew had a BLAST! Hope to see you Jumping and Skating again soon at Plex HiWire! Thanks again, Lori More 

Columbia, South Carolina
Level Contributor
321 reviews
89 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 11 April 2016

If you want to bounce on a trampoline this is your place. Other things to do as well. Good to energy zap kids on a rainy day.

Helpful?
Thank Rambler17
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Rambler, Thank you so much for taking the time to write a review for Plex HiWire! We really appreciate your comments! So excited you and your crew had a BLAST on a Rainy Day! In addition to HiWire Trampoline Park, we also have Roller Skating, Jumpin Jacks Inflatables Park, Arcade, and Field Play. Hope you come play with us... More 

San Antonio, Texas
Level Contributor
54 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 26 March 2016

For a team building exercise we got with the Plex Indoors Sports staff as they went ABOVE and BEYOND to ensure we had a great team-building event... at 6am in the morning! The staff was there ready for us as we took full advantage of the trampoline park and the amenities. Bring some extra change as the venue uses "special... More 

Helpful?
Thank WRBrown87
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi WRBrown87, Thank you for taking the time to write a review! We really appreciate your comments! It's also great to hear feedback about our staff and that they went above and beyond to make sure your team had a great time! We will be sure to give them extra kudos for making your trip to Plex HiWire a blast!... More 

Blythewood, South Carolina
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 March 2016

Great place to take kids on a rainy day or when it is too hot for outdoor activity. Good thing they added the trampoline park, great activity.

Helpful?
Thank svl51
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Thank you so much for taking the time to write a review on Plex HiWire! We appreciate you comments and so excited you and your kids had fun jumping at HiWire! Look forward to you jumping with us again soon! Thanks! More 

Blythewood, South Carolina
Level Contributor
71 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 February 2016

Oh my God what fun this place is. you would not think it but it is exhausting playing like this. Great location for a birthday party and other events. Bring a crowd of friends and it makes it more fun.

Helpful?
Thank Pieter V
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Peter! We are so happy you had a BLAST at Plex HiWire! Thanks you for taking the time to write a review! We really appreciate you comments! Hope to see you and your family back at Plex HiWire very soon! Thanks again! Lori More 

Columbia, SC
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 February 2016

This is definitely the place to take an active 8-year-old to burn off the energy! The entry fees are reasonable and fairly uncomplicated. You do sign a waiver, which is pretty much standard for a place like this. The Hi-Wire foam pit is excellent, even has ropes and hanging net bags full of foam blocks to swing on. The Jumping... More 

Helpful?
Thank MatthewsDaddy
Lori H, Public Relations Manager at Plex HiWire Family Fun & Sports Center, responded to this review

Hi Matthews Daddy, Thank you for taking the time to write a review! We really appreciate your comments and suggestions! And we are happy you and your family had a Great time at Plex HiWIre! Hope to see you jumping and playing at Plex again soon! Thanks again! Lori More 

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