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Wilderness at the Smokies

1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
+1 877-325-9453
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Review Highlights
Mid week get away

Stayed a night during the week for a quick get away. Crowds weren't too bad and was able to check... read more

Reviewed yesterday
jdbanning
via mobile
Fantastic Family Fun

Clean and quiet rooms, great staff, fun waterpark. Easy to get to all the fun surrounding in the... read more

Reviewed 6 days ago
cmdillon1963
,
Lawrenceburg, Kentucky
Read all 428 reviews
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Overview
  • Excellent49%
  • Very good25%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“wave pool” (46 reviews)
“water park” (186 reviews)
LOCATION
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
CONTACT
Website
+1 877-325-9453
Write a Review
Reviews (428)
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1 - 10 of 428 reviews

Reviewed yesterday

Stayed a night during the week for a quick get away. Crowds weren't too bad and was able to check in and swim before the room was ready. They sent text when room was ready which made it nice. Room was very nice and modern,...More

Thank jdbanning
Reviewed 6 days ago

Clean and quiet rooms, great staff, fun waterpark. Easy to get to all the fun surrounding in the area. We had a queen murphy room.More

Thank cmdillon1963
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 days ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 1 week ago via mobile

We've been to Wilderness several times over the years but not in the recent past. Took my oldest teen and one of her friends for 2 days, 1 night. I have to admit that it still rather baffles me that I'm paying for a hotel...More

Thank Melissa M
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 3 days ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 1 week ago

We were lucky enough to stay the very first weekend it opened. We stayed with staff and families and had the best time. It was before a lot of people knew it was open to the public. Great Christmas that year. It was when It...More

Thank 1990stephanie
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 1 week ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 2 weeks ago

We have been to this water park a few times over the past few years now, will be back soon again. We have 3 kids under the age of 10, plenty of things to do, or just float in the lazy river. First weekend of...More

Thank Jessica H
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 1 week ago

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 5 May 2017

Had a great time,love the wave pool & the hot-tub,spent the whole day,highly recommend if you love the water like I doMore

Thank Marcia B
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 10 May 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 May 2017

So much to see in the mountains yet to glad to get back to the Wilderness where there are many venues for fun for each of the children and for their parents. It is a gift to be able to just relax. And they get...More

Thank Kathy S
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 10 May 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 27 April 2017 via mobile

I took my grandchildren to Smokies of the Wilderness for several days during spring break. This is our second visit. Needless to say, we wouldn't have returned had we not had a good time on our first visit. However, this time we did have a...More

3  Thank Cumberlandgal
Reviewed 26 April 2017

Me and 2 teenage girls stayed here for a Cheer Comp at the attached Convention Center. Overall the stay was enjoyable. Didn't know until almost time to go that the River Lodge and Stone Hill Lodge were so far apart, needing the shuttle service to...More

Thank April W
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 10 May 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 25 April 2017 via mobile

This place was gorgeous! It reminds me of the great wolf lodges in our area. We actually stayed on the timeshare side, so our room was more of a condo which was absolutely beautiful. The waterpark was so nice inside and outside. The kids had...More

Thank cmarie35
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

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.40 km away
Questions & AnswersAsk a question
SGibbs58
Are there any first floor accommodations and would this be wheelchair friendly for a 4 year old?
23 March 2017|
Answer
Response from WATS1424 | Property representative |
Good Morning - The Wilderness has several options for a family that needs special accommodations. In River Lodge we have several ADA approved rooms that have roll in showers and more floor space. On the first floor we only... More
0
Votes
vincent
Are their additional charges for a room accomodates 4 people, but max of 7 or 8?
3 November 2016|
Answer Show all 2 answers
Response from WATS1424 | Property representative |
Great Question! All of our room pricing is based on 4 people. When you go above the 4th person you will then incur a minimal charge per person for waterpark access.
1
Vote
vincent
Which accomodation would be better for family of 8 to stay with access to indoor water park & activities especially the frog hopper ride. I'm confused about the 3 sites to stay. thanks
3 November 2016|
Answer
Response from WATS1424 | Property representative |
I would recommend out one bedroom deluxe - it gives you two rooms with sleeping arrangements. It also gives you a full kitchen. This unit is located at our River Lodge property that both the arcade and indoor waterpark are... More
0
Votes