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Serenity Spa by Westgate

3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
+1 435-655-2266
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Review Highlights
Great massage and customer service

Had a great massage and an amazing facial. Ann was exceptional and personable, a memorable... read more

Reviewed 13 January 2017
trozenwald
,
Montreal, Canada
Wonderful All-around Experience

Received a wonderful massage from Makenzie, she was extremely sweet and respectful and did a... read more

Reviewed 12 January 2017
Robert H
Read all 253 reviews
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Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet, complete with 14 treatment rooms, a tranquil spa with waterfall and magnificent amenities, your vacation becomes complete once you immerse yourself in this calming setting. Serenity Spa has captured the prestigious Best of State Award in 2013, 2014 and 2015 for "Best Destination Spa." At Serenity Spa, our treatments have been designed to instill deep, soulful relaxation and each service is completely customized to each guest. Whether you are an athlete looking for recovery, a couple on a special getaway or just simply want to treat yourself, we can create the experience for you.
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
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LOCATION
3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
CONTACT
Website
+1 435-655-2266
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Reviews (253)
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11 - 20 of 252 reviews

Reviewed 13 January 2017

Had a great massage and an amazing facial. Ann was exceptional and personable, a memorable experience. Thank you!More

1  Thank trozenwald
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for your review. We are thrilled to hear that you enjoyed a wonderful spa experience with us and that you found the service provided by Ann to be exceptional and memorable. We will be sure to forward your comments to our management team...More

Reviewed 12 January 2017

Received a wonderful massage from Makenzie, she was extremely sweet and respectful and did a wonderful job. The rest of the spa was wonderful and clean, and the waterfall pool was a wonderful addition! It made for a great getaway during my trip!More

Thank Robert H
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for taking the time to write a review regarding your visit to our spa. It's great to hear you had such a wonderful time and felt the relaxation that you were truly looking for and our outstanding service as well. We look forward...More

Reviewed 11 January 2017

I had a muscle melt massage from April at the Westgate Park City Serenity Spa. She was great. I would definitely go to her again.More

Thank lpengra2017
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

We are thrilled to hear that you enjoyed a wonderful spa experience with us and that you found the service provided by April to be exceptional and memorable. We will be sure to forward your comments to our management team to reward her for a...More

Reviewed 11 January 2017 via mobile

Great place to be pampered , throughly relaxing massage after a hard days skiing, which also gave access to relaxing rooms and spa pool, steam room, my daughter also enjoyed her facialMore

Thank danska67
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

We appreciate your feedback. It thrills us to hear that you had a wonderful and relaxing time visiting our spa. We certainly take pride in providing our guests with an exceptional experience and we are happy to have exceeded your expectations. We hope to see...More

Reviewed 9 January 2017

after an intense day on the slopes i booked a massage with Janae. it was an amazing deep tissue session- my back felt great and ready for the next days downhill activities... then the hot tub and sauna completed the great experience.More

Thank Maurice S
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for visiting Serenity Spa. We are pleased to find that you enjoyed your time at our spa and that you experienced the relaxation that you were looking for from Janae. Your comments will certainly be shared with our staff. We hope you are...More

Reviewed 4 January 2017

Lisa was my masseuse; very skilled and capable--great experience! A guest can use the sauna/steam/tub for the day, as well as a pool. Very relaxing environment.

Thank Marion L
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our relaxing environment as well as the massage provided by our staff. We look forward to seeing you again soon! Lissy

Reviewed 31 December 2016 via mobile

I have been going to Westgate and using their spa since 2007 and loved it as well as boosted it until last year. We spend xmas to New Years there every year and last year after getting off the skis to enjoy the spa we...More

Thank Scott C
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

We appreciate your comments as it allows us an opportunity to reevaluate our current offerings and services. We regret to hear that you experienced an inconvenience with the locker and a delay upon arrival. We look forward to having you back to allow us opportunity...More

Reviewed 27 December 2016

We visited the spa as a reward for attending a time share presentation but I wished we had done it earlier in our trip so we had time to go back again. I had a hot stone massage with Aubrey which was so relaxing on...More

Thank Debbie T
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

Thank you for your review. We are happy to hear that you enjoyed a relaxing experience at our Serenity Spa. We look forward to seeing you again soon! Lissy

Reviewed 24 December 2016

Am an owner at Westgate Resort and have been to spa many times and never disappointed... Had a facial with Tracy and a pedicure with Ann and both would get a 5 star rating... will request both of these people when i return... thank you...More

Thank kjstuck
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

We appreciate you sharing your experience. We are thrilled that you always enjoy your visit at our spa. We aim to please all of our guests. The next time you’re in town; we would love to exceed your expectations once again.

Reviewed 23 December 2016 via mobile

I had a deep tissue with Emily and my husband had the Swedish muscle melt with Kaylin. Both services were fantastic and relieved the tightness from skiing. The spa itself has a good amount of amenities and a wonderful spa with waterfall. I highly recommend...More

1  Thank ckamlet
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

Thank you so much for your feedback. It is exciting to hear that you enjoyed a relaxing visit right after skiing. We love to pamper all of our guests and we feel honored that you would recommend us. Please come back and visit us again...More

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Questions & Answers
Rosemary C
6 February 2015|
AnswerShow all 6 answers
Response from Leigh O | Reviewed this property |
Yes, we are indeed still in business. Feel free to contact us at 435.655.2266 to schedule your treatment. We look forward to hearing from you soon!
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