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Review Highlights
mix feelings

Most of the time the are late when called. It's mix feeling because some times they come on time... read more

Reviewed 29 August 2018
Rav K
Convenient

We used them , to get from our work Christmas dinner to a pub, it was a fair wait, even though the... read more

Reviewed 22 January 2018
Russ P
,
Greater London, United Kingdom
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Traveller Overview
  • Excellent36%
  • Very good15%
  • Average6%
  • Poor0%
  • Terrible43%
29 Aug 2018
“mix feelings”
22 Jan 2018
“Convenient”
About
Suggested duration: < 1 hour
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Contact
Romford RM1 1DA, England
Website
+44 1708 736736
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Reviews (33)
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LanguageEnglish
12
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14
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1 - 10 of 33 reviews
Reviewed 1 week ago via mobile

DO NOT USE. We booked a cab to pick us up from Stansted and the driver turned up on the wrong day. They told us we were at fault despite the email booking stating the date and time. The caller was rude and aggressive and...More

Thank Anon072014
Reviewed 2 weeks ago via mobile

DISGUSTING SERVICE from Romford taxis; 01708707070. DO NOT USE!! Turned up late to pick up for funeral and lied where they was even after 3 phone calls telling us they was 2 minutes away!! The hearse was there before us, absolutely disgusted

Thank zoeconlan2009
Reviewed 3 weeks ago

Used a few times in the past, always been happy and kept using them. There was one time when there was a problem with a driver. I informed the Controller and spoke to guy called, Kevin. He was a diamond and was genuinely concerned about...More

Thank perrygeebee
Reviewed 29 August 2018

Most of the time the are late when called. It's mix feeling because some times they come on time but most of the time are late and if they say 10 minutes that means it will take around 25 minutes on average.

Thank Rav K
Reviewed 5 July 2018 via mobile

I found the online booking system easy to use and when I had a query my emails were dealt with promptly and with courtesy. We used the firm in May for a return to Gatwick and have just booked with them again for an AirTran...More

1  Thank Keeley M
Reviewed 11 June 2018

We have used Star Mini Cabs before for airport transfers and have been very happy with them so we thought we would use them again. All I can say is that they were great again. From our departure driver who was fantastic, his car was...More

2  Thank Dave G
Reviewed 5 June 2018

Sadly i have nothing positive to say about this company and it takes a lot for me to complain about anyone. We have just had to pay a black cab £55 to bring us home from City Airport because the cab we had already arranged...More

2  Thank SharonMorley
Reviewed 8 April 2018

I always get good service from this cab company although sometimes have a bit of a wait if they are very busy, so it's best to book ahead in the rush hour.

1  Thank Ray B
Reviewed 22 January 2018

We used them , to get from our work Christmas dinner to a pub, it was a fair wait, even though the cab office was close to the pick up point.

1  Thank Russ P
Reviewed 3 January 2018

Booked two taxis through their app - taxi drivers for both wanted to charge double the agreed fare On the app despite the bookings being confirmed at the fixed agreed price Bunch of conmen - avoid at all costs - Both drivers so rude and...More

1  Thank Irish D
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