We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 6692 Richmond Rd, I-64 exit 234 near the intersection of Route 199 and Mooretown Road, Williamsburg, VA 23188-7205 (Formerly Williamsburg Pottery Factory)
Phone Number:
+1 757-564-3326
Website
Today
10:00 - 18:00
Closed now
See all hours
Hours:
Sun 10:00 - 18:00
Mon - Sat 09:00 - 20:00
Description:

The NEW Williamsburg Pottery is a set of 3 beautiful,...

The NEW Williamsburg Pottery is a set of 3 beautiful, European-boutique-style Marketplaces: Gourmet Kitchen, Home Essentials, and Outdoor Living. We offer thousands of items both International and USA-made. We support local growers and small business with our Virginia's Finest, Award-Winning Custom Frame Shop, and handmade reproduction Salt Glaze Pottery. We are also home to a huge award-winning wine shop, hand-arranged custom silk flowers, and much more! We offer a huge variety of fine items at great values. From our "Best New Business in Williamsburg" Au Bon Pain restaurant, to summer Entertainment in the Courtyard, plus lots of new events and departments coming soon in 2013, The Pottery has so much new to discover!

read more

TripAdvisor Reviewer Highlights

Read all 476 reviews
Visitor rating
  • 45
    Excellent
  • 60
    Very good
  • 79
    Average
  • 117
    Poor
  • 175
    Terrible
Nice, but not the same Pottery your friends and family may have shopped

This "new" pottery is really a replacement for what was a historically great place to shop and find a world of items including the hand made pottery items that were crafted on... read more

Reviewed 4 weeks ago
donpipes
,
Yorktown, Virginia
Add Photo Write a Review

476 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 476: English reviews
Mt Airy NC
Level Contributor
464 reviews
177 attraction reviews
common_n_attraction_reviews_1bd8 163 helpful votes
Reviewed 1 week ago

In the distance past, this place was full of reasonable priced items. This fake front doesn't hide that the same items are priced lower at Big Lots. It is no longer an attraction.

Helpful?
1 Thank Gina S
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

I am deeply sorry that we did not meet your expectations. We may use some of the same suppliers as some big retail chains. We however are just a small business locally owned and operated. While there are some things we can't compete with large retail chains on price, we pride ourselves on better customer service than all of those... More 

Huntington
Level Contributor
119 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

Been there 3 times. Has a nice pottery section, garden section, house and kitchen wares, wine section and grocery section with many oriental foods.

Helpful?
Thank Tom C
WPMarketing, Marketing at Williamsburg Pottery, responded to this review

Thank you so much for your feedback! We're thrilled you enjoyed your visit and hope you'll spread the word on how much we have to offer. Thanks again! More 

Yorktown, Virginia
Level Contributor
82 reviews
43 attraction reviews
Reviewed 4 weeks ago

This "new" pottery is really a replacement for what was a historically great place to shop and find a world of items including the hand made pottery items that were crafted on site. Those outlet stores that were co-located are now in skirt mall down the road. Current owners/managers offer seasonal incenticves for shoppers. Well worth the travel down Ri... More 

Helpful?
Thank donpipes
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

While we get the frustration of the major changes made to our store, we hope that you can give us a chance. We still sell handcrafted items, we still have some fabulous deals and we strive to have better customer service than the big chain stores! More 

Fairfax, Virginia
Level Contributor
36 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I had not been here for over 10 years. I must say the place has really been cleaned up and better organized. It is much brighter and easier to get around. But the quality of the merchandise has not improved. Very low quality at not-very-low prices. There are no bargains here.

Helpful?
1 Thank bertsky1987
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

Thank you for your review, however we do have bargains! Come in this weekend and let us show you some of the bargains we currently have! More 

Maine
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 19 April 2017

When visiting friends in Hayes for the first time, they brought us to the old Pottery Factory. I was amazed at all the stuff and how inexpensive things were compared to other stores. It was like a treasure hunt. But I guess as with all life, things change with the times. The new stores are nice, but there is much... More 

Helpful?
5 Thank tautonbay
WPMarketing, Owner at Williamsburg Pottery, responded to this review

It seems like a lot of people liked the experience of a flee market feel to shopping at the Pottery from the old days. What kind of items do you miss from the old days? More 

Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 15 April 2017 via mobile

This place is nice it has lots of gadgets and food items some stuff is over priced but its nothing like it use to be. the sign tell u ther is food and deali and ice cream and there is nothing there. it reminds me of a flee market

Helpful?
1 Thank Tracy L
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

I am sorry we didn't meet your expectations. Out Deli where we serve ice cream is open only during our busy summer and winter seasons. I hope you come back and visit us again! More 

Leland, North Carolina
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 April 2017

I'm puzzled with the bad reviews on this place. Maybe I'm to easily satisfied. I found the visit to the Pottery very enjoyable as I don't like shopping with big crowds of people clamoring over one another for bargains, having to look all over creation for a parking spot and then finding a lot of touristy "junk" in the stores.... More 

Helpful?
Thank Dennis M
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

Thank you for your review! Personally I don't understand but I never got to experience the old pottery! We do carry many items from the old pottery and I think many people perceive our store to be entirely different just from looking at the outside. While it is true that the building is entirely different from the old pottery, we... More 

Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 11 April 2017 via mobile

Nice place to walk, sight see lovely pieces of pottery ( many different sizes, colors, shapes, styles), beautiful flowers. Easy to obtain exercise while walking

Helpful?
Thank Sharonda B
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

Our stores are a great place to walk and enjoy some exercise! We welcome anyone who wants to get in some exercise and just walk and browse the store! Come see us this Memorial Day weekend for some great deals! More 

South Carolina
Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 11 April 2017

Great place to spend an afternoon or early evening. Beautiful stores but they are a bit on the expensive side. Sometimes though you do find great deals. The best though are the outdoor bands. Great music. Place is very clean and worth the drive.

Helpful?
Thank Linda M
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

Thank you for the kind words! We like spending the afternoon with you too! Please come in and see us for Memorial Day weekend! We are going to have all sorts of great deals! More 

MountnBiker
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 7 April 2017

I've hesitated reviewing the Pottery because I hoped against hope that someone would come to their senses and do something about this tacky monstrosity and try to recreate the feel of the original Pottery. But, after waiting many years I see that it's not to be. The new owner seems to have it fixed in her head that this is... More 

Helpful?
3 Thank MountnBiker
WPMarketing, General Manager at Williamsburg Pottery, responded to this review

MountnBiker, we thank you for your ill advised review. While you seem to take the changes to The Williamsburg Pottery as a personal attack on yourself, I assure you that our owner gave no thought to how these changes would personally affect you when she decided to scrap the nearly condemned buildings of the old pottery and start anew. While... More 

Travellers who viewed Williamsburg Pottery also viewed

 

Been to Williamsburg Pottery? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Williamsburg Pottery and other visitors
4 questions
Ask a question
over a year ago
Andrews, South Carolina
over a year ago

See all questions (4)

Questions? Get answers from Williamsburg Pottery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?