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Charleston Town Center Mall

Certificate of Excellence
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Address: Charleston, WV
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Description:

Large downtown shopping mall.

TripAdvisor Reviewer Highlights

Read all 108 reviews
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  • 41
    Excellent
  • 36
    Very good
  • 18
    Average
  • 8
    Poor
  • 3
    Terrible
Overall Pleasant Trip

It had been a while since I've spent any time in the Charleston Town Center Mall. This recent experience was better than some of my past few visits. I don't generally care about... read more

4 of 5 bubblesReviewed 23 January 2017
SilvaChris1
,
West Virginia
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Charleston, West Virginia, United States
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Chic fi let is located in food court third floor. Also, Taco Bell, pizza, burrito's, steak and chicken. Places change in name and have forgotten some. Dairy Queen is on second floor near J. C. Penny. Also, Auntie Ann's. Starbuck's coffee though pricey. Elevator accessible and escalator. Stores closing Sear's, Macy's, Christian Bookstore. Shops remaining Aeropostel, Christopher Banks, and C.... More 

Helpful?
Thank Marva S
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 3 weeks ago

Plenty of shops but I am afraid to go alone. One of the parking garage entrances doesn't have a person in the booth so its scary stopping there and using the machine to pay to enter the garage without an attendant. To many thugs walking through the area and you're a sitting duck until the gate arm raises allowing you... More 

Helpful?
Thank Janie A
Palmyra, Indiana
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We were so lucky to have found a mall so close to everything we needed to do over the weekend. Although we were committed to activities in the Civic Center(right across the street)it was so handy when it was time to eat. There are plenty of places to grab a snack, coffee or a meal. The mall was very clean,... More 

Helpful?
Thank Granof06
Charleston, West Virginia
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago

There is a nice selection of shops but honestly even as a local I try to avoid the mall if at all possible especially after dark. There are way too many thugs and junkies hanging out there wanting money for drugs, homeless people, etc. I dread going there to shop so mostly shop online now. There are better places to... More 

Helpful?
1 Thank charmedmonica
Charleston, West Virginia
Level Contributor
54 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 14 February 2017

Charleston Town Center has a great selection of shops and eateries, the interior is beautiful and clean. The only thing that keeps this place from being great is the thug element that is allowed to run rampant. Druggies begging for money, thug kids running and fighting and harassing customers. No longer a pleasant place to shop.

Helpful?
1 Thank MyLittleBlackDog
West Virginia
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 23 January 2017

It had been a while since I've spent any time in the Charleston Town Center Mall. This recent experience was better than some of my past few visits. I don't generally care about the shops or the food when I'm dealing with the mall (just want to get in and get out), which seems appropriate when reviewing a place that... More 

Helpful?
1 Thank SilvaChris1
Charleston, West Virginia
Level Contributor
51 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 4 January 2017

Don't really feel like this mall has much to offer anymore. Two anchor stores JC Penney and Macy's. Most of the stores are clothing stores for teenagers.

Helpful?
Thank cherylvacation
washington wv
Level Contributor
82 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 22 December 2016 via mobile

The Chaleston Town Center Mall has lots of name brand department stores and anything you want you can find. The food court is really nice. The parking garage makes it extremely nice during inclement weather. This is a nice mall.

Helpful?
Thank jay s
Arlington Heights, Illinois
Level Contributor
124 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 14 December 2016

Like most malls, this one is just holding on. Three Anchor stores, Macy's, JC Penney and Sears and lots of vacant space. VERY limited selection of stores for men. Apparently this is the place to go for athletic shoes though as there are 4 different stores for that (and maybe more). I was able to get a cheap pair to... More 

Helpful?
Thank Robert Z
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 November 2016 via mobile

I take my young niece to see Santa here every year at Thanksgiving. Such a wonderful mall with a great atmosphere. Clean, family friendly, lots of shops and places to eat. Garage parking is a plus.

Helpful?
1 Thank Sonya K

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charleston Town Center Mall and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?