We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1721 W Canal St, Milwaukee, WI 53233-2662
Phone Number:
+1 800-729-7244
Website
Description:

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers...

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers high-stakes bingo, nearly one hundred table games, nearly 3,000 slot machines, a 20-table Poker Room, a 500-seat theater, an Off-Track Betting Room and a 381-room hotel.

Dining options include The Buffet, Fire Pit Sports Bar & Grill, Dream Dance Steak, Locavore, Menomonee Valley Food Court, RuYi and Wild Earth Cucina Italiana. Plus, there is a snack bar in the Bingo Hall. If you're looking for a location to host an event, the Casino offers more than 18,000 square feet of banquet space.

read more

TripAdvisor Reviewer Highlights

Read all 226 reviews
Visitor rating
  • 55
    Excellent
  • 62
    Very good
  • 51
    Average
  • 24
    Poor
  • 31
    Terrible
fun for a weekend

Happened on this a few months ago and decided to come back for a weekend away. Although it is a mostly smoking facility there is a non-smoking area. I enjoyed my time. Food at the... read more

4 of 5 bubblesReviewed 5 days ago
juliewO2749WC
,
Northfield
Add Photo Write a Review

226 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 223: English reviews
Franklin, Wisconsin
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

I recently submitted a bad review about the crab legs at the buffet. My wife and I gave it another try. The manager assured us that the crab legs are going to be fantastic , and he was correct.I have to admit I was surprised that the restaurant corrected the problem so fast. Now if I could get the casino... More 

Helpful?
Thank Donald R
Northfield
Level Contributor
8 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 5 days ago NEW

Happened on this a few months ago and decided to come back for a weekend away. Although it is a mostly smoking facility there is a non-smoking area. I enjoyed my time. Food at the buffet was good. All of the workers are friendly. Parking in the garage is free and there is a covered walkway into the casino. Nice... More 

Helpful?
Thank juliewO2749WC
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago via mobile

If you like the smell of an ash tray this is the casino to visit horrible smell burns your eyes and your clothes will smell terrible!! They need a better ventilation system! Tight machines hard to win decent money.

Helpful?
1 Thank Michelle H
Milwaukee, Wisconsin
Level Contributor
8 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

Great Casino with a great buffet and restaurants. The hotel and entertainment are very nice. We love the slots and Bingo and if you leave when you win, you will walk out ahead.

Helpful?
Thank Ken M
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We’re so glad you had a great time! Hope to see you again soon! More 

West Chicago, Illinois
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Absolutely first rate place. Everything is remodeled. Rooms are modern, very clean, comfortable, totally re-modeled and very nice. General areas of the hotel are spacious and comfortable. Front desk staff was great. Everyone was very friendly. Plenty of great places to eat for every budget. Casino is nice but they should make it non-smoking, which would be better for everyone.... More 

Helpful?
1 Thank FrequentFlier5
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We strive to keep our entire property clean at all times, from restaurants to restrooms and everything in between. We also work hard to provide warm and welcoming customer service. We're thrilled that we hit the mark and we able to provide a pleasant experience at Potawatomi Hotel & Casino. In areas where smoking is allowed, we’re currently making upgrades... More 

Maarssen, The Netherlands
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Had a blast at the casino, parking is easy, nice staff! Too bad we lost money ofcourse but i had a great time anyway. Greetings from the Netherlands

Helpful?
Thank Peachy2891
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

That's a long trip from the Netherlands to Milwaukee, Wisconsin! We're so glad we could help make your trip a little more fun! Thanks for visiting. More 

Milwaukee, Wisconsin
Level Contributor
224 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Close to home so I keep going back on occasion to make my donations. They have a decent variety of slots and plenty of tables. The parking is adequate and they have several dining choices in various price ranges

Helpful?
Thank ck2694
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for taking the time to review Potawatomi Hotel & Casino. We're so glad you enjoy the variety of games and dining options! We look forward to seeing you in the future. More 

Madison, Wisconsin
Level Contributor
138 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The casino is your average one, nothing to stand out, just they basically got rid of all older machines and almost everything has been replaced with video machines. Very boring. And the dictation of the minimum amount one has to gamble is rather annoying. In addition, very tight machines. It wasn't fun and I won't go here again.

Helpful?
1 Thank swiffy_new
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Native American gaming is one of the country’s most highly regulated industries. Potawatomi Hotel & Casino and other tribal gaming facilities are overseen by regulatory agencies on a number of different levels. Because of these multiple regulatory checks, patrons of Wisconsin tribal gaming operations can be assured that electronic games of chance are operating with integrity and offer a fair... More 

Sandwich, Illinois
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 January 2017

I stayed overnight on a business trip in Green Bay then to Milwaukee. Figured stay in Milwaukee for the night, do some gambling and continue my business in Milwaukee the next day. Glad that I did, if was alot of fun. The local gamblers were super friendly and gave me some gambling tips. I will definitely stop on my next... More 

Helpful?
Thank lakefront2016
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We're glad you decided to stay in Milwaukee too! We look forward to seeing you during your next visit. More 

chicago suburb
Level Contributor
51 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 4 January 2017

You can read my previous review, which talks about how horrible the slots pay here. This recent visit was no exception. I lost about $600 in the first part of the evening, and then another $200 more the last part of the night. So, if I lost $800 playing slots, I can only imagine how much money I actually cycled... More 

Helpful?
4 Thank jjacks70
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for your feedback. We are so sorry your experience was less than perfect. We’ve passed along your comments to the team so they can make improvements accordingly. We also encourage you to reach out to our Guest Relations team about this issue: 800-729-7244 Native American gaming is one of the country’s most highly regulated industries. Potawatomi Hotel &... More 

Travellers who viewed Potawatomi Hotel & Casino also viewed

 

Been to Potawatomi Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Potawatomi Hotel & Casino and other visitors
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Potawatomi Hotel & Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?