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Jackson Hole Adventure Rentals

1060 S Hwy 89, Jackson, WY 83001-8511
+1 877-773-5678
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Review Highlights
Great way to spend a day

My friend and I rented a side-by-side for a full day, which we drove from the Jackson office to... read more

Reviewed 3 weeks ago
B-FCory
,
Virginia Beach, Virginia, United States
Complete Indifference to Customer Safety

My daughter and I took the ATV tour. My daughter was following the guide and traveling at the same... read more

Reviewed 16 September 2017
John L
,
New Jersey
Read all 117 reviews
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Overview
  • Excellent77%
  • Very good11%
  • Average1%
  • Poor0%
  • Terrible11%
Travellers talk about
“shadow mountain” (10 reviews)
“detailed map” (3 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 6:00 PM
LOCATION
1060 S Hwy 89, Jackson, WY 83001-8511
CONTACT
Website
+1 877-773-5678

Similar Things to Do in Jackson

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Reviews (117)
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1 - 10 of 117 reviews

Reviewed 3 weeks ago

My friend and I rented a side-by-side for a full day, which we drove from the Jackson office to Gros Ventre. Because it is such a long ride through the wildlife refuge to get to the trails, I would not recommend a half-day rental from...More

Thank B-FCory
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 1 week ago

Hi B-FCory, Thank you for your review and feedback on our company. We are glad to hear we made your adventure a breeze! We work very hard on allowing our guests to head out confident and stress-free on their adventure. The full day rental to...More

Reviewed 16 September 2017

My daughter and I took the ATV tour. My daughter was following the guide and traveling at the same speed as the guide in order to keep up. After completing 75% of the ride, my daughter lost control of the ATV and went off the...More

Thank John L
jhadventurerentals, Owner at Jackson Hole Adventure Rentals, responded to this reviewResponded 4 weeks ago

We were saddened to see that you feel we don’t have sympathy for your situation. We have owned this business for 10 years and safety is our number one concern. We purchase new equipment every year to keep our vehicles and customers safe, we send...More

Reviewed 13 September 2017 via mobile

How do you know that ownership is greedy? Lack of proper employment coverage! I have been in the risk business for 25 years and this is the worst I have ever seen. When you go out and the van towing the ATV's is not safe...More

Thank pbh8151
jhadventurerentals, Manager at Jackson Hole Adventure Rentals, responded to this reviewResponded 5 weeks ago

I'm sorry to hear that you felt there were issues with safety on our guided ATV tour. We have been in business for 10 years and safety is our number one priority. We purchase new equipment annually to keep our customers safe, we send our...More

Reviewed 15 August 2017

Like others, I will not return to JHA. I was promised "unparalleled access to the back county" ( per their website). The gentleman booking me assured me there were "tons of mountain trails and elevation gain." The first 20 miles of asphalt were disappointing, but...More

1  Thank whiskyKayak
jhadventurerentals, Owner at Jackson Hole Adventure Rentals, responded to this reviewResponded 17 August 2017

Hello WhiskyKayak, We are sorry we did not meet your expectations. We send out over 40 machines per day all summer long and rarely get this complaint. As you can see we have over 100 excellent reviews on this website. I am disappointed that you...More

Reviewed 24 July 2017 via mobile

Let's see- we paid over 700$, had to drive 1 hour to the unloading site, ride some trails, load the vehicles back up, drive 1 hour back to the rental office AND fill up 1 gallon in each tank of the ATVs and top off...More

Thank April N
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 26 July 2017

Hello April, clearly we did not meet your expectations. Our main goal when taking your reservation is providing all of our options so you can choose what suits you best. We have multiple options available for people who do not want to tow our equipment....More

Reviewed 20 July 2017

My family and I carved out our Sunday in Jackson Hole to take an ATV Tour through Jackson Hole Adventure Rentals. We selected the Caribou tour, since my wife and I were the only ones in our family (kids ages 20 and 13) who had...More

Thank Brian R
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 26 July 2017

Hello Brian and thanks for your feedback. I'm sorry your experience did not earn us 5 stars. We have many different options for our customers to make their day as enjoyable as possible and it sounds like you were more suited for our Shadow Mountain...More

Reviewed 11 July 2017

Instead of pulling a rented travel trailer from Minnesota out to Yellowstone, we chose to rent one in Jackson, WY. The people were very polite and informative. Trailer was clean and ready when we got there. We chose to bring our own sheets and blankets,...More

Thank Susan P
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 26 July 2017

Hello Susan, thank you for your review. We are sorry we did not reach all of your expectations. Although we provide a 20-30 minute orientation prior to your departure on the trailer I understand your concerns. We appreciate your comments, as this helps us in...More

Reviewed 10 June 2017 via mobile

We rented ATVs from them. Everything from the start was simple and friendly. Their website is very thorough and transparent. I called and spoke with someone and he guided me to options. We did a half day rental of an ATV and a UTV from...More

Thank Susie K
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 26 July 2017

Susie, Thank you for your detailed review. Since we have been in business for ten years, we have tried to make the process as streamline as possible for customers so they can spend less time worrying band enjoy the adventure more! We really appreciate you...More

Reviewed 6 June 2017

Renting a side by side from Jackson Hole Adventure Rentals was the best thing I did while in Jackson. The staff was so great both in advance of my trip and while outfitting me the day of the rental. The side by side seemed brand...More

1  Thank Richard C
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 26 July 2017

Richard, Thank you for taking the time to give us a positive review. We do work hard at making everyone's adventure awesome and hope that this encourages more folks to visit us in the future. We hope to see you and your family again. Thank...More

Reviewed 19 April 2017

We rented Polaris 600s with the long tracks, we had awesome weather and lots of fun. The trails adjacent to the business were some of the best I've ridden. After a crappy winter in the east, it was nice to be able to ride.More

Thank tsimpson1
jhadventurerentals, Front Desk Agent at Jackson Hole Adventure Rentals, responded to this reviewResponded 1 June 2017

Thank you for your review. We are glad to hear of the great experience you had and that you got to enjoy some ride time out here this season. We hope to have you back for a future visit in hoped you can explore even...More

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Ask a question
Questions & Answers
Robdorney
13 June 2016|
Answer
Response from jhadventurerentals | Property representative |
We would love to get you set up with our equipment! Since we have so many different options I would suggest giving us a call and we can go over the different locations and trails. We are in the office every day from 9:00 to... More
0
Votes
Beth C
2 June 2016|
Answer
Response from Todd T |
Yes trails are very well marked and there is a saddle bag or compartment you can bring beverages and lunch
0
Votes