We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Hilo, Island of Hawaii, HI 96720
Phone Number:
+1 808-333-0643
Website
Description:

Private Full-Service Custom SUV tours of Hawaii Island. Competitively...

Private Full-Service Custom SUV tours of Hawaii Island. Competitively priced All-Inclusive Charter rates. Combination Volcano and Waterfall/Rainforest Tours available. Hike a lava tube and swim with Green Sea Turtles! Snorkel the shallow coral reefs at a Black Sand Beach. Two Chevy Suburbans for larger groups. Special couple's packages available. An array of fresh local fruit, local snacks and full beverage service are provided. 2014 and 2015 Certificate of Excellence winner.

read more

TripAdvisor Reviewer Highlights

Read all 141 reviews
Visitor rating
  • 131
    Excellent
  • 9
    Very good
  • 0
    Average
  • 0
    Poor
  • 1
    Terrible
We Couldn't Have Asked for a Better Tour

Hands down I couldn't have asked for a better experience. Robert was willing to accommodate our request to see as much of the island as we had time for. We were able to see the... read more

Review collected in partnership with this attraction

Reviewed 3 days ago
laurapF6562AN

Similar Things to Do in Hilo

Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 141: English reviews
1 review
Reviewed 3 days ago NEW

Hands down I couldn't have asked for a better experience. Robert was willing to accommodate our request to see as much of the island as we had time for. We were able to see the lava fields, black sand beach, a swimming area with turtles and Rainbow Falls (all on our list of must see events). None of the cruise... More 

Review collected in partnership with this attraction

Helpful?
Thank laurapF6562AN
1 review
Reviewed 3 days ago NEW

I booked a tour for my son and I since we didn't really have time to research and make plans when I made the last minute decision to spend a day of our trip on the Big Island to see the volcanoes. It worked out perfectly. Robert picked us up from the airport when we landed and took us to... More 

Review collected in partnership with this attraction

Helpful?
Thank nicolerT614RJ
Marble Falls, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Great private tour with Robert. Robert was attentive and customized our tour to fit our wishes. He was very knowledgeable and as a family of five, we highly recommend.

Review collected in partnership with this attraction

Helpful?
1 Thank Ren H
Monteagle, Tennessee
Level Contributor
49 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
Reviewed 20 March 2017

There were a few hiccups with Robert. First he could not pick us up at the pier as promised. Security would not let him through the gate because his permits were outdated. It was a big problem for my group since it was raining, and a bigger problem for me since I walk with a cane. We had to meet... More 

Helpful?
Thank Christee52
Kamaainacustomtours, Owner at Kamaaina Custom Tours, responded to this review

Aloha Rita, Thank you for the constructive criticism. I am always trying to improve my services. I have already responded in a personal email, but am not sure if you've received it. I was a half hour early to pick you up at the pier. Security had informed me that my harbor parking permit had expired, and needed to be... More 

Fort Worth, Texas
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 17 March 2017

Robert met us at the airport and asked what was most important for us to see. We headed to Kalapana, where he drove us as close as he could so we could hike to see where the lava is entering the ocean. Before we left, he offered cold water for the hike and sunscreen, as well as snacks like apple... More 

Helpful?
1 Thank loladal987
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 15 March 2017

Robert picked us up at the cruise ship pier ready to get us started on an exciting tour of Hilo. He was very knowledgeable and sincere about the many amazing sights we were about to see. He was very accommodating with beverages and snacks (loved the different varieties of Maui and Taro chips). Black sand beaches, Volcanoes National Park, Halema... More 

Helpful?
Thank spum2
Calgary, Alberta
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 March 2017

Robert was great and attentive to our every need. Despite not being from Hawaii, he was very knowledgeable about the island and provided lots of details on culture and history. I felt we saw more in the 8 hours with him than we would have seen in 3 days.....had we tried to do this on our own. We snorkelled, swam... More 

Review collected in partnership with this attraction

Helpful?
Thank Patty D
Glen Ellyn
Level Contributor
3 reviews
Reviewed 17 February 2017

This was an excellent way to see the Hilo area. Robert, our tour guide did an outstanding job showing us a lava tube we could walk in and the museum overlooking the crater volcano. Snacks and drinks were provided and included with the tour price. An overall great day.

Review collected in partnership with this attraction

Helpful?
Thank John L
Batavia, Illinois
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 16 February 2017

Via the internet I chose Robert of Kamaaina Custom Tours to take 4 of us on his Kilauea Volcano Tour. Even with drizzly, cloudy weather, this was an amazing tour and day in Hilo. Robert was thoroughly professional, friendly, and knowledgeable. He talked about island history, culture, economics, flora and fauna, volcanoes and more. I really enjoyed the nature and... More 

Review collected in partnership with this attraction

Helpful?
Thank Leslie B
Melbourne, Australia
Level Contributor
27 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 9 February 2017

Robert collected our family of four (two adult boys) from the Pride of America for a fantastic and flexible day. After discussing what we would like to see and do in the day, we started by driving to the lava flow area, where Robert dropped us much much closer than the usual parking area for the long but fabulous walk... More 

Helpful?
Thank Tanmez

Travellers who viewed Kamaaina Custom Tours also viewed

 

Been to Kamaaina Custom Tours? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kamaaina Custom Tours and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Kamaaina Custom Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?