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Pono Express

Lihue, Kauai, HI 96766
+1 808-651-4779
Website
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Book In Advance
from US$25
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Private Arrival Transfer: Kauai International Airport to Kauai Hotels
from US$38
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Private Departure Transfer: Kauai Hotels or Resorts to Kauai International...
from US$267
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Private Waimea Canyon Kauai Sightseeing Tour
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Offering prearranged airport ground transportation on Kauai. Prearranged Lihue Airport transportation to any destination on Kauai. Pay online or by phone. Only Guaranteed Prepaid reservation on Kauai. All transportation include a pickup from your hotel, resort, vacation home, or cruise ship terminal. Take the hassle of trying to find transportation when arriving, save time and book online.
  • Excellent64%
  • Very good9%
  • Average0%
  • Poor0%
  • Terrible27%
1 week ago
“Warning - DO NOT USE FOR AIRPORT TRANSFER”
23 Dec 2016
“No show taxi to airport”
Open Now
All hours
Hours Today: 05:00 - 23:59
LOCATION
Lihue, Kauai, HI 96766
CONTACT
Website
+1 808-651-4779
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Reviews (11)
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1 - 10 of 10 reviews

Reviewed 1 week ago via mobile

Beware this company is hopeless for transfer to airport We pre-booked and paid for this before leaving Australia. As requested we tried to ring to confirm pick up 24 hours before our plane left. Despite us ringing over a dozen times, There was NO ANSWER...More

Thank Kerri C
PonoTaxi, Owner at Pono Express, responded to this reviewResponded 1 week ago

Aloha Kerri C, I have looked through our reservations and PayPal - we don't see any reservations under your name. As for our call center - we are staffed. I believe this is a fraudulent review.

Reviewed 24 December 2016

DO NOT USE PONO EXPRESS WHILE ON KAUAI!! THEY ARE HIGHLY UNRELIABLE. On December 22, 2016 I had ordered a taxi from Pono to take me to Lihue airport to catch a flight to Honolulu for surgery the following day. I confirmed the taxi the...More

Thank MAHINASHEILA
PonoTaxi, Owner at Pono Express, responded to this reviewResponded 30 December 2016

Aloha, I truely apologize about this mix-up. I had spoken to the driver and he had stated that he had gone through the procedure of knocking on the doors of our customers, especially our medical clients as yourself. He had stated that he had knocked...More

Reviewed 26 April 2016

I preface this by saying I grew up on the island, and make it a point to go here for ono (tasty) local food at the Pono Express. Get there early as some items that may run out, if you are a local, you known...More

Thank HonestOpinion525
Reviewed 22 October 2015

We made reservation to pick us up from airport to hotel. Steve was waiting for us in nice minivan. Friendly, knowledgeable. We also had tour with company and it was incredible. Next our vacation in Kauai Call Pono again.

2  Thank rina7387
Reviewed 4 July 2015

all my kids wanted to do was a tour of movie locations. I booked the movie location tour with Pono Taxi online after arranging over the phone. When we got to Kauai they couldn't find our (already paid for in full) reservation. After arguing with...More

3  Thank Brandon B
Reviewed 19 February 2015

We needed transportation from the Kauai airport to the Princeville area where we were staying. I was a bit leary, since some reviews weren't too positive. Nolan picked us up at the Kauai airport on time—he was there waiting for us when we got our...More

2  Thank SantaBarbaraCaLizzie
Reviewed 25 August 2014

I remembered to book everything except our rental car. They wanted too much to rent a car at the airport. We got in Rhaya's cab and she was going to take us to our hotel. Since it was too far away we had her pull...More

2  Thank Shiela W
Reviewed 27 August 2013

We needed a taxi to Kalalau Trail from Lihue (Kauai) Airport. I called an hour in advance for a taxi at high noon. The dispatcher told me that there was no problem. 12:05 rolled around and the taxi arrived as promised. A clean cab and...More

2  Thank LipiBagum
Reviewed 24 September 2012

Best service on Kauai. Very happy with Andrew and his team of very efficient drivers. Did not hire a car while on the island for 2 weeks. Used pono Taxi service to get us to our accommodation from Airport to Hanalei Bay, then to Poipu...More

5  Thank Jackson000
Reviewed 24 August 2012

We were in Kauai off the NCL Pride of America and took a helicopter tour in the morning. There was not much offered as a tour in the afternoon so we contacted Pono for a private tour of the Northern shore. Our driver Nolan, met...More

6  Thank mattluebke
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Ask a question
Questions & Answers
weebsone
5 August 2016|
Answer
Response from PonoTaxi | Property representative |
Aloha - we charge $90 each way to Princeville. You can easily book us online for round trips as you are staying in Lihue it would be Lihue Airport to Princeville arrival and departure - just state in notes or call... More
0
Votes
Mary L
3 August 2015|
Answer
Response from PonoTaxi | Property representative |
Aloha A We are a transportation company, not any particular resort or hotel. All of our vehicles are a brand new 2015 fleet.
0
Votes