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Bay Area Bike Share - CLOSED

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Very Disappointing - scammed us out of $200!

Checked out two bikes using the daily rate of $9. Left at about 2pm and rode around the city... read more

Reviewed 1 June 2017
angelatangen
,
Fargo, North Dakota
via mobile
Don't ever use them they are a total rip off

I rented 2 bikes for I thought $9/each/day. They are big clunky heavy bikes but it seemed like a... read more

Reviewed 23 May 2017
Tiffany I
via mobile
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  • Excellent0%
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  • Average11%
  • Poor11%
  • Terrible78%
31 May 2017
“Very Disappointing - scammed us out of $200!”
23 May 2017
“Don't ever use them they are a total rip off”
About
Join Bay Area Bike Share and gain access to hundreds of bikes, 24/7. Meet friends, run errands, or connect the "last mile" between the train and your office. Bikes are available in San Francisco, Redwood City, Palo Alto, Mountain View and San Jose.
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San Francisco, CA
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+1 855-480-2453
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Reviews (9)
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Reviewed 1 June 2017 via mobile

Checked out two bikes using the daily rate of $9. Left at about 2pm and rode around the city returning the bikes at the exact same kiosk later that day. Later got a $100 charge for each bike ($200 total) because we did not check...More

Thank angelatangen
Reviewed 23 May 2017 via mobile

I rented 2 bikes for I thought $9/each/day. They are big clunky heavy bikes but it seemed like a good deal. Apparently we were supposed to "check in" at a kiosk every 30 minutes - although we never saw another one - so we had...More

Thank Tiffany I
Reviewed 10 May 2017 via mobile

They charge your credit card over $100 as a deposit for the bike, saying it'll be refunded to you within 24 hours. This is totally misleading, it can apparently take 3 to 10 days to be refunded. This is money I could be spending on...More

Thank gloria_jessica
Reviewed 17 May 2015 via mobile

I m disappointed I have to write about it but really there are informations that people need to be aware of. I rent the bike for few days, and got deducted a deposit as it s informed when you do the subscription. After the rental...More

1  Thank Fabien L
Ashley T, Manager at Bay Area Bike Share, responded to this reviewResponded 29 September 2015

Hello Fabien, Sorry to hear about your negative experience with our system. We truly do our best to post our pricing structure and station locations in multiple places, including the station kiosk, twice on screen as part of the purchase process, on maps at each...More

Reviewed 14 February 2015 via mobile

To foreign guys who wants to know SF by bike this is awful! The information in the machine is very confuse and i spend almost $200 bucs with thatMore

1  Thank Gabriel A
Ashley T, Manager at Bay Area Bike Share, responded to this reviewResponded 29 September 2015

Hello Gabriel, Sorry to hear about your negative experience with our system. We truly do our best to post our pricing structure in multiple locations, including the station kiosk, twice on screen as part of the purchase process, on maps at each station, and online....More

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