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Beantown Trolley

8 Park Plz, Massachusetts Transportation Building at the City Place Food Court, Boston, MA 02116-3952
+1 781-986-6100
Website
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Review Highlights
Not worth it

We chose this company because they will pick you up at your hotel and the cost includes a harbor... read more

Reviewed 2 September 2017
Kay F
via mobile
Don't miss this!

We had a blast on the trolley with Ron, our driver. There can't be anything in Boston/about Boston... read more

Reviewed 11 July 2017
Katie T
Read all 392 reviews
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Beantown Trolley offers an 80 minute hop on/hop off sightseeing tour of Boston with unlimited reboarding. Added value includes a free Harbor Cruise / or admission to the Mapparium, a walk thru glass globe of the world at the Mary Baker Eddy Library. Find our ticket booths at Long Wharf near the NE Aquarium, at Faneuil Hall and at our main Gray Line Ticket Office at 8 Park Plaza, located within the MA Transportation Building lobby.
  • Excellent23%
  • Very good16%
  • Average14%
  • Poor18%
  • Terrible29%
Travellers talk about
Closed Now
All hours
Hours Today: 8:00 AM - 5:00 PM
Suggested Duration: More than 3 hours
LOCATION
8 Park Plz, Massachusetts Transportation Building at the City Place Food Court, Boston, MA 02116-3952
Downtown
CONTACT
Website
+1 781-986-6100

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Reviews (392)
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1 - 10 of 379 reviews

Reviewed 2 September 2017 via mobile

We chose this company because they will pick you up at your hotel and the cost includes a harbor boat tour. We chose one of the pick up hotels on their list. The day before the trip, we called to inquire details about the harbour...More

Thank Kay F
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 7 September 2017

I'm sorry that you were not informed in a timely manner of the time change for your pickup. I believe we do require all customers to call to reconfirm the details of their pickups just to be sure all have the correct information. In order...More

Reviewed 11 July 2017

We had a blast on the trolley with Ron, our driver. There can't be anything in Boston/about Boston history that he didn't cover, and did so with a great sense of humor! It's a great value for the money, especially when you include the 45...More

Thank Katie T
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 19 July 2017

So happy you had a great experience with Ron and the Beantown Trolley Tour. Thanks for posting!

Reviewed 3 July 2017 via mobile

Very informative tour. Good flow & entertaining tour guide- the hours flew by and we had plenty of time for pictures and to view the Seaport!(an unexpected tour) Received lunch recommendations that were great! Thanks "Sam I Am- Aka George Clooney"

Thank niaknowsrealty
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 19 July 2017

Thanks for your post. Glad you enjoyed your tour and day with Sam!

A TripAdvisor Member
Indianapolis, Indiana
31
Reviewed 19 June 2017 via mobile

Enjoyed the tour of Boston. Drivers, Tony, Pat and Sam were knowledgeable and entertaining. Herb was very helpful when we had a timing problem. Would use this service again.

Thank A TripAdvisor Member
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 3 July 2017

Thanks for taking the time to post your comments regarding the tour. Glad you enjoyed!

Reviewed 7 November 2016 via mobile

We absolutely loved the tour & our fabulous driver Sam I Am! He was very accommodating & excellent customer service. We were in town for one night & this was a great choice. Now we have an idea what to do next time we are...More

Thank Patty E
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 17 May 2017

Thank you so much for your kind comments! We will pass on your compliments to Sam.

Reviewed 3 November 2016 via mobile

What a great tour . David filled our excursion with lots of interesting facts. He would be the kind of history teacher that would make kids want to know more and learn more. Totally enjoyable. Thank you, David from Boston on the Beantown Trolley~~Hop On~Hop...More

1  Thank Linda C
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 17 May 2017

So happy you enjoyed your experience on the Beantown Trolley! We love to hear the feedback and will pass your comments on to David.

Reviewed 31 October 2016

Sam was our driver most of the time we used the trolley. He picked us up each morning at our hotel and was always upbeat and friendly!!! You couldn't ask for a nicer guy and he was most knowledgeable of the Boston area. This hop...More

Thank amfoxy
Lisa B, Manager at Beantown Trolley, responded to this reviewResponded 17 May 2017

We love to hear the positive feedback! I am sure Sam appreciates your accolades. Thanks for taking the time to post.

Reviewed 30 October 2016 via mobile

This the second time we have ridden the Bean town Trolley while visiting Boston. It seems that there are at least 3 trolley companies. All trolleys have the same route and include the Harbor cruise. What you are really buying is the drop off and...More

Thank Fride442
Reviewed 30 October 2016

Staff was very helpful with ticketing. Experience is very driver/tour guide dependent, some are better than others. Would go early if you plan to get off and on. Tour loop takes about 1 hour and is very traffic dependent.

Thank Susanne S
Reviewed 28 October 2016

This is a must do if you spend over a couple of days in Boston. It's a hop-on hop-off service that gets you around the entire city with stops at some of the city's highlights. The drivers narrate throughout the trip and you learn a...More

Thank warfka
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
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Ask a question
Questions & Answers
Margaret K
3 October 2017|
Answer
Response from Katie T | Reviewed this property |
Not really
0
Votes
wooftravler
14 September 2015|
AnswerShow all 5 answers
Response from Linda L | Reviewed this property |
Not sure but don't use this service! Old Town Trolley is much better with a money back guarantee and many trolleys running so wait time is 15 minutes or less!
2
Votes