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Amtrak

Boston, MA
1-800-872-7245
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Review Highlights
Lake Shore Limited worth the trip in unexpected ways.

Took the train from Chicago to New York to enjoy the scenery.Inevitably, there was a long delay... read more

Reviewed 1 week ago
peter k
,
North Vancouver, Canada
via mobile
Auto Train Adventure

In lieu of flying to Florida for a beach vacation, we booked the Auto train, which travels from... read more

Reviewed 2 weeks ago
lsb040
,
Joppa
Read all 1,286 reviews
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent28%
  • Very good34%
  • Average13%
  • Poor10%
  • Terrible15%
Travellers talk about
“business class” (138 reviews)
“empire builder” (67 reviews)
“new york” (103 reviews)
Suggested Duration: More than 3 hours
LOCATION
Boston, MA
South Boston
CONTACT
Website
1-800-872-7245
Top Selling Tours & Activities in and around Boston
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Write a ReviewReviews (1,286)
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All reviews
"business class"
in 138 reviews
"empire builder"
in 67 reviews
"new york"
in 103 reviews
"observation car"
in 55 reviews
"union station"
in 68 reviews
"southwest chief"
in 51 reviews
"coast starlight"
in 38 reviews
"lounge car"
in 37 reviews
"california zephyr"
in 31 reviews
"sleeping car"
in 28 reviews
"coach seats"
in 28 reviews
"the entire trip"
in 22 reviews
"red cap"
in 19 reviews
"coach class"
in 20 reviews
"top bunk"
in 20 reviews
"snack bar"
in 21 reviews
"your luggage"
in 19 reviews
Filter

1 - 10 of 1,205 reviews

Reviewed 1 week ago via mobile

Took the train from Chicago to New York to enjoy the scenery.Inevitably, there was a long delay starting on the outskirts of Chicago and the train stood still for about an hour.No announcements or explanations were given, but this was understandable considering it getting late...More

1  Thank peter k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

In lieu of flying to Florida for a beach vacation, we booked the Auto train, which travels from Lorton, VA to Sanford, FL and drive back home. Vehicle drop-off starts at 11:30 and because we feared first in, last off, we had lunch and went...More

2  Thank lsb040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Employees on this train are rock stars. Without exception, I found dining car staff and sleeping car attendants to be friendly, competent professionals. The cars themselves were quite clean, compared to other Amtrak lines. The food in the dining car was quite good, and so...More

2  Thank unhappy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A TripAdvisor Member
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Reviewed 2 weeks ago via mobile

We booked a First Class View Liner cabin in Australia in August 2017 though our travel agent to travel from Penn Station NYC to Chicago Union station overnight, departing at 6.45 am on 26th April 2018 and arriving the next morning. We requested and paid...More

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I traveled round trip from NC to DC and experienced 3 hour delays both ways. For a 5 day vacation, two whole days of it were spent traveling by train. Not ideal. On board, the staff is friendly and the seats are ok. I guess...More

Thank Leah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I had my first Amtrak train ride from Cleveland, Ohio to New York City. What a great experience on the train. The ride was great, seats comfortable a place to plug my phone. The restrooms were clean and the food was good. If your looking...More

1  Thank roseflowernostend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Recently took a one way trip from Sanford, Florida to Lorton, VA This is my second time (one way) on the auto train and was an overall good experience. The employees at both locations are super efficient and work like a well oiled machine. The...More

1  Thank mcemanuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Riding the Amtrak was a first time struggle but one of the team members helped me out a lot and I’m just completing the review to help her in return.

Thank mcd4402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My sister and I have travelled through the US for 5 weeks mostly using Amtrak train and bus. To say it has been a fail, is more than they deserve. Late, filthy trains with surly staff on most services and in transit stations was the...More

3  Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We traveled as a group of 60 from Atlanta to Charlottesville, VA. Our group was given our own coach car, which was extremely appreciated as we were traveling with 10 and 11 year old students. Our train was 2.5 hours late picking us up in...More

1  Thank Sherri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Clay S
22 May 2018|
AnswerShow all 2 answers
Response from RonH43026 | Reviewed this property |
I can't answer regarding Penn Station in NYC and the Redcaps or Taxis, however on the Texas Eagle if you've checked your bags to your final destination (NYC) then they will automatically be transferred in Chicago to the... More
1
Vote
laurelhardy
2 May 2018|
Answer
Response from tim36r | Reviewed this property |
There are 2 types of sleeping accommodations. A roomette is two bunks. These are half the width of the train and with another roomette opposite. The Bedrooms are 3/4 width of the train, just an aisle to pass. These have... More
0
Votes
Cassie J
29 April 2018|
AnswerShow all 2 answers
Response from Sherri S | Reviewed this property |
I recently traveled via coach. There is no 'room' associated with that payment. The seats do however, recline a bit more than a normal airplane seat. And there is plenty of 'leg room'. Sleeping however, is difficult as... More
0
Votes
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