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9/11 Tribute Museum

88 Greenwich Street, New York City, NY 10006
+1 866-737-1184
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The 9/11 Tribute Museum is a project of the September 11th Families’ Association which brings together those who want to learn about 9/11 with those who experienced it. The 9/11 Tribute Museum invites visitors to share personal stories of the 9/11 community — family members who lost loved ones, survivors, first responders and rescue workers, civilian volunteers, and community residents whose healing is a testament to the perseverance of the human spirit. We provide an understanding of the loss and impact of 9/11 while inspiring the power of resilience and recovery.
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“walking tour” (71 reviews)
“his story” (22 reviews)
Open Now
All hours
Hours Today: 10:00 - 18:00
Suggested Duration: 1-2 hours
88 Greenwich Street, New York City, NY 10006
Financial District
+1 866-737-1184
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Reviews (1,155)
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1 - 10 of 860 reviews

Reviewed yesterday via mobile

Words can't describe how moving this guided tour is. Firstly we walked through the museum where actual artefacts from 9/11 were on display which was amazing. Then we were taken on a guided walking tour to the Memorial site by civilians Gail and Francesco, who...More

Thank suitcasewarriors
Reviewed 3 days ago

Like many, I was confused that I had booked for the Tribute 9/11 museum rather than the National 9/11 museum. This turned into a a very close, personal, intriguing and somewhat raw experience. We were guided on a walking tour for around 1 hour 45...More

1  Thank Mark S
Reviewed 4 days ago via mobile

This was the most amazing experience. Can not recommend highly enough. Visited with my husband and 2 daughters 17 and 12, both enjoyed it. It's a personal story with lots of facts. Great experience. Thank you

Thank Linda J
Reviewed 5 days ago via mobile

We booked this museum/tour not realizing that it's not the national museum next to the memorial. However, it was so worth it!! Our guide was Gail who lived down the street from the south tower. She was so informative and it was priceless/so moving to...More

Thank Kelsey B
Reviewed 1 week ago via mobile

So much information. So emotional. Went to talk by Guy who was a paramedic and his story made me want to cry. The real artefacts and the real stories make this museum worth every single penny.

Thank clairemsmith
Reviewed 1 week ago

What a great Tour. Everybody goes to the 9/11 Memorial Museum but the 9/11 Tribute Center and Tour is absolutely worth doing. You have to go to that Tribute Museum which is 3 Blogs away from Ground Zero. There the Tours starts. Together with your...More

Thank Julie466
Reviewed 1 week ago

The guided tour is nothing special. The guides are supposedly direct victims of 9/11 tragedy but their stories don't add up that good and there is nothing special that they say is not available on the net. Both of them keep on same kind of...More

Thank Ruplogin
Reviewed 1 week ago

Our guide was Vic, a survivor of the attacks on 9/11, who worked as security manager in the towers. His account was detailed and emotive, providing an accurate picture of what happened that day from his perspective; how he worked with first responders to save...More

Thank Matt T
Reviewed 2 weeks ago via mobile

Our guide was Pat, a retired fire fighter, who was there on 9/11. His professional knowledge coupled with his personal insights made for a powerful tour. The tribute museum is also well done. Highly recommend.

Thank Hardlife1
Reviewed 2 weeks ago via mobile

We visited the 9/11 Tribute Museum before the Memorial Site, and it was a powerful and moving experience. There is a lot to read and listen to - we spent about 1,5 hours there. They have damaged items on display - each with a heartbreaking...More

Thank Espen Fernando A
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Sarah S
1 May 2017|
AnswerShow all 5 answers
Response from jobarclay | Reviewed this property |
Hi Sarah. I too didn't visit the museum only the tribute centre which was so well done, so can't help you there either but, you have to go to this area if only to see the goodness in people's hearts that overshadows the... More
Sarah S
21 April 2017|
AnswerShow all 7 answers
Response from Frazerbob | Reviewed this property |
The memorial is the open area where the Twin Towers stood and is now the 2 water features. This is open space and free to walk around. The Tribute Centre is the smaller of 2 visitor centres. It is currently next to the Fire... More
Sarah S
21 April 2017|
AnswerShow all 5 answers
Response from elizabethsxo | Reviewed this property |
They are separate things but it's worth doing them both in my opinion. The tribute centre has real people who were effected by 9/11 talking about their experiences which I found very interesting. Enjoy your trip!