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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,367 reviews)
“beautiful tribute” (1,054 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
CONTACT
Website
+1 212-312-8800
Write a ReviewReviews (74,493)
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1 - 10 of 49,111 reviews

Reviewed yesterday via mobile

This experience with Sheldon who had a ton of info....was interesting, informat8ve and reverent. It's amazing architecture and significance is mind blowing.

1  Thank Dawn N
Reviewed yesterday via mobile

September museum was phenomenal and a real classy tribute to those lost souls in all the September 11 incidents. Downloaded tour on app "9/11 Memorial Museum" and used the app for a personal tour on my iPhone, no charge! Attention to details and great artifacts...More

Thank AGrayghost
Reviewed yesterday via mobile

The National 9/11 Museum is phenomenal...it is worth a trip to NY just to see it. Order tickets on line and don’t be concerned about lines in front...they move very quickly. The museum is very well designed...lots of open space so you are not crowded...More

Thank herb12345
Reviewed yesterday

If you were not in New York on 9/11, this will make you feel as if you were. There are hard exhibits to see (with warnings of the graphic nature of the displays)... I like the fact that they are still presented even though sometimes...More

Thank classicdj
Reviewed yesterday via mobile

Situated at ‘ground zero’ where the twin towers once stood, this museum is underground in what I presume used to be the shopping centre, subway and car parking underneath the fallen towers. Came on a Tuesday morning in December, the queue to get in was...More

Thank Andy C
Reviewed yesterday via mobile

What can you say a must to see. It was my first time and well over due. The fountains are beautiful. Stunning views of the freedom tower

Thank rich b
Reviewed yesterday via mobile

We visited with my 16 yr old son and he found it distressing at first... but then boring ( he was born just after 9/11). Alternatively I found it quite moving but confronting. Worth the visit.

Thank SunshineFox64
Reviewed yesterday via mobile

An incredibly well conceived attraction & fitting tribute to the poor souls who perished on that fateful day. Informative exhibitions and displays, never forgetting the loss of civilian lives. I found this an emotional experience but would definitely highly recommend you visit. New York, you...More

Thank SheffieldBear
Reviewed yesterday via mobile

I have only visited the memorial as the museum I feel is in bad taste. The memorial is a very sad place and brings home the sheer scale of the attacks and loss of life. Not a long visit type place but absolutely worth going.

Thank Knighty83
Reviewed yesterday via mobile

Wow, there are no words to describe this place. There are lines, but there are lines everywhere in New York, the line moves fast. The area is crowded, but this place is a must see, and make sure you leave enough time to see everything,...More

Thank 9021Posey
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
Marktayl6
8 December 2017|
AnswerShow all 10 answers
Response from eliteholidayclub | Reviewed this property |
Me personally I would say no, to really appreciate this you need at least 2-3 hours, looking back at our visit I would’ve been disappointed to miss anything due to only having an hour and half
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andrewblight1
3 December 2017|
AnswerShow all 4 answers
Response from steveaA7892ZM | Reviewed this property |
Yes
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SarahPKent
10 November 2017|
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Response from BilbydoesEurope | Reviewed this property |
Hi, we booked our tickets on the Monday for the monument to visit on the Tuesday. We did the SOL on the same day and even had time to go back to hotel and have leisurely lunch. The Uptown - Downtown subway system is... More
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