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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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Traveller Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful tribute”(1,106 reviews)
“fitting tribute”(1,113 reviews)
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Open Now
Hours Today: 9:00 AM - 8:00 PM
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Suggested duration: 2-3 hours
Contact
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Website
+1 212-312-8800
Ways to Experience The National 9/11 Memorial & Museum
from US$26.00
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from US$109.00
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from US$69.00
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"who lost their lives"
in 3,425 reviews
"beautiful tribute"
in 1,106 reviews
"fitting tribute"
in 1,113 reviews
"twin towers"
in 2,300 reviews
"moving tribute"
in 899 reviews
"emotional experience"
in 1,165 reviews
"survivor tree"
in 579 reviews
"loved ones"
in 971 reviews
"new york"
in 5,361 reviews
"heart wrenching"
in 518 reviews
"first responders"
in 662 reviews
"guided tour"
in 1,436 reviews
"the world trade center"
in 538 reviews
"freedom tower"
in 725 reviews
"visiting nyc"
in 613 reviews
"victims"
in 4,270 reviews
"names"
in 5,052 reviews
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1 - 10 of 52,176 reviews

Reviewed today

I recommend a visit here. A professional memorial built to respect the victims. Very tourist friendly. We love the waterfall and the thoughtful names placed around the memorial. Worth a visit.

Thank Garth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

Outside it has two memorial squares where the WTC towers once stood. Inside the museum you learn about the history of the WTC aswell as the day of 9/11 and the aftermath. I really recommend people to go.

Thank genal-jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

You think you’ve seen and heard all there is to see and hear about 9/11. Think again! The exhibits are moving, thought provoking and very extensive. The amount of material is breathtaking and at the same time overwhelming. It’s hard to drag yourself away from...More

Thank SheilaWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed today

This was well worth the admission price. The tragedy of it all and the rebuilding of the spirit and trust in America that NYC has is moving. Could not help but shed some tears. I was awestruck at the amount of the devastation but also...More

Thank Catherine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

You must visit this museum. It was truly breathtaking. BUY TICKETS ONLINE or DON'T STAND IN LINE OUTSIDE (ESPECIALLY IN THE RAIN). You can purchase tickets at the kiosk outside and avoid the long line. Wish someone would have told us that before an hour...More

Thank V9585ICmichellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

This was on our must do list before arriving in NYC and we were not disappointed. We chose to leave this to a day that was terrible weather and joined a bit of a queue with our Explorer Passes. The museum is excellent, really interesting,...More

Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

This is a beautiful tribute to those lost their lives. Well signposted around the building. There were a couple of sections where they should have limited numbers as it was very claustrophobic. Put the scale of devastation into perspective. Well worth a visit

Thank gertie46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

This an amazing and VERY emotional museum, an absolute must to visit. It is extremely well done documenting facts without being macabre. Some of the tributes are so moving, I defy anyone to come out without a tear. Some parts you didn't want to see...More

Thank 520dorothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

It;s a place you must visit for two reasons. One to remember the innociant people who died because of a callous act and to also think of the injured, the rescue workers and their families. The memorial is done so nicely and the solomonity of...More

Thank Kalpage_Perera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

I wasn't sure how I would feel at this museum, and whether or not I wanted to go there, but I am glad I did. This is a vast museum that covers the events of that day in a tasteful and respectful and impressive way....More

Thank TracyLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Holly T
17 May 2018|
Answer
Response from Andrew T | Reviewed this property |
It did not cost anything to walk around by the two locations of the old towers. There were no queues either. Since the memorial area is all on level ground you should be fine. There is a small shop outside should you want... More
0
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June I
13 May 2018|
AnswerShow all 2 answers
Response from Christy A | Reviewed this property |
I took my 14 and 16 year old and they did the usual tour with the adults and they loved it! I was not even aware they had a tour for younger aged children but since your child is close to my son's age at the time I think... More
0
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caz_jw
9 May 2018|
AnswerShow all 4 answers
Response from oxfordgirl2018 | Reviewed this property |
Meant to say fast tracked,
0
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