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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,349 reviews)
“beautiful tribute” (1,048 reviews)
Closed Now
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Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (73,748)
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1 - 10 of 48,573 reviews

Reviewed yesterday

This was not at all how I envisaged the memorial. A very moving tribute to all those that perished on that fateful day

Thank WigB2014
Reviewed yesterday via mobile

We took a group of our fire explorers to the museum. It was very humbling to be there. And for the kids it was historic. They were not even born when the tragedy happened. I thought it was very tasteful and well put together. It...More

Thank Kim L
Reviewed yesterday

I couldn't fault it. Best museum I have ever visited. Very thought provoking and very well done. Loads of exhibits and shows a lot of detail. I came away from there amazed and saddened. NYC - you have made a truly great memorial to the...More

Thank stuartjmorleyuk
Reviewed yesterday

This was a visit that we all should do, when visiting NYC, very emotional and moving, done with a lot of thought and respect, as it should be, we visited in November, and didn't have to wait or queue, informative and helpful staff, reflecting the...More

Thank JLM498
Reviewed yesterday via mobile

It’s very respectful and informative. You must take the guided tour and than the extra time to look around. Rob our guide was a wealth of information

Thank Fi S
Reviewed yesterday

We've seen it all on previous trips and only walked the plaza this time to pay our respects as we we're scheduled for the One World Center Observatory. For full absorption, plan at least a half day there. So moving!!!!!

Thank MountainCyclist
Reviewed yesterday via mobile

This is a must after viewing such a global tragedy all those years ago. The whole thing with the memorial lake outside is a fitting tribute and the museum has been very considerately done. Quite sobering as you walk around but really interesting.

Thank mevans_13
Reviewed yesterday

From the fountains outside to the museum inside. An absolutely well done exhibit. I've gone there two times now and still touched by the exhibits.

Thank ENTravels
Reviewed yesterday via mobile

We really appreciated the 9/11 Memorial & Museum. We started off by watching a short film about the president and his cabinet on 9/11, then we used the mobile app to take the audio tour downstairs, which I definitely recommend (download it on WiFi before...More

Thank chad_a_wr
Reviewed yesterday

The outside Memorial is a must. It is moving and beautiful. It is open to the public and free. You see how close the buildings were to each other. You can't help but reflect as you stare into the water. It is simple, but says...More

Thank Cara1313
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
10 November 2017|
AnswerShow all 5 answers
Response from BilbydoesEurope | Reviewed this property |
Hi, we booked our tickets on the Monday for the monument to visit on the Tuesday. We did the SOL on the same day and even had time to go back to hotel and have leisurely lunch. The Uptown - Downtown subway system is... More
31 October 2017|
AnswerShow all 5 answers
Response from jonthompson64 | Reviewed this property |
The section on the rise of Muslim extremism is put well in context. It sets out the rise of the extreme views over history including various preceding conflicts like the Russians in Afghanistan. It’s put well with an... More
Danielle F
31 October 2017|
AnswerShow all 3 answers
Response from BilbydoesEurope | Reviewed this property |
Forum member LIzzyandIzzy wrote this reply to my question on another string:- Okay. I went to the website to try to figure out what you were talking about, and to book free tickets. When it indicated "choose a date" and I... More