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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number: +1 212-312-8800
Website
Today
09:00 - 20:00
Open now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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US$24.00*
and up
9/11 Memorial Museum Admission
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US$54.99*
and up
New York Harbor Hop-on Hop-off Cruise including 9/11 Museum Ticket
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets

TripAdvisor Reviewer Highlights

Read all 57,754 reviews
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    Very good
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    Average
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Well done

This is the best memorial museum we've ever been to. It was very well put together and did an excellent job explaining the events of the day and honoring lives lost. It will be a... read more

4 of 5 bubblesReviewed yesterday
Sallie A
via mobile
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57,754 Reviews from our TripAdvisor Community

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Showing 37,775: English reviews
Level Contributor
32 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

This is the best memorial museum we've ever been to. It was very well put together and did an excellent job explaining the events of the day and honoring lives lost. It will be a site for those in the future to learn about and hopefully from for years to come. Suggestions are to arrive at opening...9 am and absolutely... More 

Helpful?
Thank Sallie A
Level Contributor
16 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

The museum was a remarkable and touching reminder of the events that took place on 9/11. The facts and events were portrayed in a great way that was interesting even to those who don't like museums. A great reminder to those of us that were alive and how our country banded together during the tragic moments. It's worth another trip... More 

Helpful?
Thank becmoser
Ottawa, Canada
Level Contributor
22 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The site is impressive, well-designed and obvious respect for all the victims. Even though crowded you could feel the sadness felt by all.

Helpful?
Thank lmp099
Level Contributor
71 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

I was really impressed by the exhibits in the Museum. And I felt so scary about terrorism and want all those who were dead on 9-11 to Rest In Peace.

Helpful?
Thank Sassasan
Melbourne, Australia
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

So well done; very moving and tasteful. A beautiful tribute and a very emotional experience. Allow plenty of time, there's so much to see.

Helpful?
Thank Jools_Au
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

What a powerful, moving museum!! We bought tickets for a tour in advance, and were so glad. We avoided a long line and got the expertise of a guide who had personally experienced that day outside the towers. Seeing bent beams, a brick from Osama's house, the flag flown over the last beam taken from the site, and the landing... More 

Helpful?
Thank JEWELL M
Rochester, New York
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We took a one hour guided tour before we explored the museum. Mallory was a sensitive guide giving the museum a well deserved reverence. She allowed sufficient time to absorb the exhibits while giving context at each stop. The initial tour allowed us to return to areas that we wanted to spend more time to explore. We asked the tour... More 

Helpful?
Thank Jack B
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

First trip to NYC and had to make a stop at the 9/11 Memorial and it was Awe Inspiring. The way this was presented was just breath taking. The atmosphere was somber and thought provoking as to what went on that day. The different locations brought out different emotions.

Helpful?
Thank John B
United Kingdom
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Recently stayed in NY for a week across thanksgiving and managed to see A LOT of the city, but the 9/11 Memorial site was definitely one of my highlights and a something I will never forget. Although you always read about it and see pictures online or in books showing you what the site looks like today.. nothing can compare... More 

Helpful?
Thank hbapril16
Becker, Minnesota
Level Contributor
160 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The North and South pools are a beautiful memorial. This is a must-see. It is crowded but the atmosphere is peaceful and offers reflection as a memorial would. It is the perfect tribute to those who died and to the city of New York. Walk around the pools as they are less crowded on different sides.

Helpful?
Thank Eileen P

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