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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful tribute” (1,106 reviews)
“fitting tribute” (1,113 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
CONTACT
Website
+1 212-312-8800
Write a ReviewReviews (78,257)
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"who lost their lives"
in 3,425 reviews
"beautiful tribute"
in 1,106 reviews
"fitting tribute"
in 1,113 reviews
"twin towers"
in 2,300 reviews
"moving tribute"
in 899 reviews
"emotional experience"
in 1,165 reviews
"survivor tree"
in 579 reviews
"loved ones"
in 971 reviews
"new york"
in 5,361 reviews
"heart wrenching"
in 518 reviews
"first responders"
in 662 reviews
"guided tour"
in 1,436 reviews
"the world trade center"
in 538 reviews
"freedom tower"
in 725 reviews
"visiting nyc"
in 613 reviews
"victims"
in 4,270 reviews
"names"
in 5,052 reviews
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1 - 10 of 51,683 reviews

Reviewed today via mobile

First time in New York and this place really was magnificent. The museum is so big that you could be there for hours. We did not take any lines and all of the artifacts and stories that you are able to see are just breathtaking....More

Thank JJ_Ramos28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

Myself and my husband visited the memorial and museum and were both really impressed with how well it had been done. The volunteers were so passionate about keeping the stories alive and were so interesting to talk to. So much to see, I would allow...More

Thank GreenVeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

This tour was amazing. The whole area has been revitalized from rubble. New Yorkers came together after the devastation and completely rebuilt the area. Everyone needs to visit the museum and pay tribute to the men and women who gave their lives trying to save...More

Thank bkiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed today via mobile

This is truly a thought provoking experience and is a must do in NY. It gives you a great insight into the dreadfull events on 9/11 and the impact on the lives of those it affected.It is done with great dignity and is a living...More

Thank nigel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

My friend and I began our self guided audio tour around 2:30 pm after checking our coats and shopping bag. Loved the audio tour because you did not have to push through crowds to read information on everything. It gave a clear, concise explanation of...More

Thank bigthicket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

You should give a couple of hours to visiting the museum, book a tour, its well worth it. We booked online and were able to skip the long line at the entrance. Very worthwhile and very well done.

Thank Meath-mother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
6616
Reviewed today via mobile

This place was amazing! Only $24 and well worth it! Plan on spending at least half a day if you want a good experience! Very well done!

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

We felt that this was a fitting tribute to so many people that lost their lives. The memorial puts into perspective the scale of the tragedy. It’s just a shame some tourists think it’s ok to take selfies whilst giggling & laughing - not what...More

Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today

Well done memorial, a fitting tribute and an evocative monument. Its quiet symbolism surrounded by Calatrava and the tallest building around...

Thank divgic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

We have been to the memorial before which is very moving and beautiful - this was our first trip to the museum - and it’s wonderful and eye opening - the 9/11 exhibition inside was difficult emotionally . It follows a chronological timeline of the...More

Thank massmom2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
bec1510
19 April 2018|
AnswerShow all 6 answers
Response from Richard C | Reviewed this property |
We had pre booked tickets for 9 in the morning so wasn't that busy but by the time we left at 11 it was really starting too get busy so I would recommend the earlier the better
0
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Q1082XKkaren
17 April 2018|
AnswerShow all 8 answers
Response from Roger H | Reviewed this property |
Get a city-pass or New York pass. It will enable you to skip the queues. We didn’t have a guided tour but it wasn’t necessary. Everything is labelled and self explanatory. There are some curators assisting people and... More
0
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len371
12 April 2018|
AnswerShow all 3 answers
Response from travelviapurple | Reviewed this property |
Read my review. If your husband is an ex-fireman I would allow four hours for both outside (the two holes with water pouring in) and the museum itself. If you are compromised for walking the place is ADA compliant and a... More
0
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