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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
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9/11 Memorial Museum Admission
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US$109.00*
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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US$115.00*
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Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,445 reviews)
“beautiful tribute” (1,096 reviews)
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All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
CONTACT
Website
+1 212-312-8800
Write a ReviewReviews (76,610)
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"who lost their lives"
in 3,354 reviews
"moving experience"
in 2,445 reviews
"beautiful tribute"
in 1,096 reviews
"fitting tribute"
in 1,090 reviews
"twin towers"
in 2,253 reviews
"moving tribute"
in 885 reviews
"survivor tree"
in 572 reviews
"emotional experience"
in 1,145 reviews
"tragic event"
in 580 reviews
"loved ones"
in 954 reviews
"new york"
in 5,240 reviews
"heart wrenching"
in 506 reviews
"first responders"
in 646 reviews
"guided tour"
in 1,394 reviews
"the world trade center"
in 523 reviews
"freedom tower"
in 719 reviews
"visiting nyc"
in 601 reviews
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1 - 10 of 50,565 reviews

Reviewed yesterday via mobile

It’s the third time I have been to the 9/11 memorial & each time it totally blows my mind. It is such an awesome memorial & I would recommend anyone who visits New York to visit it.

Thank Lisalou285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

I go with there with my friend and there are many new inamgination thing you never see. So go with there family and aslo enjoy there.

Thank Ghanshyam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

As everybody knows, its impressive dual monument. But go the extra mile and walk around the blocks around. Theres alot related impressive stuff to see.

Thank ville m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed yesterday

Harrowing with lots of information and artifacts - very quiet and moving regardless of the amount of people in the museum. Will need at least 2 -3 hrs to be able to cover everything. Lots of small film clips and recordings to watch and listen...More

Thank aims1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

The visit was emotional from start to finish. The museum is so well laid and thought out, covering every aspect of that horrible events that took place on 9/11. From the lead up to the aftermath you learn so much about it. It took us...More

Thank Billie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

I remember watching the horrific story unfold on the television in 2001 and couldn’t believe my eyes. We wanted to visit the museum and it was top of my list for where I wanted to visit in New York. The museum just takes your breath...More

Thank Steve40_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Its one of those places which you have to visit to experience the destruction that such horrible acts do to humanity. The names written on the side of the well if a reminder to us to stand united against these extremist people and to fight...More

Thank Nishith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

You will not want to rush through the memorial and museum. This was our 2nd visit. We spent a few hours a couple years ago and we spent another three hours going thru the exhibits this visit. It is a very well thought ought and...More

Thank Tena E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
2
Reviewed 2 days ago via mobile

Personally I found this a really moving experience. We spent over 2 and half hours in the museum and it is certainly worth a visit. The enormity of what happened that day and the lives lost and saved I will always remember.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Exceptionally well done. I was expecting to be moved and I was. It was not sensationalized in any way for which I was grateful. Younger children might find it boring and parents should know bored children can disturb others.

Thank 01864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Carolyn C
14 February 2018|
AnswerShow all 10 answers
Response from Tara E | Reviewed this property |
Best way was the subway for us. $2.75 catch the subway downtown from 42nd street right to world trade center. I believe it was about 20 to 25 minutes.
0
Votes
Dawn R
4 February 2018|
AnswerShow all 11 answers
Response from Maria C | Reviewed this property |
Hi Dawn We purchased our tickets in advance so no queuing. There is a designated line for pre paid tickets. It is quite an extensive and well designed exhibition - you could spend a long time in there. There are quite a... More
2
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karentoward
28 January 2018|
AnswerShow all 4 answers
Response from Rick P | Reviewed this property |
the basic tiket does not include auto tour. If you can read english, I see no need for the audio tour. Also, there are short videos along the way with audio through speakers
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