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Lord & Taylor

424 5th Ave, New York City, NY 10018-2771
+1 212-391-3344
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Lord & Taylor, a leading fashion retailer known for its service, quality and style, is the favorite store of generations of shoppers, offering many of the best designer brands for women, men and kids. Let's Go Shopping!
  • Excellent56%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 21:00
424 5th Ave, New York City, NY 10018-2771
+1 212-391-3344
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Reviews (180)
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1 - 10 of 130 reviews

Reviewed yesterday

Unfortunately I will never shop here again. I have shopped here on and off over the years as it is relatively close to my office and has a decent selection. The store is laid out similar to any large department store including decentralized check out...More

Thank needtotravel12345
Reviewed 1 week ago

I cannot believe that in this day and age of so much competition, Lord and Taylor is sub par. The website experience is good but the checkout process is horrendous. It accepted my information then moving on it rejects one thing and then another, over...More

Thank mcamille2017
Reviewed 2 weeks ago via mobile

Love Lord & Taylor so much more than Macys. Store has a better layout and had more than adequate staff. Much more pleasant to shop here than at Macy's.

Thank SGSharon
Reviewed 22 May 2017 via mobile

L&T was not staffed appropriately to handle all of the customers. Trying on and then buying shoes was challenging. Staff was not friendly and acted like they were doing you a favor serving you.

Thank LKane2
Reviewed 10 May 2017 via mobile

Wonderful fancy department store on 5th avenue. You can find everything and many brands here. If you get tired of the browsing and the shopping you can rest in the clean and spacious launch. Many expensive items - but some sales as well.

Thank Neta_Avivi
Reviewed 21 April 2017 via mobile

A mini David Jones with a glorious selection of shoes and ball dresses. Most of the staff are professional but some still let the beautiful department store down.

Thank Margaret O
Reviewed 23 March 2017

The ten floors are full of high-quality products and a vast number of people to assist you. The challenge is where to begin, especially for woman shoppers. It may have been useful to have a map to navigate the labyrinth of styles and makers. There...More

Thank RobertD807
Reviewed 26 January 2017

Beautiful store; loved the atmosphere and outstanding Christmas decorations. people sightseeing commented on the decorations. Lord and Taylor, one of the best.

Thank kiddo1955
Reviewed 7 January 2017

Lord & Taylor is my favorite department store. I've shopped there for years and always find what I want. The NY store is especially good. The layout of the departments is easy to follow, and the racks and shelves are always neat and well-organized. The...More

1  Thank Mary C
Reviewed 2 January 2017

The wife and daughters wanted to make a pilgrimage to the Lord and Taylor flagship store and I actually enjoyed the experience enough to give it a review. First of we were there during christmas week, so the holiday displays were in full effect. The...More

Thank Eddie_the_Litho
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & AnswersAsk a question
When do the windows normally get decorated? We are thinking about going this year.
24 January 2017|
Answer Show all 2 answers
Response from Dan D | Reviewed this property |
I'm not sure but they were decorated before November 11th.