We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Volatour

33 W 46th St, New York City, NY 10036-4103
+1 212-557-1654
Website
Share
Save
Review Highlights
Disappointing experience

It's an agency located in Manhattan city that organise trips in NYC. We have been there to have... read more

Reviewed 23 June 2018
Giuseppe C
,
Rosyth, United Kingdom
via mobile
Airport transfer with Tui

Member of staff not available at landing, had to call office, staff arrived after 30 mins and said... read more

Reviewed 28 February 2018
Souherner
,
Newcastle, United Kingdom
via mobile
Read all 204 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent57%
  • Very good17%
  • Average8%
  • Poor6%
  • Terrible12%
23 Jun 2018
“Disappointing experience”
27 Feb 2018
“Airport transfer with Tui”
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
33 W 46th St, New York City, NY 10036-4103
Midtown
CONTACT
Website
+1 212-557-1654
Write a ReviewReviews (204)
Traveller rating
Traveller type
Time of year
Language
Filter
Reviewed 23 June 2018 via mobile

It's an agency located in Manhattan city that organise trips in NYC. We have been there to have some answers about a boat trip they organise in the Manhattan bay. The staff has been friendly but they tried only to sell their products, without answering...More

Thank Giuseppe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volastaff, Public Relations Manager at Volatour, responded to this reviewResponded 7 July 2018

Dear Giuseppe I am very sorry our front desk agents knowledge of the city and its attractions did not satisfy your expectations. Volatour is a concierge center and an agency that sells a lot of attractions, not really " our own products" but New York...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018 via mobile

Member of staff not available at landing, had to call office, staff arrived after 30 mins and said we had to wait for more people. The rep put us on phone as to why we were not being transported to our accomodation. ‘Very rude’. We...More

Thank Souherner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volastaff, Guest Relations Manager at Volatour, responded to this reviewResponded 5 weeks ago

Dear Sirs We are really sorry your review caught our attention this late and even though our reply may arrive to you with a bad timing, please be confident we value every single feedback and we do our best to improve. I do not have...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

Volatour were charged with our airport transfers from JFK to our hotel in Manhatten and return in January 2018. After a long flight from the UK we arrived at JFK mid-evening and the Volatour rep was not there. We had to make several calls before...More

1  Thank fork_handles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 28 June 2017

Manual Figueroa, conciërge at the Riu Plaza New York, gives us a tip about the gospel tour. The tour was with a German speaking host. We had a warm welkom in the church, it was a great tour.

1  Thank Joke G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

On our last full day we had evening tickets to a Broadway show but wanted to see/do something during the day. Found this tour company on line the night before and booked a 9am bus tour that would take us to the Bronx, Queens and...More

Thank traveldog149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Nearby HotelsSee all 479 hotels in New York City
Cambria Hotel New York - Times Square
997 reviews
.02 km away
Hotel Central Fifth Avenue New York
1,301 reviews
.10 km away
The Hotel at Times Square
3,819 reviews
.10 km away
Club Quarters Hotel, Times Square -Midtown
1,812 reviews
.11 km away
Nearby Restaurants
Via Brasil Restaurant
397 reviews
.03 km away
2 Bros Pizza
166 reviews
.02 km away
Emporium Brasil
340 reviews
.04 km away
Ipanema Restaurant
613 reviews
.04 km away
Nearby Attractions
GemsNY
15 reviews
.06 km away
Jangmi Jewelry
91 reviews
.06 km away
Cock and Bull NYC
152 reviews
.09 km away
Designs by Kamni
35 reviews
.08 km away
Questions & Answers
Get quick answers from Volatour staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit