We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Jacques Torres Chocolate Haven

Neighbourhood: Manhattan
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: 350 Hudson St, at King St, New York City, NY 10014-4504
Phone Number: +1 212-414-2462
Website
Today
09:00 - 19:00
Open now
See all hours
Hours:
Sun 10:30 - 18:30
Mon - Fri 08:30 - 19:00
Sat 09:00 - 19:00
Book In Advance
More Info
US$35.00*
and up
Manhattan to Brooklyn NYC Walking Tour: Brooklyn Bridge and Dumbo
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 19
    Excellent
  • 8
    Very good
  • 4
    Average
  • 1
    Poor
  • 2
    Terrible
Of the Top Three Best Hot Chocolates I've Ever Tasted!

I first want to note that my visit was online though I do hope to visit brick and mortar one day. And though purchase got off to a bumpy start, when I did reach fulfillment team... read more

5 of 5 bubblesReviewed 24 January 2016
B&Binnlover
,
Florida

Similar Things to Do in New York City

Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 34: English reviews
Varna, Bulgaria
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 26 October 2016

I have tried everything from Jacques Torres Chocolate's stores like chocolates(bon-bons), bars, hot chocolate, popcorns/dried fruits covered w/ chocolate etc... As I've mentioned in the title, I believe that this is the best chocolate quality possible in New York but not at all the best one comparing with many chocolatiers in Europe. There are waaay much better chocolates with richer... More 

Helpful?
Thank Vict0ria1212
Connecticut
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 23 July 2016

Visited in Grand Central, I purchased an ice cream and after realizing the man threw my receipt away I asked for it (mind you they have a sign that if you don't get a receipt your order is free) but that wasn't even the point, I always keep my receipts. So like I said I saw him throw it into... More 

Helpful?
Thank Jill M
Florida
Level Contributor
33 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 January 2016

I first want to note that my visit was online though I do hope to visit brick and mortar one day. And though purchase got off to a bumpy start, when I did reach fulfillment team, they went out of their way to make things right. This is quite possibly the best hot chocolate I've ever experienced. (Note: follow recipe... More 

Helpful?
Thank B&Binnlover
New York City, New York
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 December 2015

When I first heard of Jacques Torres Chocolate in the West Village, I thought I should try it out. I will admit, I have high expectations for chocolate, having lived over a decade in Switzerland, home of some of the best chocolates in the world. I can say, that Jacques Torres can be counted up there with the best. First,... More 

Helpful?
Thank Greg K
woodland park, United States
Level Contributor
76 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 18 November 2015

This is a great stop for chocolates and really thick good hot chocolate. Their cookies are to die for also. Maybe the best part is watching them make the chocolates-pretty cool. The only downside are the prices. Buy a gift and some to take home and you may need to go to the cash machine. :-)

Helpful?
Thank William S
Cape May, New Jersey
Level Contributor
46 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 18 August 2015

When buying chocolates, price usually depends on quality. So yes, its a bit expensive, but it's not cheap extracts or ingredients. After purchasing a mixed box, you always figure there will be some funky pieces that don't sound too appealing. I was happy to find that even the ones I left til the end because of that very reason turned... More 

Helpful?
Thank JerseyGirl M
Northern New Jersey
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 March 2015

The store itself is not very big, but the aromas, selection and quality of the chocolate will make you come back again. So many varieties, it is ridiculous. It's not your Hershey chocolate. The hot chocolate they offer is rich and decadent. The different flavors of the chocolates that they offer is really quite interesting. I will come back again.

Helpful?
Thank DST001
Germantown, Maryland
Level Contributor
90 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 January 2015

There is no separate listing for the Rockefeller Center store at 30 Rockefeller Plaza on the Concourse Level. The Concourse level is below ground on the same level as the skating rink. However once you get down there and track down the store, it is a little treasure. It's a small space but has beautiful chocolates in the display case,... More 

Helpful?
Thank nquinby
New York City, New York
Level Contributor
627 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 302 helpful votes
4 of 5 bubbles Reviewed 22 January 2015

This retail location is under the Rockefeller Center. The labyrinth underground is perplexing but worth the trek to seek out their chocolatey treasures. During the winter months, go skating in the rink and then come inside to grab a cup of their hot cocoa. It's high in milky, but definitely tasty in the amount of cocoa. Try the wicked spicy... More 

Helpful?
Thank KKua
Amherst, Massachusetts
Level Contributor
42 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 14 January 2015

Jacques Torres has a big reputation but our experience was marginal. On a cold and windy day when a toasty cafe and some hot chocolate seemed like just the thing, all the outside doors were open! We had to keep our coats on, and when we asked the young women working there to close the doors, they declined. 'He likes... More 

Helpful?
1 Thank tg1946

Travellers who viewed Jacques Torres Chocolate Haven also viewed

 

Been to Jacques Torres Chocolate Haven? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Jacques Torres Chocolate Haven staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?