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Ground Zero Museum Workshop

Certificate of Excellence
West Village
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Address: 420 W 14th St, Floor 2, New York City, NY 10014-1064
Phone Number:
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Wed - Sun 11:00 - 15:00
Recommended length of visit: 1-2 hours

Ground Zero Museum Workshop: Images & Artifacts from the 9/11 Recovery,...

Ground Zero Museum Workshop: Images & Artifacts from the 9/11 Recovery, in the Meatpacking District near Chelsea Market and the High Line Park. A 5-Star Rated Tour. Want to feel what it was like to be with FDNY Firefighters on the front lines after the 9/11 attacks? Want to educate your kids about this tough subject in a gentle and non-threatening way? Experience the Stunning Images of Official Ground Zero Photographer Gary Marlon Suson. "Rare Photos" (New York Times) are displayed, some in lifelike 3D installations, as well as artifacts & rare video. Rated in Trip Advisor's "Top 25 Museums in the USA" for 2013 and 2014 and in Trip Advisor's "Hall of Fame." Presented in BOSE Surround Sound Audio. 100 Stories. Praised by parents as a "safe" introduction to 9/11. Guests are allowed to pick up rare World Trade Center artifacts. Daily 1.5-hour audio tours from 11am-3pm Wednesday through Sunday include a tour guide and the self-guided audio narration in Dolby Stereo, in English, Italian, French and Spanish. Proceeds shared with 9/11 and FDNY Charity. Walk-ins welcome. CLOSED MONDAY and TUESDAY. "Incredible Images" says Fox News Channel. Known worldwide as the "Biggest LITTLE Museum in New York." The "first stop" before heading to visit Ground Zero. On display are "The Frozen Clock" - "The Bible Page" - artifacts such as the largest piece of World Trade window glass in existence and many more well-known images featured on FOX NEWS, BBC and CNN. Small gift area sells books and posters. No graphic footage nor images from morning of 9/11 are shown at GZMW. Tastefully and realistically presented. This award-winning tour is a wonderful prequel to your visit to the National 9/11 Memorial + Museum. Reservations accepted. Handicapped accessible. New 2016 Fall Hours: Closed Monday + Tuesday. Open Wednesday thru Sunday 11am-3pm.

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TripAdvisor Reviewer Highlights

Read all 2,692 reviews
Visitor rating
  • 1776
  • 204
    Very good
  • 35
  • 19
  • 9

First impression was that this was a rinks dink operation meant to extract money from the tourist. Was surprised to find I was wrong. The tribute to 911 was very tastefully done... read more

Reviewed 2 days ago
Steve B
Prosser, United States
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2,692 Reviews from our TripAdvisor Community

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Showing 2,043: English reviews
Prosser, United States
Level Contributor
13 reviews
10 attraction reviews
Reviewed 2 days ago NEW

First impression was that this was a rinks dink operation meant to extract money from the tourist. Was surprised to find I was wrong. The tribute to 911 was very tastefully done and very informative for someone who wasn't there. Parts of it were very moving. Would recommend going to this.

Thank Steve B
U.S.A. East Coast
Level Contributor
169 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
Reviewed 2 days ago NEW

An emotional reminder of 9/11. As it is below sea level, there are no windows. It's somewhat claustrophobic but not like a submarine as the halls are large with high ceilings. Don't miss the exhibit area with the fire engines.

Thank JackRabbit88
Burlington, Canada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I was recently in New York with my daughters and we had visited the Museum. My daughters were quite a bit younger and had heard about 9/11 but never really understood what was happening like I did. It seemed unreal when that first plane hit Tower 1 and the aftermath of destruction. We had the opportunity to actually meet and... More 

1 Thank Marchekr
West Malling, United Kingdom
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

A completely unique experience. Hidden away in a previous photographer's small studio, you will hear, see and touch pictures and memorabilia from the 9/11 recovery period, through the eyes of the NY Fire Dept. Very intense & thought provoking. Perfect for age 10 kids up. So pleased we visited.

Thank Heidi E
Waynesville, North Carolina
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Visit this Ground Zero museum before or same day as your visit to the Memorial. The photos say a lot, they are striking and story-telling. And the individual, personal, touchable World Trade Center artifacts made our visit special and relatable. The artifacts tells you how trusted Gary Suson was by the firefighters and rescue men and women. It's an airy... More 

Thank sandra h
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Absolutely fantastic experience. Highly recommended for both adults and children. Our time in New York was very limited and we had to pick between the 9-11 Memorial & Museum and the Ground Zero Museum Workshop. We also felt we had to be careful in what we selected because this was the first time introducing our 10 year old daughter to... More 

Thank Amanda K
East Hoathly, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We came with our 2 young children (7 and 9) who were just as taken by the heart wrenching and heart warming stories as we were. Some of the stories I'd heard or read before, but holding pieces of glass from the towers or touching part of the plane was incredibly moving. I loved the fact it was all so... More 

Thank DrMarieke
Norwich, United Kingdom
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Well worth a visit. Very emotional but so interesting. Very tastefully presented and so informative. Thank you for the experience.

Thank Corfu2013
Philadelphia, Pennsylvania
Level Contributor
61 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

I took a young European couple here and they could not believe this was not a medieval cathedral. always worth stop in for worship or observing its beauty.

Bronx, New York
Level Contributor
456 reviews
230 attraction reviews
common_n_attraction_reviews_1bd8 251 helpful votes
Reviewed 2 weeks ago

I have avoided visiting this Museum for a long time, but recently I accompanied a out of state visitor to the Museum. The staff of the museum are very friendly and helpful. I decided to visit the upstairs theater and snack bar first so as to prepare for the more emotional parts of the museum. It is recommended that you... More 

Thank Gregg H

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