Dave & Buster's - Arcade

Dave & Buster's - Arcade, New York City: Hours, Address, Dave & Buster's - Arcade Reviews: 3.5/5

Dave & Buster's - Arcade
3.5
Game & Entertainment Centres
10:00 AM - 12:00 AM
Monday
10:00 AM - 1:00 AM
Tuesday
10:00 AM - 1:00 AM
Wednesday
10:00 AM - 1:00 AM
Thursday
10:00 AM - 1:00 AM
Friday
10:00 AM - 2:00 AM
Saturday
10:00 AM - 2:00 AM
Sunday
10:00 AM - 12:00 AM
About
At Dave & Buster's you can play hundreds of the hottest new arcade games in our Million Dollar Midway and win tickets for epic prizes. Try our mouth-watering, chef-crafted creations in our American restaurant. From wings to steaks, we've got whatever suits your appetite. Our premium sports bar features innovative cocktails, impressive wine selection, and 20+ beers to assure we're stocked to satisfy! Watch your team on one of our massive HDTVs with epic stadium sound that surrounds you from every direction in the sports bar that crushes the competition. Invite all your friends or coworkers for an unforgettable party or event! We work with every size and budget to make planning easy so you can focus on the FUN!
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3.5
215 reviews
Excellent
49
Very good
63
Average
42
Poor
22
Terrible
39

Liz W
1 contribution
Aug 2021
My family and I went to Dave and Busters in Time square after a mets game. We were told to just sit anywhere and someone would be with us. We sat at our table with our 5 kids and everyone was hanging out behind the bar. After about 20 min, I walked behind the bar and they told me someone would be right with me. I then waiting another 10 min and was irate. I went back up again and then was rudely told that I needed to order and pay online. No one told us that at all. I went back and ordered online for the 7 of us, which was so aggravating. The second I put the order in , someone came over and told me I needed to pay. WE DIDNT EVEN GET OUR DRINKS YET! No one even helped us and it was not busy at all. We had been at the table at this point for about 40-45 min with nothing. So finally our drinks came and then we didn't see anyone else for another 30 min. Because no one was paying attention, my kids were able to walk behind the bar and fill their own drinks up 3 times and no one even noticed and no one said anything . Then my husband and I were able to do the same. HOW DOES THAT HAPPEN.!! The bill was paid and you added gratuity when no one helped us and the service was horrible. The table next to us actually went and got a bottle of tequila and was pouring it in their drink because the service was so bad. We are all waiting and the servers are just laughing and hanging behind the bar. We then let our kids go and play in the arcade where at that point, my husband and I got a drink and the bartender charged us 11 dollars and change. We gave her a 20 and never gave the change back. She put it in her tips. Then told us " I figured you were just giving me the rest". At this point I called for the manager. We go to the one in Philly and the service is amazing. This was a horrific experience. I would never recommend this location to anyone. Corporate should be ashamed
Written 2 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dylan D
1 contribution
Jun 2021
Paid for $40 worth of coins prior to visit with a friend we are supervisors of a bar and kitchen the bar manager greg stood up for a girl who hadnt sedrved us drinks at all.... but cut us off after 2 drinks??? the one server was nice but was forced to cut us off because the one girl thought she ran the place and had terrible service even people at the bar already were complaining about her... all becvause we were loud in my mind i think it was discrimination because me and my friend are loud people without drinks so dont ever go here the guy greg who cut us off doesnt know how to properly cut anyone off so you losat good paying customers
Written 17 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DavidLMiller
66 contributions
Dec 2019 • Family
I knew not to have high expectations for the food but this D&B’s was abysmal in regards to service. They have an automatic gratuity for parties of four or more persons. That really is no reason to be negligent in providing a service. I absolutely would NOT recommend going here for food.
Written 23 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ice Cream Dream
Ocean City, NJ37 contributions
Nov 2019 • Family
Game time! Dave and Buster’s has every arcade game ever! For every game you play, you get some tickets. Tickets get you amazing prizes like plushies and decorations! You simply must go to Dave and Buster’s if your looking for some fun.
Written 7 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GracoJr
Crumlin, UK88 contributions
Sep 2019 • Family
Visited here on a Sunday evening, the place was pretty empty. We had to wait a good 15-20mins before anyone even attempted to seat us. We finally got seated and ordered some drinks.

The drinks took an absolute age to arrive. Not a great start. Everyone ordered food. I ordered the unlimited wings.

Everyone else’s food arrived and was finished. Still no wings. Our server came over and checked on us. I flagged no wings had arrived, “the kitchen had messed up” was the excuse we revived. So another wait, again place was pretty empty so kitchen was hardly stretched to breaking point.

First round of wings finally arrived! They were pretty good, I ordered my second round. Again an age to wait for them. They arrived at last..

The second order was like they had been taken off someone else’s plate and put on mine. The wings all dried up and had sauce already on them? The fries all dried up and cold. Horrible.

Will never be back and would defo not recommend this place for food or drinks.
Written 23 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jon
Boston, MA279 contributions
Sep 2019 • Family
We visited for a quick hour before a matinee. The kids loved earning tickets more than the video games, and then spending time picking out prizes on the end. A word to the wise: if your destination is a Broadway show after visiting here, you won’t be allowed in with your shopping bag full of prizes. We had to go back to our hotel to drop things off before returning here.
Written 3 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

shell666632017
Leeds, UK5 contributions
Aug 2019 • Family
Visited here a few times during our 5 day stay in NY. Staff were always super helpful and friendly. Machines fixed soon as a problem was mentioned. The lady in the ticket shop was really helpful and gave once again great service. Thanks all for making my sons visit here a memorable one. He always wanted to visit a Dave and Busters now we've done it hes ready to visit another. I hope the staff are as attentive in future ones we visit. Thanks all!
Written 22 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lenny8004
Nixa, MO37 contributions
Aug 2019 • Friends
First it took forever to get served and there was hardly anybody here at 9:30 p.m. then when our food finally came out it wasn't the greatest. And I think our waitresses is the poorest that I have ever had. She would just stand there and even reveal our drinks and do literally nothing. I would have to give her hand signs to get stuff and never got salt he said I don't know where it is!
Written 4 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tiziano D
Yonkers, NY116 contributions
Apr 2019 • Family
I had previous positive experiences with this chain of restaurant, specifically in Rockland, where I even had a large party with 30 people, but I was unpleasantly surprised by the Pelham Manor facility. OK, first of all, why are they charging you $3 for an arcade card for which you are already paying for? Let me explain that: you buy lunch and pay more for the option of $20 in arcade money but then, strangely, they put a $3 charge for the card. Are you kidding me? Well, that probably would not have irritated me if not for the poverty of the food. I purchased Philly cheese steak sliders and (chicken) goldfingers. What happened there? Where's the beef? the sliders had only a hint of meat and cheese, and I mean a hint (see picture). they were dry and I can't tell you what they tasted like since the bread covered the taste completely. The goldfingers were all right, but at that point, my mouth was displeased enough and I have to confess that this was the worst meal I had in a long time (by the way, it was not even that cheap).
My wife ate salmon, which was cooked in the correct manner on the grill. I'd like to know, though, who gave them the idea that adding salt to fish is a great choice. Maybe it makes you drink more, but it certainly does not make you want to go back to that restaurant. The only saving points (not for me but for my granddaughter who is a toddler) were the arcade and the service, but that is not why I went there to eat, so thumbs down!
Written 15 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kara Quinn
Limerick, Ireland128 contributions
Jul 2018 • Couples
The food, the cocktails, the staff, the games......amazing! Every time we are in Manhattan we go to Dave & Buster’s. The food and drinks are really good value for what you get. I couldn’t finish the starter last time as it was so filling but sooo good. The staff are so nice too. They gave us tips for ‘real’ NYC must-sees. The games outside are brilliant too for small and not so small kids.
Written 8 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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