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NY Waterway - Your Key to the City Tours

New York City, NY
Review Highlights
Stranded yet again at WFC

It is inconceivable that only a small ferry is sent to pick up rush hour passengers from Wall St... read more

Reviewed 8 November 2016
via mobile
Definitely recommended.

Due to time limits it was a toss up between the Top of the Rock or a twighlight cruise along the... read more

Reviewed 19 September 2014
Norfolk England
Read all 15 reviews
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NY Waterway is the fastest and easiest way to and from Manhattan. Up through the 1800's, ferries were the only way to get to and around Manhattan. As bridges and tunnels were built, ferry transportation faded. In 1986, Arthur E. Imperatore and his family rejuvenated the NY Harbor with the launch of the first NY Waterway boat. Since then, NY Waterway has carried over 65 million passengers. NY Waterway has the largest ferry and excursion fleet in the NY Harbor, but it is still a family business with all the personal attention to service and amenities that it had when it was just Arthur's ferry. You are treated like family from the moment you step into our terminal. Some people say a NY Waterway cruise is the friendliest experience they have had in New York. We say "welcome aboard!"
  • Excellent42%
  • Very good26%
  • Average6%
  • Poor6%
  • Terrible20%
7 Nov 2016
“Stranded yet again at WFC”
19 Sep 2014
“Definitely recommended.”
New York City, NY
Write a Review
Reviews (15)
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1 - 10 of 12 reviews

Reviewed 8 November 2016 via mobile

It is inconceivable that only a small ferry is sent to pick up rush hour passengers from Wall St and World Financial Center at 6:07 pm, leaving 30 cold tired commuters behind at WFC because the company cannot get it that a bigger boat needs...More

Thank mmamilovich
Reviewed 19 September 2014

Due to time limits it was a toss up between the Top of the Rock or a twighlight cruise along the Hudson River. Having visited the ESB & viewed the sites from there we opted for the cruise & are we glad we did (29...More

Thank 324NorfolkEngland
Reviewed 17 September 2014

This is a good quick and inexpensive tour of New York. Our guide was very knowledgable and answered every wuestion we had. All of the staff were friendly from what I can remember.

Thank sjbarber0529
Reviewed 17 May 2014 via mobile

Was at the terminal after arriving from another tour operator. We wanted to get info on their bus service. There was no one at the window so I asked the guy at the Security/info desk. Nice guy. He asked someone that I believe works there....More

1  Thank cacherjoe
Reviewed 26 March 2013

The Waterway Tour was a great way to see Manhattan, The Statue of Liberty, Ellis Island, Brooklyn Bridge and several other areas of interest. Our tour guide seemed to know a lot about the history of each area we passed by. Being on our first...More

Thank Cindy H
Reviewed 18 March 2013

I have done the 90 minute lower manhattan cruise twice. If you are prepared you will have a great time and see an excellent view from midtown on the west side all the way to just before the United Nations building on the east side....More

Thank davesraves
Reviewed 10 January 2013

Loved this tour! It had just reopened after Hurricane Sandy, so we were really lucky to get this experience. The tour guide was very good, and we got some fantastic pictures. Even though it was -2 degrees, I stayed out on deck, making the most...More

Thank Lorraine065
Reviewed 1 April 2012

I used my NY Pass. The highlight was the Statue of Liberty. I always enjoy seeing her. My heart overflows with mixed emotions... liberty, slavery, miracle on the Hudson, Holocaust memorial, 9-11, etc. and so on.

Thank Recey R
Reviewed 31 October 2011

gets you around and you stay out of the traffic around the big cities

Thank robbytheump
Reviewed 1 June 2011

The time on the actual boat was okay, and the poor overworked tour guide was good. Everything leading up to the boat, and everything after it was a nightmare. We stood in a line that didn't move for an hour in a VERY hot room...More

Thank Lunettes
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