GO Airlink NYC
GO Airlink NYC
3
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Tours & experiences
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The area
Address
700 Rockaway Turnpike Ste 202, New York City, NY 11559-1014
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles2,878 reviews
Excellent
1,021
Very good
385
Average
209
Poor
214
Terrible
1,049

Curiosity13542937039
1 contribution
1.0 of 5 bubbles
Apr 2024 • Business
DO NOT USE.......failed to show up at the confirmation p/u time leaving the passenger stranded for two hours and unable to attend scheduled meetings later in the afternoon. Go Airlink would not make good or provide refund. Not a credible or reliable service!
Written 12 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We apologize for the inconvenience you experienced. This falls short of the standard of service we aim to provide, and we understand the frustration caused by the delay. We'll investigate the matter further to ensure it doesn't happen again.
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tomterrific
Illinois76 contributions
5.0 of 5 bubbles
I was very pleased with my transfer experience from LGA to Manhattan recently. I had booked a shared ride and shortly after arriving received a call from the Airlink driver to verify my location. Once we met up I was surprised to see I was traveling in style in a Tesla as opposed to the shuttle I booked. Great conversation with my driver and was soon arriving at my midtown hotel. Thank you Go Airlink NYC for a great start to my trip!
Written 11 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We're delighted to hear that you enjoyed your transfer experience from LGA to Manhattan with Go Airlink NYC. It's wonderful to know that our service exceeded your expectations, and we appreciate your kind words.
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian E
Billericay, UK276 contributions
2.0 of 5 bubbles
Apr 2024 • Couples
I would like to ask JULIA K to respond please. We have sent two communications via the GO AIRLINK website message service in the last 3 weeks asking for help regarding booking a future shared shuttle from Newark to The Leo House on 31 August. (Our flight number is not being accepted when we try to book online). Could I ask Julia K to respond to our messages please. Brian and Julie Edwards, in London, UK.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Brian and Julia, We apologize for any inconvenience you experienced while trying to book your shared shuttle from Newark to The Leo House. Our records indicate that our team has responded to your communications, providing guidance on why the flight number may be reporting an issue and suggesting that if you are unable to book online, you should contact us at +1 212 821 9000, where one of our representatives will be happy to assist you. We appreciate your understanding and cooperation.
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Uyen W
1 contribution
5.0 of 5 bubbles
Apr 2024 • Family
Our flight was delayed and we didn’t land in NYC until 2am. Antoine picked us up within 15 minutes of contacting the sedan service in a beautiful GMC SUV that was immaculate. The ride was smooth, Antoine was very knowledgeable, and we made it to our hotel safe and sound. This was probably the best experience I’ve had with transportation into NYC!
Written 5 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We're thrilled to hear about your exceptional experience with Antoine and our sedan service, especially during a challenging time with your delayed flight. Your safety, comfort, and satisfaction are our top priorities, and we're delighted that Antoine provided a smooth and knowledgeable ride, ensuring you arrived at your hotel safely. Thank you for choosing our service, and we look forward to welcoming you back to NYC in the future!
Written 7 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stella R
3 contributions
1.0 of 5 bubbles
Mar 2024 • Friends
DO NOT USE!! Website is misleading. People waited 2-3 hours for a pickup, They only have 1 van, we cancelled our return trip and booked a return trip at our hotel. Airport said this is all the time event, said to report to Port Authority.
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We apologize for the inconvenience and disappointment you encountered. Your feedback is invaluable to us, and we will investigate these issues further to improve our service reliability and transparency. Thank you for bringing this to our attention.
Written 7 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Passport593452
1 contribution
1.0 of 5 bubbles
Apr 2024 • Business
Waited an hour, terrible communication, no booking email, hard to find, they send a map link that doesn't work. Not worth the savings
Written 1 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We apologize for the inconvenience and frustration you experienced. Your feedback is important to us, and we will address these communication and logistical issues to ensure a smoother experience for all our customers in the future.
Written 7 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diane S
7 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
Took GO AirlinkNYC round trip from JFK to midtown Manhattan and back to airport. I was very impressed by GO Airlink’s communication with me when I landed at JFK—both via text and a call. Same upon return, GO Airlink contacted me while I was at my hotel awaiting pick up Togo back to the airport. The drivers both way did a great job—friendly and helpful. Highly recommend and I will use them again.
Written 31 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your positive feedback! We're delighted to hear about your excellent experience with GO Airlink NYC. We look forward to welcoming you again on your future travels.
Written 7 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrea L
1 contribution
5.0 of 5 bubbles
Nov 2023 • Solo
They were on time and upgraded me to a private transport from a shared ride at no cost! The customer service was also excellent.
Written 28 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We're thrilled to hear that you had a positive experience with our transportation service and that the upgrade to a private transport exceeded your expectations. Providing excellent customer service and ensuring punctuality are our top priorities, and we're delighted that we could deliver on both fronts. Thank you for choosing us, and we look forward to serving you again in the future!
Written 30 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

19mareep
Northgate15 contributions
4.0 of 5 bubbles
Mar 2024 • Family
I booked the share shuttle from Manhatten to JFK and was advised 40mins prior to pick up that I had been upgraded to a private vehicle, sharing with one other person.
Our driver was very friendly and helpful and the service was excellent.

My Daughter also booked a shuttle the day before but was kept waiting for an hour and in the end a private vehicle was sent. However this was after we had to follow up twice. This was an anxious wait as she had a flight to catch as well.

I would suggest all bookings be reconfirmed the day prior.
Written 26 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for sharing your experience with us. We're glad to hear that your ride in the private vehicle was enjoyable and that our driver provided excellent service. Your feedback regarding the need for reconfirmation the day prior is valuable to us, and we'll take it into consideration to ensure smoother experiences for all our guests in the future. We apologize for any inconvenience your daughter experienced and appreciate your understanding.
Written 30 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ayo
Barbados10 contributions
5.0 of 5 bubbles
The driver was very pleasant. He came about 15 minutes earlier than the scheduled time. His driving was safe. He asked whether the temperature in the vehicle was comfortable for everyone. He willing helped with the bags.
Written 26 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We're delighted to hear about your positive experience with our driver and the quality of service provided. Ensuring our guests' comfort and safety is paramount, and we're thrilled that you found our driver accommodating and attentive to your needs. Thank you for choosing our transportation service, and we look forward to serving you again in the future.
Written 30 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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GO AIRLINK NYC: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about GO Airlink NYC


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