Hard Rock Cafe New York
Hard Rock Cafe New York
4

Top ways to experience Hard Rock Cafe New York and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles1,648 reviews
Excellent
657
Very good
492
Average
238
Poor
133
Terrible
128

Gran7
Crossett1,511 contributions
5.0 of 5 bubbles
Hardrocks never disappoint. The atmosphere is electric and the food is good. Nice place to take a break but still enjoy the Times Sauare atmosphere
Written 26 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kaz
West Wickham, UK679 contributions
5.0 of 5 bubbles
Had a lovely birthday dinner here. Great wings and burgers and a surprise birthday song and ice cream sundae.

Atmosphere is great and obviously memorabilia is great to see.
Written 15 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the 5 stars you guys rock!!!!!!!!
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jada J
1 contribution
5.0 of 5 bubbles
May 2024 • Family
i had a great time at he Hard Rock due to my server being so wonderful. I was already having a bad day and Lanita took great care of me. She know how to hold a conversation whiles being very professional and charming. Her energy and spirit it great. HIGHLY Recommend asking for her. This was not my first time at Hard Rock but this was my most enjoyable time.
Written 7 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the 5 stars you guys rock!!!!!!!!
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claire C
1 contribution
3.0 of 5 bubbles
May 2024 • Family
Food was great and the service was good.. until the bill- our server Lanita was lovely, till we paid. She gave us a “discount” then demanded we pay her more tip as we were $10 short, however we had tipped her the full 25%, she also picked up more cash one of our party had taken out of their wallet and conveniently forgot the over $100 we had paid on card. When challenged she was defensive and made a huge show of counting the cash, all the while clutching to one side the handful of cash she had taken from one of our party off the table. Even after this embarrassing charade she still made off with about a 35% tip (over $60!). Watch out!
Written 5 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the review and letting us know about what happened with you .please feel free to email me at chris.goller@hardrock.com so we can talk more about this.
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tashad195
Coventry, UK186 contributions
3.0 of 5 bubbles
Loved the location and decor of this place - the memorabilia they have is really cool and we liked the setting for the meal. The food was nice, but not outstanding given the prices. Worth a visit for a meal if you're into the music, like we are!
Written 5 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thanks for the review and we hope to see you guys again real soon.
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MrsRJO
Lancaster, UK95 contributions
5.0 of 5 bubbles
Such a great afternoon had. The food was amazing and plentiful, hubby and friend enjoyed the cocktails (I don't drink) Our server Leo was great, steady service and so polite.
Written 27 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the 5 stars you guys rock!!!!!!!!
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah C
Preston, UK9 contributions
2.0 of 5 bubbles
Apr 2024 • Family
We were massively disappointed with our visit to Hardrock Cafe NYC, we have visited Hardrocks all over the world as it is our teenagers favourite place. We arrived to be told there was an hours wait, which was fine we expected this, so we had a look around and waited in the seating area. We were shown to a high table even though there was plenty or regular tables available. Our table was directly in front of the DJ so it was very loud and we had little space. We placed our order with a waitress who was very uninterested and not friendly. Our food arrived and 3 out 4 meals were cold so we struggled to find any staff so that we could explain, we finally found someone and sent the food back. Our food was replaced but when it was returned the order was wrong so we had to send my sons meal back again. Our waitress was nowhere to be seen. Eventually she reappeared with our bill but just placed it down because she said she was leaving. This was our worst meal and experience during our weeks stay in New York.
Written 11 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam N
Stockton-on-Tees, UK22 contributions
4.0 of 5 bubbles
Apr 2024 • Couples
Food and service both amazing. Drinks also amazing! Would go back! Really enjoyed our night there. The only thing was the drunk guy at the bar staff seemed to have no control he was dancing all over and running up to family’s who where trying to enjoy there night. He was shouting and singing extremely loud. Several complaints made but nothing actioned by bar staff. It didn’t bother us but did other people. Our night was still good!
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peta P
Sidcup, UK515 contributions
5.0 of 5 bubbles
Lovely food with fabulous service by Jose (I think that was his name) very attentive and super friendly. Atmosphere was great with good music and the decor was nice to walk around and have a look at.
Written 31 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie N
Sunderland, UK164 contributions
3.0 of 5 bubbles
The restaurant was almost empty but they seated at the back next to the kitchen and proceeded to knock into my husband. The server was pleasant and helpful and the food was ok.
Written 2 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HARD ROCK CAFE NEW YORK: All You Need to Know BEFORE You Go (with Photos)

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