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Independence Visitor Center

599 Market St, Independence Mall, Philadelphia, PA 19106-1518
+1 800-537-7676
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The Independence Visitor Center is the gateway to America's Most Historic Square Mile. Located in the heart of Independence National Historical Park, the official Visitor Center of the region is the exclusive location to pick up free-timed tickets to tour Independence Hall. The Independence Visitor Center also provides visitor services and amenities, including a multilingual staff fluent in nine languages, on-site ticketing to more than 60 area attractions and tours, free regional maps and brochures, comprehensive daily event listings, and free informative historical films and wireless internet access. The Visitor Center is also the primary point of orientation for the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware and Montgomery Counties in Pennsylvania.
  • Excellent56%
  • Very good34%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift shop” (191 reviews)
“clean restrooms” (66 reviews)
Open Now
All hours
Hours Today: 8:30 AM - 6:00 PM
Suggested Duration: < 1 hour
599 Market St, Independence Mall, Philadelphia, PA 19106-1518
City Center East
+1 800-537-7676
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1 - 10 of 1,794 reviews

Reviewed yesterday

Was recommended by the Carriage Drive to stop and get the Gazette..newsletter of local happenings. Details hours, fees and activities. Also, very clean restrooms.

Thank tommyhJ8415SK
Reviewed 2 days ago

The staff at the help desk were very friendly, and this is the where the national Parks staff are located where you get your free timed entry ticket to Constitution Hall. There are gifts shops, a cafeteria and toilets here. Unfortunately my son left his...More

Thank cmyw0rld
Reviewed 2 days ago

As far as visitor's centers go, this one wasn't bad. Since our trip was a bit last minute, we stopped here first to get ourselves oriented and the staff did an amazing job offering us a rough idea of what our group would enjoy. We...More

Thank Aryun
Reviewed 5 days ago via mobile

I found this place although large quite soulless and not of any great value to me in terms of understanding Philadelphia. A number of the shops within all seemed to have staff working who were as bored as I was. Leaning on counters looking uninterested...More

Thank tranzactnow
Reviewed 1 week ago

Didn’t go into things they offered we just stood and read.i think we went there to get tickets to independence hall,but started reading the walls was interesting..till I saw obama on the wall..

Thank europeantraveler1953
Reviewed 2 weeks ago via mobile

The staff are very knowledgeable of various tours in the city of Philadelphia. The bathroom were upgraded which was definitely needed. At this time, the entire facility is being expanded. The center is scheduled to be completed this year. Inside of the center are benches....More

Thank acC1927HO
Reviewed 3 weeks ago via mobile

Spoke to two people seeking advice and felt like I was interrupting their conversations with one another. Place needs a thorough cleaning and some management. Not impressed in the least. Just not much there.

Thank LEANC1965
Reviewed 3 weeks ago

Great place to have fun,Big gift shop.Alongside there are sings and informations where you should stop and learn something while you are there.If able get a tour,much more fun with it.

Thank Nella N
Reviewed 3 weeks ago via mobile

The visitors center is larger and very comprehensive. The informational displays are awesome and the staff is very friendly.

Thank jdms33
Reviewed 3 weeks ago via mobile

We went to the visitor center and bought tickets for the subway. Our five-year-old had never been on a subway and it turned out to be a fantastic fun adventure that he can tell his classmates about when we get back home. The visitor center...More

Thank Amy S
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Nearby Attractions
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Ask a question
Questions & Answers
13 July 2016|
AnswerShow all 7 answers
Response from IVCC | Property representative |
We are happy to try to help! What convention are you interested in attending?
31 August 2015|
Response from Albert L | Property representative |
Good morning! I believe you are referring to snagging the timed tickets for Independence Hall. You can call 1-877-444-6777 or visit recreation.gov to purchase tickets. Please note, that only 40% of tickets are able to... More
Kerrie Z
4 June 2015|
AnswerShow all 7 answers
Response from Albert L | Property representative |
Good afternoon Kerrie, our apologies for our late response. I thought this was already answered by a member of our staff. We here at the Independence Visitor Center do not have storage areas in our building. And what many... More