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Philadelphia Trolley Works

1350 Schuylkill Avenue, Philadelphia, PA 19146-3200
+1 215-925-8687
Website
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US$63.00*
and up
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Philadelphia 27-Stop Double Decker Tour Pass
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Overview
  • Excellent65%
  • Very good23%
  • Average4%
  • Poor4%
  • Terrible4%
Travellers talk about
LOCATION
1350 Schuylkill Avenue, Philadelphia, PA 19146-3200
CONTACT
Website
+1 215-925-8687
Write a Review
Reviews (146)
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1 - 10 of 141 reviews

Reviewed 1 week ago

We did the big bus tour with the open top double decker bus. It was a great way to see the city and not have to worry about driving. Our guide was great and knew all of the history. You can get on or off...More

Thank pjfine
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 1 week ago

Hello pjfine, Thank you for choosing Philadelphia Trolley Works & Big Bus Tours, and for your review. I am pleased you enjoyed the tour! Thank you for acknowledging your guide. Our guides strive to provide an informative and engaging tour.

Reviewed 4 weeks ago

One of the best trolley tours I've ever been on. I'm from the Philadelphia area and I still learned so much and saw parts of the city I've never seen before! Great staff and overall experience!

Thank 454heather
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello 454heather, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your trolley tour and found it a "great experience." Thank you for acknowledging our staff. They strive to provide the best tour experience possible.

Reviewed 4 weeks ago

Our company used their bus to go to a concert and it was amazing. The bus was super clean and the bus driver was extremely professional! I highly recommend using the Philadelphia Trolley Works for a great experience!!!

Thank Joseph B
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello Joseph B, Thank you for your review, and for "highly recommending" Philadelphia Trolley Works. I am pleased you found our transportation service a "great experience."

Reviewed 4 weeks ago

I'm so glad we were able to find Philadelphia Trolley Works! We've had so much trouble with previous transportation companies, but they were no disappointment! The specific bus that we chose was clean, safe, and reliable; and our driver was friendly and professional. This company...More

Thank ShannonDMonk
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello ShannonDMonk, Thank you for choosing Philadelphia Trolley Works and for your review. I am pleased we were able to accommodate your event transportation needs. We look forward to working with you in the future.

Reviewed 4 weeks ago

I have used this company multiple times and they have never steered me wrong! Their customer service is amazing! My most recent experience was a girls night out from New Jersey to Philadelphia and my group was extremely impressed. Our driver showed up early, got...More

Thank Kelly C
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello Kelly C Thank you for choosing Philadelphia Trolley Works and Big Bus Tours. We are pleased that you found your experience "impressive" and our customer service "amazing." We look forward to accommodating all your future transportation needs.

Reviewed 4 weeks ago via mobile

My friends and I went out for a celebration and chose Philadelphia Trolley Works. Our bus driver, Makail, got us safely to our destination, he was the best! Highly recommend using Philadelphia Trolley Works if you are around the Philly area!

Thank sammig614
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello sammig614, Thank you for choosing Philadelphia Trolley Works and Big Bus, and for your reviewed. We are pleased you enjoyed your experience, and thank you for "highly recommending" our transportation services.

Reviewed 4 weeks ago

We used Philadelphia Trolley Works to help with transportation for a group outing and it was an amazing experience! From the minute we booked with them they were extremely professional, courteous, and friendly! We selected them for their bus/van transportation and the vehicle was extremely...More

Thank danagervasi
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello danagervasi, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. We are pleased you found our staff "professional and friendly", our vehicles, "clean" and in good condition, and that your overall transportation experience was "amazing." Thank you for recommending...More

Reviewed 4 weeks ago

Highly recommend this company! They were amazing and very accommodating. Our driver were early picking us up to attend a concert, stayed with us the whole time through the tailgate/concert, and took us home!! If you are looking for a transportation company who is reliable...More

Thank paigeormont
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello paigeormont, Thank you for choosing Philadelphia Trolley Works & Big Bus Tours, and for your review. We are pleased you found our transportation service to be "amazing and very accommodating." Our staff strive to provide the best experience possible from start to finish. Thank...More

Reviewed 4 weeks ago

I use transportation services around the Philly and NJ areas multiple times a year for our work events. Most of the time the bus/van services we’ve used provided less than a stellar experience. These guys hit a home run on all levels. From the scheduling...More

Thank jimW5818UT
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 4 weeks ago

Hello jimW5818UT Thank you for choosing Philadelphia Trolley Works, and for your review. I am pleased that you found our transportation service to be the "best", and we look forward to working with you again.

Reviewed 9 September 2017 via mobile

My friend and I rode around with trolley works all day today and had such a wonderful time! The tour guides are so funny and provide all kinds of interesting facts about the city! I highly recommend this as the best way to see the...More

Thank Erica M
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 12 September 2017

Hello Erica M Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. I am pleased you enjoyed your tour experience. Thank you for acknowledging the tour guides. They take pride in providing an engaging, interesting, and informative tour, and appreciate...More

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Ask a question
Questions & Answers
lewiscrew3
12 July 2017|
Answer
Response from Pamela M | Property representative |
Hello, the first tour of the day leaves 5th & Market Sts at 9:30 am. If you board the first or second tour of the day, you should, barring unforeseen circumstances, have enough time. The tour takes about 90 minutes.
0
Votes
janac576
21 April 2017|
Answer
Response from Pamela M | Property representative |
Hello janac576, You can exchange the City Pass voucher at the Big Bus kiosk at our Stop #6, outside the Marriott hotel at 12th & Filbert Sts. One of our sales representatives will be happy to assist you with that.
0
Votes