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Address: 9810 August Dr, Jacksonville, FL 32226-2739
Phone Number:
+1 904-357-3080

TripAdvisor Reviewer Highlights

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Small port area

Yes this is a very small port area and very congested. If plan on dropping the family off and then parking in the parking lot, you will need to either get here early or be... read more

Reviewed 12 April 2017
Woodstock, Georgia
via mobile
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Woodstock, Georgia
Level Contributor
419 reviews
115 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
Reviewed 12 April 2017 via mobile

Yes this is a very small port area and very congested. If plan on dropping the family off and then parking in the parking lot, you will need to either get here early or be prepared to wait a while. When you pull into the port area you will need to have your driver's license and ship information ready to... More 

1 Thank tckramer
Newnan, Georgia
Level Contributor
95 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 27 February 2017

My family and I visited the JaxPort Terminal in order to embark on our first Carnival cruise aboard the Elation. Parking was expensive here and was paid upfront ($15.00/day) and the attendant was less than friendly. Had to park at the available lots that were as far from the entrance as possible and walked around 500 yards or so with... More 

1 Thank Atomic-Style
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 27 February 2017 via mobile

Nice small port to travel out of. Staff very friendly. Uncomplicated and direct to get in or out. Going home there were plenty of cabs waiting. We would leave from JaxPort again!

Thank loribG857DN
Winston Salem, North Carolina
Level Contributor
144 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 27 February 2017

Parked here for a few days while on a cruise. Parking was close and easy to maneuver. No issues at all and the parking is secured. Departure was just as easy too. I would park here again.

Thank rambo4567
macon, ga
Level Contributor
41 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 12 February 2017

I was thinking about parking across the street because it was cheaper but I'm glad I parked at the port. Was able to go straight to my car and leave.

Thank ttweety75
Dawsonville, Georgia
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 5 January 2017

We have departed from several ports, but Jaxport is the WORST that we have ever experienced. From the baggage check, to the security check to the embarkation. Absolutely ridiculous! We actually witnessed the security check shut the line down because embarkation could not process passengers. Just a note. We have experienced must faster embarkation at other ports when we were... More 

1 Thank Steve C
Level Contributor
78 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 30 November 2016

You pay to be near the ship but I have to say that the parking was secure and fenced in. The wait time to get to the booth was minimal and easy. You pay as you pull in. We went earlier than our alloted time and had no problem getting aboard. If you have an elderly person with you and... More 

Thank Sheila E
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 3 November 2016 via mobile

Keep it simple and pay the few dollars extra near the ship. It's steps away or if you have difficulty walking or simply let someone drive you. There is a shuttle to take you to the cruise terminal. A flat rate of $75 for 6 days or 5 nites. All security.

2 Thank Tim M
Savannah, Georgia
Level Contributor
90 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 108 helpful votes
Reviewed 20 October 2016

We've been to the Port of Jax a few times (3) the port is not fancy, bare bones facility, but it does the job. You'll pay about $15 per day to park. Handicap parking is closest to terminal. There is a golf cart to help if you need it. The attendants are quick to get you in, take your $... More 

3 Thank Carla S
Hagerhill, KY
Level Contributor
42 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 4 October 2016

Pretty easy to find, fast to park and had shuttles to help get you and all your luggage to the port. Lines went pretty fast, it was totally a learning experience and will go even better next time for us. But this went pretty smooth. Parking wasn't super full when we got there to park for our cruise on Carnival... More 

2 Thank Myssi73

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of JaxPort Tour and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?