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Review Highlights
Worst Service Ever! avoid

I contacted this company one month before my trip to Fairbanks to confirm our party and also... read more

Reviewed 23 February 2018
Giulio F
,
London, United Kingdom
Northern lights tour

Just a waste the time and money experience .this person load a small bus while it was snowing ,and... read more

Reviewed 25 December 2017
Seamus O
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Alaska Northern Lights Tour has an evening of viewing Aurora and Native Culture Show at a remote Lodge with an excellent view of Northern Skies. Also has, a Fairbanks City Tour, Dog Sled Rides, Chena Hot Springs Tours, and Ice Fishing Tours. Activities are Guided by Owner, Ben Boyd who is an Alaska Mountain Man who lived from hunting and trapping, using only a sled dog team for transportation. In later life attended University of Alaska Fairbanks and received a BA Degree in Cultural Tourism and a MA Degree in Cultural Documentation. He is Producer of many Cultural Videos that can be seen on Boyd Communications Youtube Channel. He gives Native Culture Presentations and preforms a Native Hoop Dance for which at over age 70 is the Oldest Native Hoop Dancer in the World.
  • Excellent71%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible6%
Travellers talk about
“ben boyd” (28 reviews)
“hoop dance” (20 reviews)
“chandalar ranch” (29 reviews)
LOCATION
Fairbanks, AK

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"ben boyd"
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"hoop dance"
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"chandalar ranch"
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"city tour"
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"aurora viewing"
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"pleasant valley"
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"northern lights"
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"chena hot springs"
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"hot chocolate"
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"his life"
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"great viewing area"
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"totally worth the money"
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1 - 10 of 113 reviews

Reviewed 23 February 2018

I contacted this company one month before my trip to Fairbanks to confirm our party and also confirm kids would be coming and if that was ok, I clearly explained we had a 3 year old a 5 months old, the individual signing himself as...More

3  Thank Giulio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2017

Just a waste the time and money experience .this person load a small bus while it was snowing ,and it was not a chance to see and lights activity ,but he claim that in where he would take us it was a clear valley !!...More

3  Thank Seamus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 28 February 2018

We apologize that your experience wasn't what you envisioned. Please understand that we have no control over what the weather or aurora does on any given night. We pride ourselves in doing our best of notifying everyone of what the weather and aurora conditions are...More

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Reviewed 29 October 2017

We were not picked up by Ben, that was fine. It was generally a silent ride to the cabin. We waited outside & inside when it gets cold. We didn’t see the lights unfortunately, however we should’ve a cultural dance from what i understand. Not...More

1  Thank MrsKYRig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 9 November 2017

We are very sorry but Ben Boyd is now 74 yrs. old and not able to do the Hoop Dance all the time. We are in the process of changing all of our advertising concerning this. The Hoop Dance is something we always do for...More

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Reviewed 13 September 2017

We traveled to Fairbanks in early September and was fortunate to view the Northern Lights that evening via this tour company. Ben Boyd, a Native Athabaskan picked us up timely at our hotel in a van and traveled 25 miles to a large lodge sitting...More

2  Thank Pam105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 28 September 2017

Thank you for the very good review! Not only myself, but also my Alaska Native guides are able to provide this quality of service for your tours. We are the only Native owned and operated tour in Fairbanks with Native guides who were raised in...More

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Reviewed 13 August 2017

We based our decision to choose this tour company on other reviews prior to our visit to Fairbanks. Thanks to all of you for a great choice. The Native guide, Hue, picked us up right on time at our hotel for the Fairbanks City Tour....More

Thank walter u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 23 August 2017

Thank you for the great review! As you can see from the review we have highly qualified guides who not only take you to each locations but also guides you through the attractions. Most other city tour companies have shuttle drivers who only drive you...More

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Reviewed 23 June 2017

My mom and I took the tour in December, it was a bummer we didn't see the lights, but that is obviously not the fault of the tour company. As far as the tour goes, it was affordable and convenient, as they will pick you...More

1  Thank Pun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2017

This was a pleasant evening despite the fact that nature did not cooperate (at all!) The room was crowded as I had been warned, but there were 2 levels for viewing & it was easy to look outside & see whether the lights were out...More

Thank Kit640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 20 April 2017

Thank you for the nice review even thought you did not see the lights. About the only bad reviews we get are usually from people who did not see the lights. Out of their disappointment of not seeing the lights, they want to try and...More

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Reviewed 30 March 2017

I would recommend this tour wholeheartedly. First of all, the price is affordable. It was $75. They will pick you up in your hotel and bring you back. Emmet will chat with you and is friendly. He's not too chatty, so it's perfect. Then they...More

2  Thank CPinSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 16 April 2017

Thank you for your review and letting us know about the rudeness of this employee. This employee was only a temporary hire during our very busy season. She is actually from Japan and not a local person working regularly for at the lodge. Our season...More

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Reviewed 23 March 2017

Great tour, Ben Boyd is the owner/guide he picks you up and tells stories all the way to his ranch 25 miles out of town. There you are presented with a warm and cosy ranch with hot drinks and restrooms to use until the lights...More

Thank mmm42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2017

This was a wonderful tour!! We had a group of 5 adults and two children (1.5 & 3.5 yrs old). We ended up adding an extra night/tour bc we weren’t lucky enough to see the lights the first night. We didn’t see them the second...More

Thank AmberAyame76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenBoydAlaska, Owner at Alaska Northern Lights Tour, responded to this reviewResponded 21 March 2017

Thank you very much for the nice review. You can buy a copy of my CD that has the song that you are talking about, that you liked, on my personal website. If you put in a search on Google for Ben Boyd Alaska you...More

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Questions & Answers
Jan H
12 November 2017|
Answer
Response from Pam105 | Reviewed this property |
Northern Lights do not appear like a light switch. You take your chances when you book a tour. The city hotels do post if the weather conditions are ripe for the Lights to appear but there is no guarantee. Call up the tour... More
0
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Teri L
3 November 2017|
AnswerShow all 2 answers
Response from walter u | Reviewed this property |
I am not with the Alaska Northern Lights Tour. My wife and I used them for our trip to Fairbanks. Please visit their website to get information. They are wonderful. Their email is info alaskanorthernlights Thanks for... More
1
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