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Wild Bear Falls Waterpark

915 Westgate Resorts Rd, Westgate Smoky Mountain Resort & Spa, Gatlinburg, TN 37738-5155
+1 865-430-4800
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Review Highlights
Love it!!

The waterpark is great!! They have a spot for babies, little kids, and older kids too. There is a... read more

Reviewed 24 October 2017
Katlynn M
via mobile
Fun for all ages

We weren't staying at Westgate Smokey Mountain Resort this trip, but made it a priority to go and... read more

Reviewed 12 October 2017
Dawn L
Read all 373 reviews
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A mountain-themed, world-class family indoor water park, Wild Bear Falls at Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, features a state-of-the-art retractable roof, taking Mother Nature out of the equation! Guests can enjoy comfortable conditions year round. Imagine splashing in the heated water when it's freezing outside! At more than 60,000 square feet, Wild Bear Falls is the largest indoor water park resort in the South and the fifth largest in the country. A total of 300,000 gallons of water flow through Wild Bear Falls daily. An idyllic break for both parents and kids, Wild Bear Falls offers an atmosphere that sets aside bonding time and a safe, supervised yet independent kid-friendly atmosphere that allows parents a chance to relax with children visible nearby. Lodging and accommodations are available at both Westgate Smoky Mountain Resort and River Terrace Resort. Attractions at Wild Bear Falls include a lazy river, a variety of different slides, an amazing treehouse play feature that dumps gallons of water periodically and more. Plus, a snack bar.
  • Excellent49%
  • Very good26%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
“water slides” (60 reviews)
“westgate resort” (15 reviews)
Closed Now
All hours
Hours Today: 11:00 AM - 7:00 PM
LOCATION
915 Westgate Resorts Rd, Westgate Smoky Mountain Resort & Spa, Gatlinburg, TN 37738-5155
CONTACT
Website
+1 865-430-4800
Write a ReviewReviews (373)
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1 - 10 of 370 reviews

Reviewed 24 October 2017 via mobile

The waterpark is great!! They have a spot for babies, little kids, and older kids too. There is a lazy river and there are two slides. They also have two hot tubes. The lifeguards are helpful and are there the whole time and rotate every...More

Thank Katlynn M
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 1 November 2017

We appreciate you taking the time to share the details of your most recent visit to our water park. We are very happy to hear that you and your family have a pleasant time.Please visit again soon! Nahika.

Reviewed 12 October 2017

We weren't staying at Westgate Smokey Mountain Resort this trip, but made it a priority to go and enjoy the waterpark. We are seniors, but enjoy the hot tubs and the lazy river tubing. It is a great place for kids of all ages, from...More

Thank Dawn L
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 20 October 2017

Thank you for taking the time to share your experience at Westgate Wild Bear Falls Waterpark. It thrills us to learn that guests old and young, enjoy all that the waterpark has to offer. We hope return for more future visits in the future! Nicole

Reviewed 10 October 2017

If your family enjoys waterparks you will not be disappointed with Wild Bear Falls! My family enjoys this waterpark every time we go to the mountains of Gatlinburg. There is something for everyone of all ages. I enjoy the snack bar and lounge area myself....More

Thank fwtw1993
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 11 October 2017

Your feedback is appreciated. We are pleased to learn that you and your family enjoyed Wild Bear Falls Waterpark! Providing a fun atmosphere with fun for all ages has always been our goal and we are happy to read that we achieved that during your...More

Reviewed 5 October 2017

April was fantastic instructor for water aerobics and life guard she is personable, carding and fun. Informative and even gave us great tips on what places to visit during our stay! Wish I could take her hone with us

Thank Susan N
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 8 October 2017

Thank you for your incredible comments and sincere recommendation. Nothing is more rewarding than reading the inspiring feedback from another satisfied guest, and we greatly appreciate your review. The next time you’re in town; we would love to exceed your expectations once again. Ray

Reviewed 5 October 2017

We have visited Wildbear Falls many times over the years and will continue to go back. It's a good value for what you get. Two large waterslides, a long lazy river, hot tubs, swimming/sports pool, kids zone and a great splash area. This is a...More

Thank csa1861
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 8 October 2017

Thank you for posting a wonderful review of your recent visit. We are delighted to hear that your family had great time and enjoyed the many attractions we offer. We would be honored if you would come back and see us soon! Ray

Reviewed 1 October 2017

We were in Gatlinburg for a week and we ended up here two times. Really liked the kiddie area, my 1 and 3 year old loved playing in it. We also enjoyed the lazy river. Affordable food and drink you can grab from upstairs. Only...More

Thank FLdisneyfamily
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 3 October 2017

Thank you so much for the great review. We are delighted to hear that you and your family had such a fun visit with us. We invite you back, and we hope to see you again soon! Sam

Reviewed 6 September 2017 via mobile

We are owners at Westgate Resorts and love spending our vacation here. Our daughter would spend everyday in the water park. The staff is wonderful! The park is always clean! The snack bar is delicious!More

Thank Britany H
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 11 October 2017

Thank you for your review of Wild Bear Falls Waterpark at the Westgate Smoky Mountain Resort. Coupling exemplary service with praiseworthy facilities is all part of our mission to provide you, our guest, with an excellent day at the waterpark. We are glad to hear...More

Reviewed 1 September 2017

We spent half the day there! We loved the place and wil return! We had so much fun getting wet under the waterfall bucket and my husband loved the water slide!

Thank carousel27
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 5 September 2017

Thank you so much for the great review! We are delighted to hear that you and your family had an excellent visit, and we look forward to welcoming you back soon. Sam

Reviewed 30 August 2017

Went with my wife and 6 y/o daughter. First day we stayed almost all day long and had a blast. Park is clean and perfect size and attractions for a 6 year old. We had breakfast upstairs (30 bucks for all you can eat) and...More

Thank NorthsidePK
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 5 September 2017

Thank you so much for taking a moment to share your thoughts with us. We are so glad you and your family enjoyed your visit, and we look forward to your future visits. Sam

Reviewed 26 August 2017 via mobile

I would never recommend this place. My daughters were exposed to a parasitic worm (roundworm) in their pool. Absolutely disgusting and experienced diarrhea after swimming there. Don't waste your time or money!!!!!!! Customer service is also nonexistent!!!

4  Thank ab23117
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Ask a question
Questions & Answers
Oleana B
22 July 2017|
AnswerShow all 3 answers
Response from WestgateGuestRels | Property representative |
For our owners, it is free. For non-owners, the one-day admission is $18.95, three-day admission is $39.95, and the five-day admission is $66.95. All prices are per person.
1
Vote
Savannah B
9 July 2017|
AnswerShow all 8 answers
Response from WestgateGuestRels | Property representative |
You can stay off site and still be able to go to our water park as long as you purchase admission tickets.
0
Votes
Lisa F
2 April 2017|
Answer
Response from Danny R | Reviewed this property |
yes it does
0
Votes