We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Basin St. Station

501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
Book In Advance
More Info
and up
New Orleans Music Tour
More Info
and up
Haunted Cemetery Tour
More Info
and up
New Orleans French Quarter and Cemetery Walking Tour
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.
  • Excellent60%
  • Very good32%
  • Average8%
  • Poor0%
  • Terrible0%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 17:00
501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
Write a Review
Reviews (67)
Traveller rating
Traveller type
Time of year

1 - 10 of 64 reviews

Reviewed 3 weeks ago

During one of our tours this was a 15-min rest stop, and at first we weren't going to go inside but so glad we did, the old-time feel and glared throughout the restored train station was remarkable, I would highly recommend everyone to stop in...More

Thank tonyacatscan
Reviewed 7 June 2017

Popped in with an out of town guest. Enjoyed the maps and artwork. Would stay longer next time. I did not check out the rest rooms.

Thank harmsenom
Reviewed 29 May 2017

First the parking across the street is five dollars for the day with pick up before 6 PM. Walk down Louis Street and you are on Decatur Street. At Basin Street Station the staff is there to give info to help you enjoy the French...More

Thank 112EstherW
Reviewed 23 May 2017

This was one of the best facilities that is designed to showcase one of it's many historic sites. Super clean restrooms, friendly and helpful travel guides and a exceptional display of the past. The station is a tribute to the foresight of the city fathers.

Thank Ed W
Reviewed 13 April 2017

A nice visitors center, and a stop on the bus tour. It had clean bathrooms and a gift shop and it was a nice information spot as well.

Thank Bernardo F
Reviewed 13 April 2017

My wife and I were heading toward the French Quarter and decided to pull in here for a rest stop. We had visited this facility once before, when we were taking a movie tour of New Orleans. As a result, we knew what to expect....More

1  Thank psychprofessor
Reviewed 29 March 2017 via mobile

We stopped here as it's part of the hop on and off city bus tour. First thing, they have very clean restrooms. The building is filled with train history and has some nice small exhibits to peruse through while you wait for your bus to...More

Thank Caroline L
Reviewed 2 January 2017

It was hard to find information on the internet regarding self guided walking tours but this place had it all. Located in a restored train station it has limited train related museum items. A gift shop. Bathrooms. The cheapest parking near the French Quarter. And...More

2  Thank RoJoKa
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 18 February 2017

We are happy that you enjoyed your visit with us, thanks for all the kind words.

Reviewed 19 November 2016

The staff are very friendly and helpful, and the gift shop seems to have some interesting stuff in it. Also, if you're checking out the cemetery nearby (St Louis Cemetery No 1) and need to use the restroom or grab a quick snack, this is...More

Thank ThePathLessTravelled
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 18 February 2017

We are happy you enjoyed your visit to Basin St. Station. Thank you for sharing your feedback.

Reviewed 23 October 2016

check out this building because you will learn a lot about the hurricane katrina and the city it flooded - you will find trains, gifts, and all kinds of interesting stuff - you can have a cup of coffee too.

Thank paws0810
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 4 November 2016

Thank you for taking the time to share your experience! We are happy to read that you enjoyed your visit with us.

That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
Nearby Restaurants
1,314 reviews
.35 km away
451 reviews
.40 km away
Cafe Conti
272 reviews
.39 km away
Dreamy Weenies
170 reviews
.36 km away
Nearby Attractions
St. Louis Cemetery No. 1
2,753 reviews
.07 km away
Our Sacred Stories
24 reviews
.11 km away
Our Lady Of Guadalupe Church
29 reviews
.14 km away
Ask a question
Questions & Answers
Joan T
31 October 2016|
Response from Kyla B | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
sally f
17 July 2016|
AnswerShow all 6 answers
Response from Kyla B | Property representative |
Thank you for your interest in Basin St. Station . Parking costs are between $5 – $10 depending on the day of the week (subject to change during special event dates). Grayline is a half mile from Basin St. Station and is... More
22 February 2015|
Response from Doug P | Property representative |
If the wedding is 5pm or after, you can park complimentary in our Main Parking Lot. If the wedding is during the day, a security guard can give you a parking pass to park in the parking lot across the street.