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Basin St. Station

Certificate of Excellence
French Quarter
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Address: 501 Basin Street, New Orleans, LA 70112
Phone Number: +1 504-293-2600
09:00 - 17:00
Closed now
See all hours
Sun - Sat 09:00 - 17:00

New Orleans' premier Visitor Information & Cultural Center located in...

New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.

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TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 33
  • 18
    Very good
  • 5
  • 0
  • 0
Great visitor information center, amazing bathrooms!

The staff are very friendly and helpful, and the gift shop seems to have some interesting stuff in it. Also, if you're checking out the cemetery nearby (St Louis Cemetery No 1... read more

5 of 5 bubblesReviewed 2 weeks ago
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59 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 56: English reviews
Level Contributor
134 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

The staff are very friendly and helpful, and the gift shop seems to have some interesting stuff in it. Also, if you're checking out the cemetery nearby (St Louis Cemetery No 1) and need to use the restroom or grab a quick snack, this is definitely a great option!

Thank ThePathLessTravelled
Port Saint Lucie, Florida
Level Contributor
294 reviews
186 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

check out this building because you will learn a lot about the hurricane katrina and the city it flooded - you will find trains, gifts, and all kinds of interesting stuff - you can have a cup of coffee too.

Thank paws0810
Kyla B, Public Relations Manager at Basin St. Station, responded to this review

Thank you for taking the time to share your experience! We are happy to read that you enjoyed your visit with us. More 

2 reviews
5 of 5 bubbles Reviewed 30 July 2016 via mobile

We just finished Basin St. Station's tour of the St. Louis Cemetery No. 1. It was a great tour and very informative. Charles Duffy kept it funny while also interesting. Great tour!

Thank AbeCouch
Yardville, New Jersey
Level Contributor
139 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 4 July 2016

Nice restore old train station with some local train history, gift shop, restaurant and bathrooms. Good place to start. Information, tours, rides etc. Easy parking. W/C accessible. Great view of the New Orleans from top floor restaurant. Cemetery right next door

Thank Charlestontourist58
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 July 2016 via mobile

Enjoyed our visit here on the way to St. Louis Cemetery #1. Beware in the evening. Kind of shady in those hours. Doesn't necessarily feel safe to return or leave from your car. We rented a bike cab the last night.

Thank Valerie K
Manchester-by-the-Sea, Massachusetts
Level Contributor
35 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 June 2016 via mobile

Totally interesting. Lots of info about NOLA. Highly Recommend. Tour of cemetery very interesting. Also told info about other local cemeteries.

Thank Milliebts
Red Wing, Minnesota
Level Contributor
140 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 15 June 2016

This is the hub for the city sightseeing bus. It's an old depot, now a museum. Lots of train history and photos...plus a giftshop and several people to help you with any tourist questions.

Thank Lisa B
North Yorkshire, United Kingdom
Level Contributor
10 reviews
7 attraction reviews
4 of 5 bubbles Reviewed 19 May 2016

Wandered in off the street quiet by accident and was pleasantly surprised by the place it was a pleasant time

Thank Bruno E
Springfield, Missouri
Level Contributor
30 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 April 2016 via mobile

This old station is full of the glory days of the iron horse. Displays take you back in time. Movie is a must for you to see. Starting point for the cemetery tour. Also a stop for the hop on and off red bus.

Thank bbbs2016
Sawyer, Michigan
Level Contributor
130 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 6 April 2016

We were in Louisiana for a month, and across the causeway from New Orleans, so we drove in to the Quarter maybe 6 times while we were there. This was the perfect parking spot and visitor center for us, and we went in every time. There's history, tourist info, books, gifts, souvenirs, clean bathrooms, and VERY pleasant and helpful staff.... More 

Thank Seasoned L

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Questions & Answers

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Gretna, Louisiana
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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood