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Fox & Franz Josef Heliservices

Alpine Adventure Centre Franz Josef, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
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Tours from Fox & Franz Josef Heliservices tend to sell out - travellers recommend booking in advance!
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US$180.79*
and up
Fox or Franz Josef Glacier including snow landing
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US$239.82*
and up
30-Minute Mount Cook and Fox Glacier Helicopter Flight
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US$239.82*
and up
Flight option 3 - Twin Glacier including snow landing
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Fox and Franz Josef Heliservices offer scenic helicopter flights and snow landings above the Fox and Franz Josef glaciers. View Mount Cook, Mount Tasman New Zealands highest peaks. 4 and 6 passenger modern turbine helicopters. Private charters available. Easy to find us on the Main Street at Franz Josef and Fox Glacier.
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“snow landing” (40 reviews)
“grand tour” (9 reviews)
“minute flight” (13 reviews)
Closed Now
Hours
Hours Today: 7:00 AM - 9:00 PM
LOCATION
Alpine Adventure Centre Franz Josef, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Write a ReviewReviews (232)
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All reviews
"snow landing"
in 40 reviews
"grand tour"
in 9 reviews
"minute flight"
in 13 reviews
"mt cook"
in 15 reviews
"mt tasman"
in 5 reviews
"twin glacier"
in 10 reviews
"these guys"
in 12 reviews
"friendly pilot"
in 3 reviews
"great flight"
in 5 reviews
"well worth the money"
in 10 reviews
"next morning"
in 10 reviews
"highlight of our trip"
in 8 reviews
"great commentary"
in 3 reviews
"helicopter companies"
in 3 reviews
"safety briefing"
in 7 reviews
"new zealand"
in 15 reviews
"return journey"
in 3 reviews
Filter

1 - 10 of 211 reviews

Reviewed yesterday

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 week ago via mobile

We only decided the night before that we were even going to book a helicopter flight over the glaciers. If you have limited time, do not have the right gear or can't face the 1.5 to 2 hr walk to come 400 to 500 meters...More

1  Thank ranidkny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Fox & Franz Josef Heliservices, responded to this reviewResponded 1 week ago

Thank you ranidkny for your wonderful review. Wow, such a fantastic review - from friendly and enthusiastic staff, Bills smooth and safe piloting skill's, and formations that look straight out of a Sci-Fi movie. "just do it and worry about it later... it is worth...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

A fantastic trip to Mount Cook and the two associated Glaciers. Jamie the pilot was outstanding and made sure our journey was informative and enjoyable. From beginning to the end of our adventure the staff were very attentive and helpful. I fully recommend this company.More

Thank Russell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Fox & Franz Josef Heliservices, responded to this reviewResponded 13 March 2018

Hi Russell M, thank you for your wonderful review. Great to hear your pilot Jamie was outstanding in making your experience informative and enjoyable. We work hard to promote to our staff how important it is to be helpful and attentive. Thank you so much...More

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Reviewed 5 March 2018 via mobile

This was an absolutely incredible experience especially as I had never been in a helicopter before but that was all tainted by the extremely poor customer service. When I first rang I was surprised with how rude the person on the phone was, especially as...More

Thank foodguru010390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Fox & Franz Josef Heliservices, responded to this reviewResponded 13 March 2018

Hi foodguru010390, thank you for reviewing our company. Fantastic to hear your had an incredible experience having never been in a helicopter before. It is certainly a concern you felt customer service was not up to standard and we have already had a briefing with...More

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Reviewed 2 March 2018

We'd booked the 'Grand tour' which the literature states 'The “granddaddy” of all flights! Explore both the Fox and Franz Glaciers as well as Mt Cook and Mt Tasman. We top this off by landing you on the snow for photo opportunities.' When we arrived...More

2  Thank micthemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Fox & Franz Josef Heliservices, responded to this reviewResponded 4 March 2018

Thank you micthemini for your Trip Advisor review. I am pleased you were able to get your flight with snow landing even though the changing weather conditions did not allow for your original tour. That is always our goal - to provide the best possible...More

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Reviewed 1 March 2018

We booked in advance but you don't pay until you know you are going on the day. We picked the most perfect day in January, stunning blue skies and a wonderful helicopter flight across Franz/Fox Glaciers, Mount Cook, landing at the top of the glacier...More

Thank Zan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Fox & Franz Josef Heliservices, responded to this reviewResponded 3 March 2018

Hi Zan N, thank you very much for your review. I am pleased we have taken you to some of the most spectacular scenery in New Zealand and it is very pleasing to hear of your "fantastic experience". Such a busy time in January, it...More

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Ask a question
Questions & Answers
Chalky5363
6 November 2017|
AnswerShow all 7 answers
Response from BeckE2061 | Reviewed this property |
Definitely yes.
1
Vote
SummerLightening
22 December 2016|
AnswerShow all 4 answers
Response from FoxFranzHeliservices | Property representative |
Hi SummerLightening, You are correct in that the two glaciers are similar. Flight 2 Fox Glacier and Mt Cook is exactly as the name describes and includes a snow landing of 8 to 10 minutes at the top of the Fox Glacier... More
0
Votes
Gayle W
14 December 2016|
Answer
Response from FoxFranzHeliservices | Property representative |
Hi, we do not currently work with Viator so I could not be certain. It should be standard practice to refund if a flight is cancelled due to weather. You can book direct with us via our website and you do not have to pay in... More
1
Vote
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